Citi's Global Transaction Services Awards Spotlight – 2008

Global Transaction Services continues to distinguish itself in the marketplace with leadership positions awarded by the industry's leading financial publications and top rated rankings voted by our clients in polls worldwide.

ALMaLDI

Amuata Award

Best Service Center in Latin America

Alpha Magazine

#2 - Top firm by Aspect of Service Fund Administration
#3 - Hedge Fund Expertise

APQO

World Class Quality Award for Penang Center

Asiamoney

Cash Management
As voted by Corporates:

Best Global Provider of Cash Management – Small, Medium and Large Corporates

As Voted by Financial Institutions:

Best Global Provider of Cash Management – Small, Medium and Large Fls
Best at Understanding Business Strategies, Objectives and Requirements
Best at Implementing Cash Management Solutions
Best After – Sales Customer Service
Best Electronic Banking Platform
Best USD Cash Management Services

Country Awards:

Australia – 6 Awards
China – 6 Awards
Hong Kong – 9 Awards
India – 4 Awards
Indonesia – 5 Awards
Japan – 7 Awards
Korea – 9 Awards
Malaysia – 2 Awards
The Philippines – 9 Awards
Singapore – 9 Awards
Taiwan – 7 Awards
Thailand – 9 Awards
Vietnam – 10 Awards

Asian Banker

The Asian Banker Achievement Awards

Highest Achievement in Payments in Asia Pacific

Asian Investor

Best Direct Custody and Clearing Bank
Best Middle-Office Outsourcing Provider

The Asset

Triple A Transaction Banking Awards

Best Cash Management Bank in Asia
Best Transaction Banker of the Year – 1 Citi Banker
Best Cash Management Bank in North Asia
Best Cash Management Specialist for E–commerce
Best Cash Management Bank in Vietnam
Best Sub–Custodian in Japan
Best Trade Finance Bank in the Philippines
Best in Agency and Corporate Trust
Best DR Bank
Best Transaction Bank in Japan
Best Domestic Custodian in Taiwan
Best Cash Management Deal (Highly Commended)

The Banker

Bank of the Year Awards

Cash Management Bank of the Year

Technology Awards

Winner: Enterprise–wide Information Security – Secure Authorization Services
Winner: Core Banking – Commercial Cards ECS+Platform Migration
Winner: Custody & Securities Services – Multi–Service Interface Solution
Highly Rated – Clearing & Settlement Domestic Settlement

Banking Technology

Best Infrastructure Achievement - Commercial Cards ECS + Platform Migration

Bank Technology News

FutureNow Innovation Award

Citi’s Managed Identity Services

Top 25 Innovators

Citi’s Managed Identity Services

CCF

European Call Centre Awards – Best Virtual Call Centre

Citi's Barcelona Services Center, Spain

Celent

Model Bank – Best Practices

Case Study – Citi’s Managed Identity Services

Euromoney

Awards for Excellence

Best Cash Management House
Best Investor Services House
Best Cash Management House for Western Europe
Best Cash Management House for Central and Eastern Europe
Best Cash Management House for Africa

Cash Management Poll

Best Global Cash Management Bank (as voted by Corporates and FIs)
Best US Dollar Bank (as voted by FIs)
Best Euro Bank (as voted by FIs)
Best Yen Bank (as voted by FIs)

As voted by Corporates
Best Regional Cash Management Bank:

North America
Central America and the Caribbean
South America
Central and Eastern Europe
Middle East
Africa
Asia (ex Japan)
Japan

Lead Domestic Cash Management Bank:

Argentina
Australia
Brazil
Colombia
Egypt
Kenya
Mexico
Nigeria
Pakistan
Philippines
Singapore
South Korea
Spain
Thailand
Turkey
Vietnam

Customer Satisfaction – Top Ratings:

Quality of Performance
Technical Support
Compatibility with Client Systems
Quality of E-Banking Security
COB Capabilities
Availability of Global Banking Tools

As voted by Financial Institutions
Best Bank for Euro Transactions:

Africa
Asia
Latin America
Middle East

Best Bank for Dollar Transactions:

North America
Latin America
Europe
Middle East
Africa
Asia

Best Bank for Yen Transactions:

North America
Latin America
Europe
Middle East
Africa
Asia

Euroweek

MTN Paying and Issuing Agent of the Year

Executivos Financeiros

E finance

Best Corporate Call Center in Latin America

FinanceAsia

Achievement Awards

Best Cash Management Bank
Best Cash Management Solutions Bank

Financial i

Leaders in Innovation

Citibank Paylink for Cards
Securities Services Provider - Europe (Company to Watch)

FX Week

Best Post–Trade Services

Global Custodian

Hedge Fund Administration Survey

33 – Best in Class
2 – Top Rated
3 – Commended

Mutual Fund Administration Survey

41 – Best in Class
5 – Top Rated
6 – Commended
#1 on Asia Pacific League Table
#1 – $1 – $5 Billion Fund League

Major Markets Survey
Top Rated:

Asia
Canada
France
Greece
Hong Kong
Ireland
Japan
Singapore
United Kingdom

Commended:

Global
North America
Western Europe
Australia
Austria
Belgium
Germany
Italy
Netherlands
New Zealand
Portugal
Spain
Switzerland
United States

Private Equity Administration Survey
Commended:

Global
Funds – $100MM – $1B
North America
Best in Class – Regulatory Reporting and Compliance
Best in Class – Corporate Secretarial

Securities Lending Survey
Commended:

Up to $1B
$10B+
North America
Europe
Single Provider
Multi-provider
3 – Best in Class – Product Development
2 – Best in Class – Operational Capabilities

Global Finance

World's Best Banks

Global Winner - Cash Management Bank

World’s Best Treasury and Cash Management Providers
Best Overall Bank for Cash Management

Global Winner
Latin America

Best Bank for Liquidity Management

Asia
Latin America
Middle East

Best Bank for Risk Management

Africa
Latin America
North America

Best Bank for Payments and Collections

Latin America

Best CLS–Linked Bank Offering

Latin America
North America

Best Trade Finance Providers

Americas
Mexico
United States

World’s Best Supply Chain Finance Providers

North America
Africa

China's Best Banks and Companies

Best Foreign Cash Management and Treasury Bank

Who’s Who in Treasury Management

3 Citi Bankers

World’s Best Internet Banks – Global Awards

Global Overall Winner
Best Corporate/Institutional Internal Bank - Global
Best Corporate/Institutional Internet Bank - Latin America
Best Corporate/Institutional Internet Bank - Central-Eastern Europe
Best Corporate/Institutional Internet Bank - North America
Best Corporate/Institutional Internet Bank - Best Information Security Initiatives
Best Corporate/Institutional Internet Bank - Best Online Cash Management Site
Best Corporate/Institutional Internet Bank - Best Investment Management Services

World’s Best Internet Banks
Country Winners:

In Asia: Australia, Bangladesh, India, Japan, New Zealand, Philippines, Thailand, Vietnam
In Central and Eastern Europe: Bulgaria, Czech Republic, Hungary, Kazakhstan, Poland, Romania, Russia, Slovakia, Ukraine
In Europe: Austria, Belgium, Denmark, Finland, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Sweden, Switzerland
In Latin America: Brazil, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Haiti, Honduras, Jamaica, Mexico, Panama, Paraguay, Peru, Puerto Rico, Trinidad and Tobago, Uruguay, Venezuela
In Middle East and Africa: Algeria, Bahrain, Cameroon, Congo, Cote d-Ivoire, Egypt, Gabon, Israel, Kuwait, Lebanon, Morocco, Nigeria, Pakistan, Senegal, South Africa, Tanzania, Tunisia, Uganda, Zambia
In North America: Canada, United States

Regional Sub Categories:

Best Online Cash Management: Asia, Central and Eastern Europe, Europe, Middle East and Africa, Latin America, North America
Best Investment Management Services: Latin America, Europe, North America
Best Trade Finance Services: Latin America, North America
Best Information Security Initiatives: Latin America, North America
Best Integrated Corporate Bank Site: Latin America

Best Sub–Custodian Banks

Latin America
Argentina
Chile
Colombia
Cyprus
Sri Lanka

Global Investor

Global Custody Survey

#1 - GI 100 Firms (Weighted)
#1 - Asia (Weighted)
#2 - Asia: (Unweighted)
#2 - Pension Funds (Weighted)
#2 - Insurance Companies (Weighted)
#2 - Insurance Companies (Unweighted)
#2 - Mutual Fund Managers (Weighted)
#3 - Mutual Fund Managers (Unweighted)
#3 - Overall (Weighted)
#3 - Overall Footprint

Clearing and Settlement Survey

#1 – Hungary (Equities)
#1 – Hungary (Fixed)
#1 – Italy (Fixed)
#1 – Poland (Equities)
#1 – Poland (Fixed)
#1 – Turkey (Equities)
#1 – Turkey (Fixed)
#1 – United Kingdom (Equities)
#1 – United Kingdom (Fixed)

Sub Custody Survey
Asia

Australia (Unweighted)
Pakistan (Unweighted)
Sri Lanka (Unweighted)
Thailand (Weighted)

EMEA

Czech Republic (Unweighted)
France (Weighted)
Greece (Unweighted)
Hungary (Unweighted)
Hungary (Weighted)
Ireland (Unweighted)
Ireland (Weighted)
Israel (Weighted)
Morocco (Weighted)
Netherlands (Unweighted)
Poland (Weighted)
Russia (Weighted)
Slovak Republic (Unweighted)
Spain (Unweighted)
Turkey (Weighted)
UK (Weighted)

LATAM

Argentina (Weighted)
Brazil (Unweighted)
Chile (Unweighted)
Colombia (Unweighted)
Colombia (Weighted)
Mexico (Unweighted)
Mexico (Weighted)
Peru (Weighted)
Peru (Unweighted)
Venezuela (Unweighted)
Venezuela (Weighted)

Global Trade Review

Trade Services and Supply Chain Survey

Leading Trade Services Bank - North America
Leading Trade Services Bank - Latin America

Greenwich Associates

Cash Management Website Benchmarking Study

Best Global Cash Management Website
Best North America Large Corporate Cash Management Website
Best North America Middle Market Cash Management Website

The Hedge Fund Journal

U.S. Hedge Fund Journal Awards

Innovative Prime Broking - Citi’s OpenPrime

HedgeFundNet

HF Administrator Survey

#1 Fund–of–Fund Administrator in North America
#2 Hedge Fund AUA

ICFA

Global Broker/Dealer Custody & Clearing Provider of the Year
Global Mutual Fund Administrator of the Year
Asia & Australia Fund Administrator of the Year
European Securities Services Provider of the Year
Regional Sub-custodian of the Year: South Europe

IFS School of Finance

Hallmark of Innovation - Financial Innovation Awards

Best Innovation in Risk Management and Trade Systems - Secure Authorization Services
Best innovation in Back Office - Satellite Application for Messaging

Liberty Alliance

IDDY Awards

Citi’s Managed Identity Services

MasterCard

Best Large Market Issuer in Australia - Citi Commercial Cards

National Quality Review

5–Star Quality Rating – Transaction Processing
5–Star Quality Rating – Call Center Support

Trade Finance

Deals of the Year for 2007

Grupo Ferrociario
CIBA
AVEA
Guardian
Stena
Laguna Verde
OGK4
UC Rusal
CRVD

Awards for Excellence – Global Awards

Best Short–Term Trade Finance Bank
Best Trade Services Bank
Highly Commended: Best Supply–Chain Finance Bank
Highly Commended: Best Forfaiting Institution
Highly Commended: Best Export Finance Arranger

Awards for Excellence – Asia Awards

Best Overall Trade Finance Bank
Best International Trade Bank in Indonesia
Best International Trade Bank in Korea
Best International Trade Bank in Vietnam
Best International Trade Bank in Taiwan
Best Trade Bank in Hong Kong
Highly Commended: Best International Trade Bank in China
Highly Commended: Best International Trade Bank in India
Highly Commended: Best International Trade Bank in Malaysia
Highly Commended: Best International Trade Bank in Thailand
Highly Commended: Best Trade Bank in Singapore

Awards for Excellence – EMEA Awards

Highly Commended: Best Trade Finance Bank in Central and Eastern Europe
Highly Commended: Best International Trade Bank in Pakistan
Highly Commended: Best International Trade Bank in Russia

Trade & Forfaiting Review

2007 Deals of the Year

Al–Bilad Islamic Bank

Treasury & Risk Management

100 Most Influential People in Finance

Two Citi Bankers

Treasury Today

Adam Smith Awards

Global Liquidity Management – Marsh McClennan Companies Inc. in partnership with Citi
Outstanding Insourcing/Outsourcing – Kimberly Clark in partnership with Citi

U. S. Banker

Top Women in Banking

Three Citi Bankers

AWARDS

2008