Technology - Budapest > Analyst

Business Description

We have designed these sections to aid you in your understanding of what Technology Infrastructure within the Citi means, the services we provide to our clients. In the subsequent tabs we describe the type of person we are looking for as well as the recruitment process.

What is Technology Infrastructure?

Citi Technology Infrastructure or CTI - provides telecommunication products and services to all of Citi's business units, including Citi Markets & Banking, Global Consumer Bank and Global Wealth Management. Technology Infrastructure offers exciting opportunities in business analysis, project management and business continuity. In addition it provides voice, network, data processing and desktop support as well as specific functions, the operation of data centers, command and customer service centers, security control devices, and host and server systems.
We have an excellent record in providing a reliable and efficient infrastructure, achieving high standards of customer service, meeting demanding financial targets and maintaining the highest levels of security. We also invest time and resources into various initiatives such as diversity and volunteering schemes, which are rewarding for everyone involved.

CTI Global Service Center in Budapest

After 20 years of reliable and professional support to the local business (Citibank Zrt), CTI Management decided to establish a Service Center to benefit from the talented Hungarian professionals. The CTI Global Service Center (Citi GSC) has been established in October 2005. The main goal of the Center is to support business activities not only on local but a global level. Our primary aim is to provide our internal customers with infrastructure for all kind of businesses and functions within Citi at an exceptional level.

At present, the CTI Global Service Center incorporates the following functions:

• Network Engineering (CISCO , Level I-III, Global Architecture)

• Avaya Engineering

• Threat Assessment Center

• Project Management

• Global Packaging and Deployment Services (Level I, II)

• Global Information Security Administration (Level I, II)

• SQL Database Engineering

• Information Security Engineering

• Controls and Compliance

• Application Support Engineering (Windows, Unix)

• Backup System Administration

• Billing Reconciliation Management

Currently the GSC employs 160 specialists, while our plans are to employ additional 100 specialists by the end of 2009. This growth includes the extension of our existing Teams as well as the addition of new divisions from entry-level (Level I) to senior engineering (Level II, II and architecture) positions.

We offer a wide range of internal and external self-development and training opportunities to each of our employees. As a result of its size, Citi also provides an excellent international career opportunity – a good example is that a lot of our colleagues are now working abroad. Additionally, due to the stable growth of the GSC, we offer a unique chance for a career in an international, multicultural team. We always inform our existing colleagues first about new job opportunities, therefore each employee has the possibility for an internal move. In this colorful, multilingual environment we value each other – continuously looking for and using the variety of different points of view. We strive to establish mutually beneficial relation- and partnerships. We believe that our most important asset is the community of people who work with us and investing in this provides a great return for our colleagues and for the bank as well.

Roles of an Analyst

The year-long Technology Analyst training program is one of the most demanding and comprehensive programs we offer.

Your formal training will start at the end of August 2008 with a one-week orientation event in London designed to provide you with an overview of Citi as a whole and Citi Markets & Banking in particular. You join trainees from other divisions for this week to learn about the structure of the company, the global marketplace in which we operate and the resources available and how to access them. After the initial training you will then be assigned to a team within the Technology Infrstructure division, where you will be assigned to a team where you will have opportunity to work on special projects.

The training we include in the program is tailored to your own individual needs and you will be able to access the most relevant training for your position and current level of skills to ensure that you develop quickly. Technical training will be complemented with generic personal development training in areas such as business communication, influencing, presentation skills and team-building events.

In fact you will find that we have a commitment to constant personal development, at every level. Analysts are assigned a mentor and ongoing self-driven development is encouraged. Through our internal training website hundreds of internally-run courses are advertised. The courses cover business, industry and product programs, web-based training, technical and personal development courses. Rest assured you will be supported by the organization in your development and in your career with us.

Our Programs

Summer Diaries

Who we are looking for

We encourage applications from all backgrounds. We look for highly motivated individuals with strong academic performance and excellent communication skills. Having a genuine passion for the industry is crucial to becoming a successful Analyst.

A Technology related degree is not a pre-requisite to join the program however a genuine interest in and aptitude for Technology is.

We recruit into Technology Infrastructure roles, and as such we are actively looking for candidates with mainly IT-related degrees. Successful Analysts often have a background in a variety of disciplines including computer science, physics, business and engineering. They are recruited into areas such as Information Security, Network Engineering and Project Management.

Some of the key skills we look for are:

• Strong academic performance (degree result 4-5 in Hungarian terms)

• Fluent written and spoken English

• Solid problem solving and analytical skills

• Effective communication, interpersonal and relationship building skills

• Ability to work independently and in a team environment

• Drive and motivation

• Flexibility, adaptability and resilience to work in a challenging environment

• You should also be aware of and comfortable with working in the regulated environment of the financial services industry

• Leadership potential

Going forward we see our business continuing to flourish, and the challenges and opportunities facing our clients around the world mean challenges and opportunities for our people. We are looking for people who can face these challenges and help us to continue to succeed and meet our business goals.

Recruitment Process

Important deadlines:

• The system is open for applications from February 2008

• Final deadline of submission is 30th of April 2008

• The program will start on the 26th of August 2008

Below is an outline of the recruitment process:

Stage 1: Invited to an online Numerical Reasoning Test

Stage 2: First round interviews:
              Two 1:1 competency based interviews 
              Numerical Reasoning Test
              Diagrammatical Reasoning Test

Stage 3: Assessment Centre:
              Three 1:1 competency based interviews with Senior Managers
              Written Case Study Analysis/Presentation & Group Discussion

Stage 4: Offering

Where

Hungary

• Budapest (Technology Infrastructure)