Global Web Services and Support can assist you with any technical
problems you may be having, as well as answer questions regarding
the Web site, such as:
Issuing the initial password for Web site log on
Assist with first time log on
Walk through of the Client Web site
Reset password
Provide navigational assistance
Answer questions related to:
- Web site accessibility
- Account information
- Performance of investments
United States, Latin
America, Europe, Middle East and Africa Maintained by our Web Services and Support Team in the United States
Hours of Operation
Eastern Time
Central European Time
Monday - Friday
3 a.m. - 9 p.m.
9 a.m. - 3 a.m.
Saturday - Sunday
9:30 a.m. - 6 p.m.
3:30 p.m. - midnight
Language Options
For English, please press 1
For Spanish, please press 2
For Italian, please press 3
For Portuguese, please press 4
For French, please press 5
For German, please press 6
For other languages, please press 7
Asia Pacific Maintained by our Web Services and Support Team in Hong Kong and Singapore
For password reset
+65-6333-0088
24 hours, 7 days a week
For general enquiry
+65-6328-4672 (Singapore)
+852-2868-8483 (Hong Kong)
9 a.m. to 6 p.m. SGT,
Monday through Friday
(except public holidays)
Initial servicing
is in English
"Citi Private Bank" is a business of Citigroup Inc. ("Citigroup"), which provides its clients access to a broad array of products and services available through bank and non-bank affiliates. Not all products and services are provided by all affiliates or are available at all locations. All credit products are subject to credit approval. Neither Citigroup nor any of its affiliates offers tax or legal advice. In the U.S., brokerage services and securities products are provided by Citigroup Global Markets Inc. ("CGMI"), member SIPC and an affiliate of Citibank, N.A. Outside the U.S., brokerage services may be provided by other Citigroup affiliates. Investment management services (including portfolio management) are available through CGMI, Citibank, N.A. and other affiliated advisory businesses.
