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Corporate Citizenship
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Citigroup by Topic
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# •  Statement on Human Rights #
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# •  Statement on Sudan and Human Rights #
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# humanrights
Statement on Human Rights
January 2007
 
Introduction
Citigroup has more than 200 million customer accounts, 325,000 employees and does business in more than 100 countries. We support the protection and preservation of human rights around the world and are guided by fundamental principles of human rights, such as those in the United Nations Universal Declaration of Human Rights and the International Labour Organisation (ILO) Core Conventions. Our support for these principles is reflected in our policies and actions towards our employees, suppliers, clients and the countries where we do business.
 
Citigroup treats its employees with respect and dignity, and we ensure that our policies and actions respect the laws and regulations of the countries in which we operate.
 
We strive to conduct our business in a manner that supports universal human rights, acknowledging that our clients and suppliers face their own decisions on these matters but working to promote respect for human rights through our policies and standards.
 
We respect the sovereignty of governments around the world and believe it is the responsibility of each nation to protect the human rights of its citizens. We realize that the laws of some countries where we do business differ from some of the global standards of human rights noted above. In such circumstances, we comply with local law and at the same time strive to adhere to our own internal standards, as reflected in our corporate policies, while assessing the most appropriate course of action to promote respect for human rights.
 
As part of Citigroup’s commitment to be the most respected global financial services company, we have established a set of Shared Responsibilities that reflect each employee’s obligation to Citigroup’s clients, to one another and to the franchise. These Shared Responsibilities embody the concepts of integrity, fair dealing and diversity as important elements in enhancing the legacy of Citigroup.
 
Our Employees
Citigroup believes that every employee should be treated with respect and dignity and work in an environment that is free from discrimination. We are guided by principles such as those in the ILO Core Conventions regarding child labor and forced labor, freedom of association for our employees and the right to organize and bargain collectively, and equal pay and non-discrimination in our workforce.
 
Citigroup’s commitment to respecting human rights in the workplace is manifested in our Code of Conduct and human resources policies and practices, which state that we value and promote workforce diversity, and do not tolerate discrimination or harassment. We maintain an ethical work environment that reflects the core values of our company, and we provide a safe and secure workplace. We also communicate Citigroup’s position on human rights to our employees, consistent with the rights and responsibilities provided for in local laws.
 
Our Suppliers
Citigroup strives to support human rights through its supply chain by encouraging actions that are consistent with and further the objectives of the Citigroup Statement on Human Rights, and by using suppliers whose corporate values are consistent with ours. We see relationships with our suppliers as an opportunity to share best practices and believe in a continual process of learning, improving, and evolving our procurement processes with respect to human rights.
 
Our Clients
Citigroup seeks to do business with clients who share our values with respect to human rights. We exercise appropriate due diligence on clients to protect our franchise and to ensure that Citigroup maintains high ethical standards. Through our client relationships we have an ability to share best practices, which we hope will further the promotion of human rights around the world.
 
Citigroup operates in a highly regulated environment and is subject to numerous laws and regulations designed to ensure that we know our customers and do not allow our services to be used for improper purposes such as money laundering or terrorist financing. Citigroup is also subject to laws and regulations prohibiting commerce with certain countries, organizations and individuals. In addition, Citigroup has developed internal policies such as the Environmental and Social Risk Management Policy, which contains environmental and social standards including implementation of the Equator Principles for certain transactions. These laws, regulations and policies help us determine whether it is appropriate or permissible to enter into client relationships and transactions.
 
Host Countries
With operations in more than 100 countries, Citigroup is well positioned to be a constructive influence for human rights in the countries where we do business. We respect laws, labor practices, and customs in the countries in which we operate. At the same time, we are mindful that our example can elevate the principles of others in the markets where we do business. We carefully evaluate each country in which we operate in order to protect our franchise and to ensure that Citigroup can do business while maintaining our own high standards.