Citi’s team, spanning Public Sector Group, Healthcare Investment Banking, Structured Finance, Capital Markets and Treasury & Trade Solutions, will lend its expertise.
Citi Crochets & Knits for the Community
This group has dozens of items ready to donate to local hospitals once they are able to begin accepting outside donations again.
NEW YORK CITY
Project Ummeed
Colleagues in India helped support the country's COVID-19 testing efforts at the height of the pandemic.
INDIA
Submit a Citi Colleague Story
Have you recently encountered a Citi colleague that went above and beyond to help? Share your experience with us.
Virtual Volunteering
In light of COVID-19 and stay-at-home orders, Kwok shifted the Citi Pride Network's volunteer strategy as part of Citi's Global Community Day Reimagined.
NYC
Supporting Small Businesses and Thanking Branch Colleagues
From New York to California to Maryland, colleagues are showing appreciation for each other and supporting local restaurants.
United States
Adapting Face Mask Design
Oliver and his family are adapting the traditional face mask design as part of their volunteer efforts for Citi's Global Community Day Reimagined.
Singapore
Migrating and Building Computers
As the pandemic began prompting stay-at-home orders across major cities, our Technology Infrastructure team sprang into action to provide Citi colleagues with the technology to work from home.
Philippines
Community Spirit
Jan found a creative way to help her community during COVID-19. See what she's doing to lift the spirits of those around her.
Michigan, US
Inspired to Serve
Former U.S. Marine Randy Lauer, Midwest Regional Head of Institutional Markets Sales at Citi, volunteered to help coordinate donations and the distribution of PPE and food in his community.
Chicago, Us
Getting Essential Workers from Point A to B
Citi’s Markets and Securities Services team raised funds to give their supporting staff mountain bikes as community quarantine and limited transportation services continue in Metro Manila.
Philippines
Delivering Insights to Corporate Clients
Steve Donovan, Latin America Treasury and Trade Solutions Head, hosted a virtual session for clients to shine a light on key topics related to COVID-19, including the pandemic's impact on the economy.
Latin America
Support For Migrant Workers
The Citi team is supporting 362 migrant workers impacted by COVID-19 – one on behalf of each of its 362 employees in Bahrain.
Bahrain
Paying It Forward
For Jody, it’s all about using her skills to pay it forward. See how she's making a difference in her community.
Kentucky, US
Acts of Kindness for Kids
In her spare time, Francoise collected tablets, board games and books to donate to children in local foster care centers to help them continue their education during the pandemic.
Spain
Virtual Card Delivery for Customers
When India went into lockdown amid COVID-19, customers whose cards were due for renewal or were reissued during this period stood the risk of not yet having their new cards to make payments.
India
From the Classroom to the Living Room
When new colleagues join Citi, they typically participate in group functional and technical classroom-style trainings. However, COVID-19 has rendered these in-person sessions impossible.
US
Serving Customers When and Where They Need it Most
Citibanamex’s Mobile Branch is an armored truck that can travel and is equipped with a satellite system that allows it to offer a range of banking services, including ATM services, from any part of Mexico.
Mexico
Feeding Those on the Frontlines
In Costa Rica, Citi colleagues joined with a local microentrepreneur to donate more than 400 lunches to their local police officers.
Costa Rica
Supporting NYC’s Largest Food Rescue Organization
Thanks to the ingenuity and generosity of colleagues, Citi raised enough to feed over 1 million New Yorkers in need this summer.
New York City
Fighting Hunger in a Fishing Village
Laurence lives in a fishing village about 30 km south of Manila, Philippines, where many residents live below the poverty line. He and his family have volunteered in his community in the past, but in light of COVID-19, he knew he had to expand his efforts.
Philippines
Supporting Our Clients Contributing to Relief Efforts
Citi's client wanted to redeploy their global manufacturing footprint and supply chain to produce and deliver PPE to those in need.
New York
Bringing a Community Together Through Care Packages
Karen saw that migrant workers in her condo community were stranded in Singapore away from their families and home countries and she wanted to help.
Singapore
Virtual Sessions to Help Corporate Clients Navigate During This Time
In April, Indonesia's Treasury and Trade Solutions team conducted a series of webinar sessions to assist clients in dealing with implications from the COVID-19 pandemic.
Indonesia
Exceptional Service for a Client and Neighbor
John came up with a solution to make things easier for his client.
NYC
Care Packages for Chennai Families
Together with his neighbors, Saiki assembled and distributed 185 care packages to families in need in Chennai.
India
Using Art to Raise Spirits and Support Hunger Relief
After signing off from work each day, Amber draws fun designs and images on paper bags that she donates to be used as packages for children's meals at a local food bank.
Texas
Helping Local Hospitals
Tyler is organizing mask donations to local hospitals and raising funds to help secure PPE for medical personnel on the frontlines.
NYC
Called to Serve
Called to serve onboard the USNS Comfort, Philip and the ship's crew helped to treat and save the lives of numerous COVID-19 patients in New York City.
New York City
Using Talents for Good
When the pandemic began unfolding in Venezuela, Yualmilkay knew she had to use her talent of sewing and designing clothes to help. She sewed 200 masks in a matter of days, donating them to elderly people living in Caracas.
Venezuela
Raising Spirits of Healthcare Workers
Maia is applying her creative talent to raise the spirits of frontline workers during this difficult time. Thank you, Maia.
Philippines
Acts of Kindness
Small acts of kindness can go a long way in supporting our communities. Rudinei and his family are donating their time and resources to help those in need.
Brazil
On the Other End of the Line: Helping Small Businesses Apply for PPP Loans
When the pandemic forced businesses of all sizes across the U.S. to shut down, Heather's team quickly mobilized to help implement the Paycheck Protection Program.
United States
Going the Distance for Frontline Workers
Watch how Michael Lavelle, Citi's UK Head of Banking, Capital Markets & Advisory, challenged his team to raise money in support of healthcare workers and volunteers.
London
Citi Taiwan Hosts First Video-Conference Non-Deal Roadshow
The Citi team met with the client in Citi's office from 9 a.m. to 12 midnight daily for an entire week to conduct video conferences with investors from around the world.
Taiwan
Mail and Package Delivery Continues to Flow
Working in rotating shifts, colleagues in Mail and Distribution Services ensure mail and packages are being delivered and distribute technology equipment to colleagues working remotely.
United Kingdom
Keeping Citi Buildings Safe and Secure
"In my 12 years at Citi it has been a great privilege to watch Citi grow from looking after the safety and security of 500 employees, to over 2,700 today." -- Mark S., Belfast Security Manager
Global
From Our Kitchen to Your Home
In the face of growing hunger amid COVID-19, we kept the Citi kitchen open to help. Our frontline heroes prepared and packaged thousands of meals each week, and United Neighborhood Houses delivered them to NYC homes in need.
New York City
Printing with a Purpose
Mihir found a way to help his New Jersey community in the fight against COVID-19. And he's inspired dozens of others to follow his lead.
Watch videoNew Jersey, U.S.
Notes of Gratitude
"The work we do in the branches is essential and meaningful for our communities." – Mindy M., Head of U.S. Retail Banking Branch Network
United States
Putting Our Network and Digital Capabilities To Work
Colleagues in China assisted clients in settling donations of more than RMB104 million committed to COVID-19 relief efforts.
China
Maintaining Our ATM Network
During the pandemic, ATMs have become even more critical for our customers to bank safely. Naveed, Production Support Lead for ATMs in North America, and his team are closely monitoring performance nonstop, ensuring more than 2,300 ATMs are operating without interruption.
Kentucky, U.S.
Supporting Our Institutional Clients
The Citi Brazil team worked with other banks in offering a line of credit to a medical technology company to produce 4,800 ventilators that will be used in the fight against COVID-19.
Brazil
Supporting Our Retail Customers
The Philippines Operations & Technology team has been working around the clock to ensure customers can continue to make important financial and business transactions and respond to their inquiries.
Philippines
Commitment on the Frontlines
At retail bank branches in Greenhills, Makati and Cebu, our colleagues are teaching clients how to use digital platforms, reassuring them while conducting transactions, and have taken to helping each other get to work via carpools.
Philippines
Enabling Colleagues to Work Remotely
By early March, Citi's Enterprise Infrastructure team began testing and increasing Citi's network and voice capability at each site. In a matter of weeks, 80 percent of our colleagues globally were working remotely.
Global