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Important message


Recently, consumers have reported receiving fraudulent emails that appear to be from Citibank, but which are, in fact, sent by imposters. Fraudulent emails typically include attachments, request personal information or both. The fraudulent email may provide a web link that connects to a Citibank look-alike site. When such emails are sent in our name, Citibank works aggressively with law enforcement agencies to investigate them. We kindly would like to remind you that Citibank does not ask customers to provide sensitive information in this way. You should not reply to such emails.

Be very suspicious of any business or person who asks for your password, Id card number, or other highly sensitive information.
If you have responded to one of the emails giving personal information, please contact our Citiphone Banking service
(tel. 210-9290000 or 801.11.12484) as soon as possible. These may appear to come from a trusted business or friend, but actually are designed to trick you into downloading a virus or jumping to a fraudulent website and disclosing sensitive information.

See samples of fraudulent emails.

For further information please visit our INTERNET SECURITY web page

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