Citi Disabled Veterans Mortgage Relief Program
For CitiMortgage customers, this special program reduces monthly mortgage payments for two full years by reducing the interest rate by up to 2.5%. Those who may qualify include military and Coast Guard veterans wounded, injured or otherwise disabled in the line of duty. Surviving spouses of military and Coast Guard personnel who died while on active duty may also qualify, if they're co-borrowers on the loan.

This program is part of the Citi Homeowner Assistance Program. You don't have to be delinquent or facing default to participate. Even better, there are no special fees.
How the program works:
Disabled vets are first evaluated to see if they qualify for a permanent mortgage modification. If not, they may be eligible for this special program. For an approved homeowner, the first step is for CitiMortgage to bring the loan current. We'll forgive past-due amounts and waive outstanding late fees. Then, we'll lower ongoing payments for two years by reducing the interest rate by up to 2.5%.
Getting started:
Here are few things to know about the CitiĀ® Disabled Veterans Mortgage Relief Program:
  • Your loan must be a first mortgage owned by CitiMortgage on the principal residence.
  • These loans DO NOT qualify: Federal Housing Administration (FHA), Veteran's Affairs (VA), Rural Development loans; and loans currently under the Service members Civil Relief Act (SCRA) protection.
  • You must provide your discharge documents and a letter from the Department of Veterans Affairs, confirming that you have a service-connected disability.
  • You may qualify whether you're current or delinquent on your mortgage payments.
  • You don't have to prove financial hardship to qualify.
  • You'll need to sign the program agreement--and if you're currently delinquent--you'll need to make one reduced payment before you're enrolled in the program.

"Foreclosure and unemployment have hit military families particularly hard in this economic crisis. IAVA and our 200,000 members nationwide welcome these initiatives to support our community and we hope to see Citi's continued leadership in this space."

- Paul Rieckhoff
Iraq and Afghanistan Veterans of America (IAVA) Founder and Executive Director