This file contains a description of a current Citi employee and description of the employee experience through a set of questions and answers. From my point of view, Citi’s competitive edge is its employees. The people here are incredibly motivated and teamwork is not only imperative but valued. Private Banking is about relationships and this extends not only to clients but colleagues as well. I think this trickles down from the top, in that senior management is accessible to the people who work for them, leading by example and increasing office morale. All this creates a happier work environment where people have a desire to work harder and ultimately achieve more.

]]> The best way to describe my colleagues is that they have a work hard, play hard mentality with an emphasis on working hard in and out of the office. I have worked for several banker teams and found that, in general, they are composed of incredibly devoted, bright people who also know how and when to relax. Success in Private Banking requires an amicable person focused on more than just numbers. Most of the people I work with seem to have found a solid work-life balance. In my opinion, that balance has made many of them more productive and interesting to their colleagues and clients. This mentality allows them to not only have a strong work ethic but also form personal relationships with their clients.

]]> Due to the nature of my job, I typically interact most frequently with the investment side of the Firm. However, because our clients have a wide variety of needs, I am able to work with almost every department in the Private Bank.

]]> I was a double major in International Relations and Economics. The Economics major is more obviously applicable to my job as it gives me an understanding of the market and economy which gives me a solid base for understanding a business. My International Relations major has given me a more general awareness and knowledge of the world outside the traditional concepts of finance and economics. It allows me to understand not just the fundamentals of business but also the historical and present influences on the economy and market.

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Name: Jill Kiehnle

Title: Analyst

Education: B.A., University of Pennsylvania

Program: Citi Private Bank

Level: analyst

Region: North America

What do you consider Citi's competitive edge?: From my point of view, Citi’s competitive edge is its employees. The people here are incredibly motivated and teamwork is not only imperative but valued. Private Banking is about relationships and this extends not only to clients but colleagues as well. I think this trickles down from the top, in that senior management is accessible to the people who work for them, leading by example and increasing office morale. All this creates a happier work environment where people have a desire to work harder and ultimately achieve more.
How would you describe your team and the people you work with?: The best way to describe my colleagues is that they have a work hard, play hard mentality with an emphasis on working hard in and out of the office. I have worked for several banker teams and found that, in general, they are composed of incredibly devoted, bright people who also know how and when to relax. Success in Private Banking requires an amicable person focused on more than just numbers. Most of the people I work with seem to have found a solid work-life balance. In my opinion, that balance has made many of them more productive and interesting to their colleagues and clients. This mentality allows them to not only have a strong work ethic but also form personal relationships with their clients.
What other groups do you liaise with regularly within the Firm?: Due to the nature of my job, I typically interact most frequently with the investment side of the Firm. However, because our clients have a wide variety of needs, I am able to work with almost every department in the Private Bank.
How do you apply your degree to what you're doing now?: I was a double major in International Relations and Economics. The Economics major is more obviously applicable to my job as it gives me an understanding of the market and economy which gives me a solid base for understanding a business. My International Relations major has given me a more general awareness and knowledge of the world outside the traditional concepts of finance and economics. It allows me to understand not just the fundamentals of business but also the historical and present influences on the economy and market.

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