Page 23 - Final_AS-REP Citi 2012 v5

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S ec t i on 4 : Op port un i t i e s
Transportation Management in the Federal Government
| Best Practices Report: 2012
21
AU TOMAT I ON A S A ME AN S TO V I S I B I L I T Y
Levels of automation within the government sector run the gamut,
which can be especially disruptive to the supply chain and freight
payment process. As agencies often admitted not being able to specifi-
cally tie-down the exact costs of freight movement amongst their
contract bills, visibility becomes a key concern and smart place to start.
Using automated transportation processes to provide this visibility is a
natural progression as it removes manual labor that can be error-prone
and puts a system in place that can collect information at its source,
whether that’s the bidding process, verifying movements throughout a
transportation management system, auditing, disputes, or making final
payments.
Freight audit and payment systems can process complex tasks and track
their progression among transportation departments, accounts payable,
carriers, and even some 3PL systems. Rather than wait for invoices to be
received and processed all along the way, everyone involved can monitor
the changes online and gain real-time visibility into ongoing transporta-
tion spend. There are clear benefits here in terms of collaboration,
efficiency, and cost savings.
Automating the process, for private and government sector transport
also hosts a series of other benefits that support best-practices and
visibility. These include:
• Collaborating between supply chain partners.
• Eliminating errors and duplicate payments across all modes.
• Automatically comparing and maintaining records on contracted
rates and final charges.
• Identifying charge tolerance boundaries, such as assessorial or rate
changes that could be contested.
• Maintaining audit information and records even if outsourcing
the process.
• Building a system to innovate and improve on.