Welcome to the Citi Emergency Information Web Site

In the event of an emergency, this site is your external source for important corporate-wide information. If you have access to Citi's internal Web site, Citigroup.net, you can obtain the same information there. We will update the sites regularly, as events warrant. We recommend that you bookmark both sites.

For business-specific contact information or region-specific alerts, click on the appropriate link on this page.

Important Citi Phone Numbers

  • Citi Emergency Information line / 24 hrs: 1-888-248-4639 / 1-212-559-5378 (outside the U.S.)
  • Citi Health Services: 1-212-559-4357 / 24 hrs. / 1-866-494-7879 (outside U.S.)
  • Citi Travel Health Assistance: 1-877-862-0341 (toll free in the US and Canada) / 1-215-244-1740 (outside the U.S. and collect calls are accepted)
  • Citi Security & Investigative Services / 24 hrs: 1-800-349-9714 / 1-813-604-4100 (outside the U.S.)
  • Citi Employee Assistance Program / 24 hrs: 1-800-952-1245 / 1-212-422-8847 (outside the U.S.)
  • Citi Directory Assistance: 1-800-285-3000 / 1-212-559-1000 (outside the U.S.)

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