Citibank® Presentations from the 2009 GSA SmartPay® Conference
To access Navy-Day presentations, click the following link; select "Training", then "GSA".
https://www.navsup.navy.mil/ccpmd/purchase_card
The following presentations were given by Citibank® Commercial Cards, Government Services at the Eleventh Annual GSA SmartPay® Conference held in Phoenix, July 28 - July 30, 2009. Click any of the links below to view that particular presentation.
The presentations are provided in PDF format.
- Advanced Reporting - DoD Travel
- Advanced Reporting - Civilian
- Basic Landing Page Navigation - Statements & Payments - Civilian
- Basic Reporting - Department of Navy
- Electronic Tools Overview DoD Travel
- Credit Card Basics
- Delinquency Management for your Civilian Travel / Purchase Card Program
- Delinquency Management for your Travel Card Program - DoD Travel
- Disputes: Resolutions without Delay - Civilian
- Disputes: Resolution without Delay DoD Travel
- Disputes: Resolution without Delay Civilian
- Disputes: Resolution without Delay DoD Travel
- Educating Your Cardholders: Department of Defense Travel Card Program
- Federal Regulations and How Citi Adapts
- Information Security & Identity Theft
- Navigating the GSA SmartPay Training Conference - Civilian (Melissa Landis)
- Navigating the GSA SmartPay Training Conference - Civilian (Robert Robbins)
- Navigating the GSA SmartPay Training Conference - Department of Navy Purchase
- Program Audit Tool for the Navy
- Preventing Misuse and Abuse in Your Program
- Preventing Misuse and Abuse in Your Program
- Department of Navy Travel Card Program Overview
- Strategic Sourcing and Data Mining
- Citi® Support: Techniques for Establishing a Successful Audit Process
- Training Guide for New APC DON Purchase
- Using EAS for Advanced Account Management - Civilian Purchase
- Using EAS for Advanced Account Management - Civilian Travel
- Using EAS for Advanced Account Management - DoD Travel
- Using EAS for Advanced Account Management - Department of Navy Purchase
- Using EAS for Basic Account Management - Department of Navy Purchase
- Using EAS for Program Administration & Basic Account Management - Civilian Travel
- Using EAS for Program Administration & Basic Account Management - DoD Travel
- Using EAS for Program Administration - Civilian Purchase
- Using EAS to Access the Purchase Log and Reallocate Purchase Card Transactions - Civilian
- Working Effectively: Training Guide for New & Experienced Purchase Card A/OPCs
- Working Effectively: Training Guide for New & Experienced Travel Card A/OPCs
- Working Effectively with Citi Department of Defense Travel (Stacy Eslich)
- Working Effectively with Citi Department of Defense Travel (Karen Young)
Click here for GSA Conference 2008 Presentations
Click here for GSA Conference 2007 Presentations
Click here for GSA Conference 2006 Presentations
Click here for GSA Conference 2005 Presentations
Click here for GSA Conference 2004 Presentations
