Institutional Businesses

Citi's Institutional Clients Group (ICG) enables progress by providing large multinational corporations, public sector entities, ultra-high-net-worth households and investment managers with wholesale banking products and services via an unmatched geographic breadth and product depth.

We are a trusted partner, supporting innovation and growth globally for corporate clients through Citi's network in 97 countries and providing lending, cash management and advisory services that help them to conduct daily operations, to hire, to grow and to succeed. In the public sector, we help build sustainable infrastructure, housing, transportation, schools and other vital public works for the future. With trading floors in more than 80 countries, clearing and custody networks in over 60 countries and connections with 400 clearing systems, we maintain one of the largest global financial infrastructures and facilitate approximately $4 trillion of flows daily. This is what enables us to serve our core clients with distinction.

ICG's work represents all of Citi's core activities of safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

CAPITAL MARKETS ORIGINATION

Citi's Capital Markets Origination business is focused on the capital-raising needs of institutional clients, from inaugural issuances and exchanges to cross-border transactions and landmark structures.

Owing to an unmatched global footprint and diverse range of financial products, we aim to be the first choice among issuers for clients' underwriting needs. Our track record of successfully executing in both buoyant and challenging market conditions is a testament to our unwavering commitment to provide the highest quality service to clients. Our structuring and execution expertise has established us as a leader in the equity capital markets, whether measured by innovation or proceeds raised, and has distinguished Citi as the clear choice for debt underwriting, with excellence across a broad range of currencies and markets. In 2016, Citi served as joint global coordinator on the Kingdom of Saudi Arabia's multi-tranche $17.5 billion bond offering; as a bookrunner on Dell, Inc.'s $20 billion bond offering to finance its acquisition of EMC Corporation; as joint lead arranger and bookrunner for $12 billion of debt and equity financing for Molson Coors in relation to its acquisition of MillerCoors; as a joint global coordinator on Samsung BioLogics's $2 billion initial public offering; and as sole bookrunner on Ardagh Group's $4.5 billion bond offering in part to fund the acquisition of Ball/Rexam divestiture assets.

CORPORATE AND INVESTMENT BANKING

Our Corporate and Investment Banking division provides comprehensive relationship coverage to ensure the best possible service and responsiveness to clients.

With our strong banker presence in many nations, we use sector and product expertise to deliver global capabilities to clients wherever they choose to compete. Our client teams are organized by industry and country, composed of two parts: Strategic Coverage Officers focus on mergers and acquisitions and equity and related financing solutions, while Corporate Bankers—in partnership with Citi's Capital Markets specialists and with support from the Global Subsidiaries Group—deliver corporate banking and finance services to global, regional and local clients. By serving these companies, we help them grow, creating jobs and economic value at home and in communities worldwide.

We played a key role in some of 2016's most significant transactions, including financial advisor to Time Warner Cable on its agreement to be acquired by Charter Communications, Inc. for $79 billion and financial advisor to Dell, Inc. and Silver Lake Partners on its acquisition of EMC Corporation for $67 billion. We served as a financial advisor to Baxalta Inc. on its agreement to be acquired by Shire plc for approximately $32 billion.

MARKETS AND SECURITIES SERVICES

Citi's Markets and Securities Services business provides financial products and services as diverse as the needs of the thousands of corporations, institutions, governments and investors that we serve.

We work to enrich the relationships, products and technology that define our market-making presence. The breadth, depth and strength of our sales and trading, distribution and research capabilities span a broad range of asset classes, currencies, sectors and products, including equities, commodities, credit, futures, foreign exchange, emerging markets, G10 rates, municipals, prime finance and securitized markets. And our Investor Services and Direct Custody and Clearing businesses provide customized solutions that support the diverse investment and transaction strategies of investors and intermediaries worldwide.

Our ability to secure our clients' trust has earned us some significant recognition. Once again, we topped Greenwich Associates' Annual Survey for Global Fixed Income Market Share in Quality and have gained more market share than any other large dealer since 2008. We ranked #1 in Sales Quality, Trading Quality and e-Trading according to the survey, as well as #1 market share in Global Credit, G10 Rates, Emerging Markets Rates and Municipal Bonds. Citi VelocitySM, which delivers electronic access to our global footprint, real-time information, and capital markets intelligence and services through web, mobile and trading applications, was used by 83,000 clients in 2016. In Equities, we rolled out OPTiMUS, Citi's algo selector that leverages pattern recognition and machine learning to identify the best strategy for clients per unique order, as well as adding new features such as Total Touch ADR block trading.

PRIVATE BANKING

Our 800 Private Bankers and product specialists, located in 48 offices in 16 countries, act as trusted advisors to many of the world's most successful and influential individuals and families.

From our comprehensive platform of products and services, the Private Bank creates customized wealth management strategies for clients such as entrepreneurs and business owners, single- and multi-family offices, senior corporate executives, next-generation inheritors, law firms and attorneys. To grow, manage and preserve wealth in a thoughtful and holistic way, the Private Bank is committed to objective advice underpinned by a truly open architecture platform, complemented with access for clients to global capital markets, cash management and lending solutions, wealth advisory and trust services, and a premier level of client services and experiences.

A key differentiator for Citi Private Bank is our Global Client Program, which facilitates clients' growing global appetite for financial assets by leveraging our offices and capabilities worldwide. The program ensures that the client is served by a Private Banker and specialists in each region in a coordinated manner. This translates into tailored advice, competitive pricing and timely execution for their capital markets needs, as well as financing and refinancing in both commercial and residential real estate globally. Another important benefit is access to our Corporate and Investment Bank locally for their business activities in the respective regions.

TREASURY AND TRADE SOLUTIONS

Our Treasury and Trade Solutions (TTS) business provides integrated cash management and trade finance services to multinational corporations, financial institutions and public sector organizations across the globe.

With the industry's most comprehensive suite of digital-enabled platforms, tools and analytics, TTS leads the way in delivering innovative and tailored solutions to clients. Offerings include payments, receivables, liquidity management and investment services, working capital solutions, commercial card programs and trade finance. Based on the belief that client experience is the driver of sustainable differentiation, TTS has focused its efforts on transforming its business to deliver a seamless, end-to-end client experience through the development of its capabilities, client advocacy, network management and service delivery across the entire organization.

In 2016, TTS processed more than $1.8 trillion globally in client transaction value on CitiDirect BE® Mobile and CitiDirect BE® Tablet. This institutional e-banking platform was ranked #1 in Greenwich Associates' Digital Banking Benchmarking study for the 11th consecutive year.

TTS launched eSubmit, an electronic document submission digital service that allows clients to complete the account opening process by returning electronic versions of documentation in select Western European countries. TTS also launched new working capital capabilities for clients, including enhancing the Global Concentration Engine (GCE) and Online Investments Portal (OLI). The GCE has reached a significant milestone with more than 50 countries/territories now live on its global liquidity network, providing clients with automated cash concentration services. The OLI portal, which processes over $50 billion in client transactions each month, has been upgraded with new features that provide clients with more options in managing their liquidity. These enhancements support our strategy of continued investment to deliver a broad set of liquidity management services that meet clients' changing needs.

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