WorldLink® Customer Support Services
Customers of WorldLink® Payment Services always have access to Citi´s global support network with local service hubs located around the world. Our knowledgeable service representatives can be reached by phone, fax or email. For our customers using WorldLink® through CitiDirect® Online Banking you will have further access to a host of online learning tools and self-directed help. Those using WorldLink® via SWIFT™, you will have full messaging capabilities.
WorldLink® also provides an online report management system for our customers. This password protected site for customers only, allows clients to view, download, and print reports, statements, products updates, and a suite of WorldLink® reference materials.
Citi´s commitment to quality service and our ability to support and implement new technologies are the foundation of our expertise. By building on our superior processing systems and integrated communications network, Citi is uniquely positioned to consistently offer you the custom solutions you need for efficient international cash management.