Technology > Analyst

Business Description

What is Technology?

As one of the key enabling forces behind Citi, Markets & Banking Technology supports all areas from multi-million dollar international trades to individual investors' portfolios. Our objective is to deliver seamless services to meet today's needs, while at the same time ensuring our technology and systems are flexible enough to seize opportunities in the future.

What services do we provide to our clients?

Technology is a vital business function solving problems, enhancing services, finding more efficient ways to build business, raise productivity, boost our competitiveness and expand globally. Our commitment to technology is unprecedented: we put massive financial resources behind our information infrastructure, whether it's a ground-up development project, the acquisition of a technology partner or the enhancement and operation of our day-to-day systems.

Technology
Through a partnership with our businesses, Markets & Banking Technology:
· Develops sophisticated worldwide trading operations, financial systems, databases and internal and external communications networks.
· Designs and develops the Firm's websites and the architecture of our global applications, databases, networks and hardware.
· Customizes and recommends software in response to changing business needs.

How we are structured

We broadly distinguish between Software Development and Technology Infrastructure.
Within Citi Markets & Banking:

Software Development is closely aligned to the business areas in Markets & Banking Technology. You will work hand-in-hand with the world's leading computer and software technologies to develop new, components and enhance existing platforms to provide competitive advantage to many of the key business functions within Citi. You will learn how to architect, design, and build some of the largest and most Global solutions available in the financial service market. You will gain exposure to breakthrough technologies before they become available, and also work extensively with existing Service Oriented Architectures and Web Services Frameworks. You will gain exposure to market leading technologies platforms, such as BEA Weblogic, IBM Websphere, and Oracle.

Technology Infrastructure provides hardware, operating systems, and telecommunication products and services to all Citi's businesses, including Markets & Banking, Global Consumer Bank and Global Wealth Management. Technology Infrastructure offers exciting opportunities in business analysis, project management and business continuity. In addition it provides voice, e-mail, Internet, data processing and desktop support. Technology Infrastructure provides market data services, system and database administration functions, as well as operates the Firm’s data centers, command and customer service centers, security control devices, gateways for remote access, mobile computing technologies, and host and server systems.

Roles of an Analyst

Roles an Analyst may undertake:

Application Developer: An IT Analyst joining a new team may get involved with an existing application or with a brand new application. The most general parts of an application include but are not limited to front end, back end, maintenance, and support. Responsibilities range tremendously and may include setting the life cycle for a project, interacting with the businesses and the specific users that are requesting the development of the application, collaborating with other groups within Technology on the application development, as well as interacting with external contacts. Just in the implementation process, a developer may work on the user interface, coding in various languages, database, talking with the business side, testing, demonstration, documents and more.

Business Analyst: Translates business requirements and needs into information technology solutions. A Business Analyst is the bridge between various businesses and the Technology staff. Key responsibilities include understanding Business needs to be able to translate those needs into Business requirement documents, translating Business Requirement Documents to Technical Specification Documents, as well as various project management tasks. Being the face of the Development team, the Business Analyst is expected to interact with the various businesses and organizations facing their team. The role provides great business exposure opportunity as well as building on communication, writing and speaking skills.

Systems Administrator: System Administrators’ (“SAs or “Administrators”) support organization is the information technology group responsible for overseeing, repairing, implementing, and maintaining the technology in use by the various supported business. The SAs work with many other internal and external groups to ensure that the design/implementation of a project, change, or upgrade allows all technology components to fit together and work properly. They monitor and adjust the performance of existing technology and survey the environment to determine future needs. They make recommendations for enhancements in the design and/or implementation of projects and products. Administrators also troubleshoot problems as reported by users, the help desks, their own monitoring and environmental checks, and other technology groups. Responsibilities include configuration /support of desktops and servers, creating login credentials and entitling users to shared files and applications, resolving trouble tickets and servicing user’s requests.

Our Programs

IT Analyst Full Time Program 

The IT Analyst program is an initiative to hire full-time undergraduates specializing in Computer Science, Management Information Systems, and Computer Engineering to work on technology initiatives that support the Citi Markets and Banking businesses. During the program, IT Analysts can capitalize on their programming, engineering and problem-solving abilities in a state-of-the-art technological environment. The two-year program is designed to enhance the skills and performance of staff members recruited from college campuses or prior Analysts from our Citi Markets and Banking Technology Advanced Placement Program (CAPP). The program includes a training curriculum that focuses on the development of personal skills and business knowledge. The training enhances the performance of the Analysts in their day-to-day business assignments and encourages participants to understand and support the strategic direction of the firm.

Why Technology?

Opportunity - the program encourages you and provides the tools to experience and learn as much as possible within the Technology field while subsequently providing the business knowledge foundation necessary for your overall career to excel. Helpful and friendly co-workers and challenging projects are just some of the many things that will help your career development. Besides providing experience at the largest investment bank in the U.S.A., the IT Analyst program helps establish great relationships between your peer IT Analysts and Senior level managers, by holding networking events and information sessions. The courses that IT Analysts take during their two years are very helpful because they focus on just the right amount of business knowledge while providing you with the resources necessary for the progression of your career within Citi Markets and Banking Technology. (Kamran; joined 2005)

Not only does Citi provide a vast set of opportunities for college graduates, but Citi Markets and Banking Technology caters to each individual's goals. Being an IT Analyst doesn't mean you only deal with the technology side, but you are able to meet with your clients as well as learn and develop on all the details that actually drive the business. You learn to expand on your horizons, constantly “raise the bar” and feel genuinely passionate about the work you are doing. The IT Analyst program within Citi Markets and Banking Technology also provides tons of possibilities; with councils leading monthly volunteer, philanthropic, networking and training events. So why not be on the leading edge of technology with a network of support and development surrounding you? (Jennifer; joined 2004)

Citi Markets & Banking Technology is a great opportunity for a recent college graduate because of the various opportunities available. Not only does the IT Analyst program give you a chance to network with the peers from your year to the previous year Analysts, but also with the wide range of managers who support and show great interest in this program. And because Citi is a financial center, we get an extra advantage to learn the business of finance. I am personally very proud of the IT Analysts program and its accomplishments. Every year, the IT Analyst program takes a leap for the better because of the growing number of IT Analyst and our involvement in the program. We have so many accomplishments as an individual IT Analysts as to the whole Analyst program as well and we have newsletters and an internal website to prove it. All the IT Analysts developed friendships growing together as an individual and as an employee of the company. (Agatha; joined 2004)

Technology offers a vast range of roles, each unique in its own way, each presenting the opportunity to utilise a different set of skills. One can choose to work in varied roles depending on one's interests - for someone looking to hone their technical skills, database management, software development, networking and Unix/Windows server management would be ideal areas to work in. Similarly, for those more interested in the business side, production support, business analysis and project office roles prove to be a good platform to start off in. Every role provides the chance to liaise with and expand networks within both the technology and business areas and develop all-round skills. (Aastha; joined 2005)

There are many reasons why a career in Software Development or Technology Infrastructure at Citi is an excellent opportunity; however there are two reasons which makes Citi stand out from its competitors. Firstly, following your initial training, you are given responsibility early on. You will be responsible (with help from your colleagues) for decision-making and will take ownership of your own tasks and projects. The second great thing is the diverse set of skills you will develop quickly - from technical skills to communication skills and building the ability to work on your own initiative.

I have always been fascinated by the ever-evolving world of technology and a career in technology at Citi allows you to work with cutting-edge technologies and methodologies. What particularly excited me was the large amount of diverse opportunities available - from software development to project management to production support. The graduate program helps you to develop transferable skills which can be applied in all areas of technology - both now and in the future. (Barry; joined 2005)

My university background was in technology, and I always had an interest in finance, so the natural progression was to work in technology for a bank. I knew that the training programme was very varied and interesting - with generic financial training via workshops, lectures and a finance qualification, together with soft skill training on project management, team work and leadership. This was complemented well by tailored technology training specific to each role. I also knew that I would gain a great deal of exposure to the various businesses and the financial world, which suited me perfectly. (Mehul; joined 2002)

Citi Advanced Placement Program (CAPP) Internship

CAPP is an initiative to hire full time undergraduates specializing in Computer Science, Management Information Systems, and Computer Engineering to work on technology initiatives that support Corporate and Investment Banking businesses. During the program, CAPP Analysts can capitalize on their programming, engineering and problem-solving abilities in a state-of-the-art technological environment. CAPP Analysts are part of a pool of software development resources that work full-time during the summer and a minimum of 20 hours during the school year. This program includes on-the-job training as well as a structured curriculum of online training classes. This training enhances the performance of the Analysts in their day-to-day business assignments and encourages participants to understand and support the strategic direction of the Firm. While in the program, CAPP Analysts can receive up to six credits per year as Citi Markets and Banking Technology has an official relationship with certain schools we recruit from. Once CAPP Analysts receive their undergraduate degrees, they are eligible to be hired as full-time employees. Upon hiring they may be placed in the IT Analyst Program or are hired into an entry-level developer position.

Who we are looking for

Full Time Analyst

We seek candidates with a strong work ethic, high energy level, and strong interpersonal and communication skills. Several traits we are looking for are:

• Analytical thinkers, with software development skills
• Quick learners, assimilating information quickly, organizing it, and putting it into useful form
• Quick to seek the help of peers, recognizing the value of support and mutual assistance
• Enthusiastic, eager to advance quickly and assume greater leadership responsibility
• Comfortable thinking outside the box and innovating beyond the limits of a position

We are seeking candidates from a broad spectrum of disciplines, generally within application development and business Analyst roles. The ideal candidate should:

• Possess a Bachelor's degree in computer science, information systems, engineering, or a business degree with a computer science minor
• Earned a minimum GPA of 3.2 within their major as well as overall
• A minimum of one-year prior work experience in a “real world” environment, which demonstrates responsibility and technical skills. However,  part-time internships and related extracurricular activities will also be considered in evaluating experience.

Internship

We seek candidates with a strong work ethic, high energy level, and strong interpersonal and communication skills. Several traits we are looking for are:

• Analytical thinkers, with software development skills
• Quick learners, assimilating information quickly, organizing it, and putting it into useful form
• Quick to seek the help of peers, recognizing the value of support and mutual assistance
• Enthusiastic, eager to advance quickly and assume greater leadership responsibility
• Comfortable thinking outside the box and innovating beyond the limits of a position

We are seeking candidates from a broad spectrum of disciplines, generally within application development and business Analyst roles. The ideal candidate should:

• Be of Junior or Senior status pursuing an undergraduate degree in Management Information Systems, Computer Science, Computer Engineering, or a business degree with a computer science minor.
• Earned a minimum GPA of 3.0 within your major as well as overall
• Prior work experience in a “real world” environment which demonstrates responsibility and technical skills. However, part-time internships and related extracurricular activities will also be considered in evaluating experience.

Recruitment Process

Full Time Analyst

Citi Markets & Banking Technology begins the formal IT Analyst recruiting process in September in the form of an on-campus presentation. All students are invited to attend this event to learn about the culture, the business, and the technology at Citi. Subsequently, job descriptions are posted through university career centers. All students will need to apply via career services with their school as well as to the Citi website. Once all resumes have been collected and reviewed, a closed, targeted list of first round interview candidates is compiled. First-round interviews take place in the September-October timeframe and successful interviewees subsequently go directly to Super Day. Citi on-campus interviews are typically 30 minutes; Super Days typically consist of four to five 30-minute interviews with a committee of Technology professionals. Offers are given as soon after Super Day as possible.

Stage 1: On Campus Presentations: beginning in September. Interested applicants are encouraged to attend.

Stage 2: Applications: submitted via your career services AND the Citi web-site. Campus Recruitment reviews applications.

Stage 3: First Round Interviews: take place on campus in the September/October time frame. Citi on-campus interviews are typically 30 minutes.

Stage 4: Super Day: successful first-round interviewees are invited to our Super Day. This day typically consists of four to five 30-minute interviews with a committee of Technology professionals.

Stage 5: Offers: extended by the business as soon thereafter the Super Day as possible; follow up by Campus Recruitment.

Internship

Citi Markets & Banking Technology, begins the formal CAPP recruiting process in February in the form of an on-campus presentation. All students are invited to attend this event to learn about the culture, the business, and the technology at Citi. Subsequently, job descriptions are posted through university career centers. All students will need to apply via career services at their school as well as on the Citi website. Once all resumes have been collected and reviewed, a closed, targeted list of first-round interview candidates is compiled. First-round interviews take place on-campus in March and successful interviewees subsequently go directly to Super Day. The on campus interviews are typically 30 minutes; Super Days typically consist of four to five 30-minute interviews with a committee of Technology professionals. Offers are given as soon after the Super Day as possible.

Stage 1: On-Campus Presentations: beginning in February. Interested applicants are encouraged to attend.

Stage 2: Applications: submitted via your career services AND the Citi web-site. Campus Recruitment reviews applications.

Stage 3: First-Round Interviews: take place on campus in the March time frame. Citi on-campus interviews are typically 30 minutes.

Stage 4: Super Day: successful first-round interviewees are invited to our Super Day. This day typically consists of four to five 30-minute interviews with a committee of Technology professionals.

Stage 5: Offers: extended by the business as soon after the Super Day as possible; follow-up by Campus Recruitment.

Where

Full time Analyst

• New York, NY
• Jersey City, NJ
• Warren, NJ

Internship

• New York, NY
• Jersey City, NJ
• Warren, NJ