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Chief Executive Officer
Global Cards and Consumer Services
Jud Linville is the Chief Executive Officer of Citi Global Cards, the world’s largest credit card issuer, providing lending services that enable growth and economic progress for individuals and small businesses around the world.
Since joining Citi in 2010, he has led a global transformation of the business to simplify the product portfolio, create world-class proprietary and co-brand products, and expand key programs—including loyalty and entertainment—into international markets. Further, he has spearheaded efforts to accelerate digital offerings and enhance brand presence across the Global Consumer Bank. Through a commitment to ensuring seamless, best-in-class payment solutions and delivering beyond the moment of purchase, Jud’s leadership has led to a significant improvement in the customer experience.
Jud serves on Citigroup's Operating Committee and the Global Consumer Banking Council.
Prior to joining Citi in 2010, Jud held a wide range of executive roles at American Express, including President and Chief Executive Officer of Consumer Services, responsible for U.S. Cards, U.S. Consumer Travel, Membership Rewards, and the Global Prepaid businesses. Before leading the Consumer Card Services Group, Jud was Executive Vice President of the Service Delivery Network where he was responsible for all U.S. cardmember and merchant customer service, as well as all digital sales and service on a global basis.
Jud is a member of the Board of Visitors at Duke University's Fuqua School of Business and the Board of Trustees at Lafayette College. He sits on the No Kid Hungry Leadership Council. He earned a bachelor's degree from Lafayette College and a doctorate in psychology from Hahnemann University Medical College (now the Drexel University College of Medicine).