FOR IMMEDIATE RELEASE
November 13, 2000

Citigroup Announces New Generation of Online Trading and Banking With Cititrade and Citibank Online

New York, NY — Citigroup announced today the introduction of two online services: Cititrade, a new discount, standalone online investment service for the quality conscious investor; and Citibank Online, an enhanced Internet banking service recently rated number one in online banking by Gomez.

          "We believe consumers will appreciate and value the superior capabilities we are offering through Cititrade and Citibank Online," said Robert Willumstad, Vice Chairman of Citigroup 's Global Consumer Group. "The introduction of these two Citigroup services further demonstrates our commitment to a multi-tier strategy of delivering products to customers through whatever channel they prefer," he added.

          Cititrade - Direct brokerage for the quality conscious investor

          Cititrade, at www.mycititrade.com, is a new discount, direct brokerage service for the quality conscious investor from Citicorp Investment Services. Cititrade is designed to deliver superior service by combining "high tech with high touch." Its state-of-the-art trading operation is powered by a wide range of products and services from Citigroup's investment and consumer businesses, enabling Cititrade to offer fast, accurate order executions. Customer service support for trading and information is available 24/7 through the Cititrade Client Service Center.

          Cititrade's featured offerings include research by internationally recognized Salomon Smith Barney analysts, prompt and reliable order processing systems, an award-winning online bill payment service and proprietary interactive financial and planning tools. Cititrade provides investors with the means to make informed investment decisions on their own.

          With Cititrade, investors can buy and sell stocks, including after-hours trading, options, mutual funds, bonds, Certificates of Deposit, Unit Investment Trusts and Travelers annuity products. In addition, SSB Citi Asset Management is introducing a new line of index funds as part of Cititrade's offering. Customers can invest online or through the 24/7 Cititrade Client Service Center. Each Cititrade customer's personal information is protected by the use of user names and passwords and 128-bit encryption in addition to other security and privacy features. Cititrade provides a range of support services to make online investing easier:

• Access to an experienced and qualified Cititrade Client Service Representative, through the 24/7 Client Service Center

• Advanced search tools to help customers select stocks, options, mutual funds and bonds that meet their specified criteria

• Simplified tax preparation with full gain/loss reporting, the ability to select specific shares from tax lots when trading online, and integration with the nation's leading tax preparation software

• Ability to customize and aggregate multiple accounts within a household and to set different levels of access for designated household members.

          Customers may also open a Cititrade CitiOne(SM) account, a central asset account with insured bank deposits or money market funds with sweep features. CitiOne offers checking and a debit card, Internet bill payment and access to a broad spectrum of specialized services.

          For more information, consumers may visit mycititrade.com and register online to be a guest for two months.

          Citibank Online - An award-winning service for the branch-based banking and investment customer Citibank Online (www.citibankonline.com) is a complete financial management center with exclusive special consumer offers and superior functionality. Last week, the service was rated number one among online banks by Gomez. Citibank Online features the best of Citibank 's award-winning Direct Access online service - with free bill payment, ability to see all accounts in one place and access to Citibank products and services - plus the ability to customize the home page and access more financial tools. Customers may also access the bank through bricks and mortar financial centers, ATMs and telephone customer service.

          According to the Gomez Fall 2000 Internet Banks Scorecard, Citibank Online is "a robust site full of financial products and services, consistent customer service, a broad selection of personal finance tools and educational information and free bill payment. Citibank Online is beginning to make the financial supermarket concept a reality." Citibank Online was ranked number one Overall among online banking services and the number one site in the Borrower and One-Stop Shopper customer profiles.

          With Citibank Online, customers can customize their home page with top news stories and set up quick links to favorite websites. The service has enhanced research capabilities covering money basics, insurance planning, home ownership, education planning and credit and borrowing in addition to a host of other financial planning tools.

          The Help Desk allows customers to access online Customer Service, download forms or set up Direct Deposit. Citibank Online Customer Service is available around-the-clock, seven days a week.

          The site will also make available Smart Deals, special offers developed with customers' needs in mind. Best of all, Citibank Online is still free, offered as part of a Citibanking consumer account relationship.

          Citibank currently has approximately 500,000 online banking customers in the United States. Direct Access users in Nevada are the first customers to be migrated to the new service, and Citibank Online will roll-out across the U.S. over the coming months.

          Cititrade and Citibank Online may also be accessed at the new Citi Center available across several America Online brands, including the AOL service (AOL keywords: Citi, Cititrade and Citibank Online), CompuServe, Netscape.com and AOL Digital City. These America Online brands also feature other Citigroup online services as well as AOL Quick Cash, an e-mail based person-to-person payment system powered by Citigroup's c2it.

          Securities transactions are through Citicorp Investment Services, member NASD/SIPC. Cititrade(R) is a registered service mark of Citicorp, a member of Citigroup. CitiOne(SM) and the Cititrade logo are service marks of Citicorp.

          Direct Access was voted Best Online Service Offered by a Major Bank in a survey conducted among 4,000 of Worth Magazine readers, September 2000, a publication of Capital Publishing Limited Partnerships and voted Forbes Favorite in online banking by Forbes magazine, 9/13/99, a publication of Forbes, Inc.

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