While 2017 was a year of rapid change in the world, we remain steadfast and committed to fulfilling our mission. As a global bank there are many ways that we can impact the communities around the world and here we outline our approach to ensuring that our activities enable growth and progress.
Our Material Issues- Citi in a Global Context
Our citizenship efforts and priorities across the company are informed by the wider societal context around us. We use a comprehensive materiality assessment process to identify our most relevant (or “material”) reporting topics from a corporate citizenship perspective – which is a broader standard than those used in our financial disclosures. Building on a citizenship materiality assessment conducted in 2015, we undertook a new assessment in late 2017 in collaboration with a leading stakeholder intelligence and engagement firm.
While our 2017 materiality assessment revealed relatively similar issues and priorities compared to 2015, a key insight underscored by this process is the interconnectedness between material issues. Our core business must address these issues holistically, and our citizenship approach must also enable the business to address the risks and opportunities presented by the material issues.