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• Market share increases in key businesses:
   
  
  • Citigroup’s Emerging Markets business completed the acquisition of Banamex, creating a financial services leader in Mexico and adding nearly 15 million customer accounts. Citigroup continues to increase its share of its target market in key countries and was recently named "Best Bank in Asia," "Best Bank in Latin America," and "Best Bank in Africa" by Euromoney.
     
    
  • Citigroup’s Corporate and Investment Bank ranked in the top three in every category of global debt and equity underwriting, and was the #1 underwriter of U.S. investment grade bonds. For the first time, Salomon Smith Barney’s U.S. equity research team attained the #1 spot in Institutional Investor’s "All America Research Team" survey, moving up from #3 last year. CIB continued to build share in global equities, reaching 11.1% market share versus 5.1% one year ago. The company’s joint venture in Japan, Nikko Salomon Smith Barney, continues to lead the Japanese equity market with market share in excess of 40%. Once again, Citigroup led the industry in disclosed fees for global stock and bond underwriting for the quarter and year to date, and investment banking revenues topped the industry year to date.
     
    
  • Global Cards income growth accelerated to 22%, driven by 22% revenue growth and expense growth of only 2%. Receivables were up 8% globally, with international growth driven by the acquisition of Banamex.
     
    
  • Core income for Citigroup’s Global Consumer Finance business increased 40%. Revenues rose 20%, driven by receivables growth of 12% in North America and 7% internationally. Expense growth was limited to 1%, reflecting continuing cost savings from the integration of Associates.
     
    
  • Citigroup Asset Management now ranks #9 in U.S. long-term mutual fund flows, versus #148 one year ago.
  
   
  
• An absolute reduction in expenses, as total company expenses declined 2% from the prior year, to $9.39 billion. Excluding the impact of EAB and Banamex, which were acquired during the third quarter, expenses decreased 4% from the prior quarter and 6% from the prior year period.
   
  
• Modest net credit loss rate increases across most of Citigroup’s consumer portfolios. While the loss ratio for the North American Cards business increased 153 basis points from the prior year period, it improved by 3 basis points from the second quarter. For the corporate portfolio, loss rates remained stable since the end of the second quarter. Commercial cash basis loans increased from $2.6 billion to $3.4 billion, the majority of the increase arising in the emerging markets and from the acquisition of Banamex.
   
  
• Progress on a variety of cross-marketing initiatives through Citigroup's distribution channels. On a year-to-date basis, revenues for investment banking products sold to commercial banking customers increased 11% from the prior year to approximately $1.8 billion. The sale of Travelers Life and Annuity products through the Citibank branch channel rose 11%, while the market share of Citigroup’s investment products sold through proprietary channels increased to 59% from 44% one year ago.
   
  
• Strengthening capital, as Citigroup’s total equity, including trust preferred securities, grew to $85.5 billion at September 30, 2001. Citigroup’s return on common equity for the quarter was 17.5%, or 21.3%, excluding the $700 million impact of September 11th events. Citigroup repurchased a total of $649 million worth of stock in the quarter, despite being restricted for four weeks from repurchasing shares during the Banamex tender period. Yesterday, the Board of Directors of Citigroup authorized an additional $5 billion stock repurchase program.

GLOBAL CONSUMER
Core income of $2.20 billion, up 26%. Highlights included:
 

• Global Consumer revenue increased 19% to $11.7 billion, while expense growth was held to 8%.
• CitiFinancial income increased 45% driven by cost savings from the Associates integration, as well as 11% receivables growth and a lower cost of funds.
• Citibanking income increased 25%, benefiting from higher spread income and 24% deposit growth, driven by the addition of EAB, which was acquired during the quarter.
• North America Cards income rose 16%. Revenues increased 22%, as 9% receivables growth, pricing initiatives and lower cost of funds led to a 172 basis point increase in the net interest margin, which more than offset the impact of a 153 basis point increase in the net credit loss ratio.
• Emerging Markets consumer income rose 81%, reflecting a 54% increase in revenues. This segment now includes the results of all operations for Banamex and Citibank Mexico, which together contributed $124 million in income, as compared to a loss of $3 million in the prior year for Citibank Mexico. Growth was experienced across all products, with particular strength in cards, primarily in Asia.
• Income for Travelers Life and Annuity was down 1% from the prior year period as lower net investment income and the impact from the World Trade Center attack was partly offset by strong growth in group annuity and life volumes.
• Travelers Property Casualty Personal Lines income fell 57%, reflecting $42 million in after-tax catastrophe losses associated with the World Trade Center attack, offsetting 9% premium growth driven by improving rates.

GLOBAL CORPORATE
Core income of $1.16 billion, down 27%. Highlights included:
 

• Global Corporate revenues of $8.0 billion decreased 5%, while expenses fell 10%.
• Income from Emerging Markets Corporate Banking and Global Transaction Services increased 15%, driven by strong trading-related revenues. Expense growth was held to 4% and credit costs increased by $13 million, or 68% from the prior year, although declining from the second quarter.
• The Corporate & Investment Bank’s income decreased 2%, as significantly lower principal transactions, investment banking and commission revenues were offset by continued expense reductions. Expenses declined 18% from the prior year and 8% from the second quarter of 2001. Despite a weaker environment, the Private Client Group maintained a 20% margin, with net flows of $9 billion in the quarter, more than double the level experienced in the second quarter.
• Travelers Property Casualty Commercial Lines posted a loss of $136 million, which included $448 million in after tax catastrophe losses related to the World Trade Center attack, as well as lower net investment income. Percentage increases for commercial lines insurance rates continued to be in the high-teens.

GLOBAL INVESTMENT MANAGEMENT AND PRIVATE BANKING
Core income of $186 million, up 8%. Highlights included:
 

• Private Bank income rose 18%, with revenue growth of 8% reflecting increased fee revenue resulting from the build-out of the sales platform and continued expense management.
• Asset Management and Retirement Services income was unchanged from the prior year period. Revenues increased 11%, driven primarily by growth in Retirement Services in the emerging markets. Expense growth was held to 8%, or 3% excluding recent Retirement Services acquisitions. Assets under management rose by 1% to $400.6 billion, as strong net flows of $15 billion were offset by negative market action.
• Asset Management market share increased in nearly all proprietary channels, with market shares of 59% in the Smith Barney retail channel, 71% at Primerica Financial Services and 77% in the Citibank North America channel.

INVESTMENT ACTIVITIES AND CORPORATE/OTHER
 
Despite realized gains in Citigroup’s fixed income portfolios, Investment Activities posted a loss of $120 million, reflecting the sharp decline in equity values following September 11th. Expenses in Corporate/Other were $159 million, aided by lower borrowing costs and expense reduction initiatives.