Page 12 - Final_AS-REP Citi 2012 v5

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S ec t i on I I : T ran s portat i on S p end Managemen t Cha l l enge s i n t he Gov ernmen t S ec tor
Transportation Management in the Federal Government
| Best Practices Report: 2012
Currently, there appears to be little in the way of a pipeline to replace
talent with logistics and transport experience or education. This may
lead to pulling inexperienced staff from another area of an agency’s
operation and thrusting them into a transportation role. Also, adding
responsibilities on top of an already resource- and knowledge-strained
staff won’t lead to proper cost savings, spend monitoring, or other
process improvements.
The private sector has the potential to poach government freight
transportation talent, since it’s often capable of offering higher pay
and better management opportunities. Reports on this type of turnover
remain limited because many individuals in government tend to stay
with agencies for the duration of their careers.
It’s impossible to cover the challenges of the government sector without
looking at regulation and policy, since it’s often these mandates that
heighten the challenges to service and practices for both agencies and
their partners.
Regulation often arises as a reaction to a specific situation, so it can be
viewed as a one-off remedy to address specific risks and concerns at a
specific time. Often these instances in which regulations are created
stem from efforts to protect the use of taxpayers’ dollars. Regulations
do well at addressing such issues, but they can become problematic
when they’re outdated or burdensome.
Multiple agencies interviewed for this report said they were in the process
of reviewing regulations and procedures, some of which had not been
touched in decades. Unfortunately, they confirmed this to be an arduous
process that put a large strain on their typically small-staff operations.
Regulations can include such strict requirements, such as “The rear door
for trailers and straight trucks must be full roll-up type equipped with a
security locking device, safety chain, and pull-down strap” (USPS’s State
of Work for Suppliers, Part 1, Section 1.3: Vehicle Requirements And
Specification). In other words, the regulation for this agency explicitly
spells out the type of trailers that must be deployed across all its service
locations. Clearly this limits the pool of transportation providers that
can service to the Postal Service.
Reviewing regulations
and procedures can be
an ardious process that
puts a large strain on
small-staff operations.