Innovative thinking is needed to bridge this gap. Leaders must embrace eGovernment to make services such as tax payments more convenient, accessible and reliable for users – and cheaper to run for city administrations.

Better cash flow management, more efficient payments and tighter control of goods and services procurement can benefit city budgets. Payroll solutions for employees’ salaries and benefits can also cut city costs.

Leaders are tackling these issues worldwide and learning to simplify financial processes to improve city efficiency, deliver better services and support suppliers and the city economy.

Citi for Cities draws together these experiences to offer practical solutions for stronger and more efficient city administration and more inclusive city engagement with citizens.

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Citi is helping cities stay competitive with innovative, state-of-the-art technology and simplified administrative procedures.
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