Kuala Lumpur The launch of the new Citibank Rewards Platinum Card today made Citibank Berhad the first international bank in Malaysia to pioneer a suite of customizable card services incorporating internet and smartphone technology.
The Citibank Rewards Platinum Card allows customers to be in the driver’s seat by bringing together the added flexibility to select bundles of rewards and benefits called Rewards Category. Each category is tailored to specific interests and spending habits in segments such as shopping, driving, entertainment, travel and home.
“In 2013, Malaysia is expected to register a 5.2 percent growth in real gross domestic product (GDP), largely propelled by domestic demand and consumption,” said Sanjeev Nanavati, Chief Executive Officer, Citibank Berhad. “Malaysian consumers will play an increasingly important role in driving the nation’s growth and encouraging sustainable consumption.
“It is with this scenario in mind that we’re kicking off the New Year by setting yet another industry benchmark with the launch of the new Citibank Rewards Platinum Card.”
The new card also gives customers the freedom to choose and modify their rewards experience as their needs evolve. In addition, they can now redeem their points on-the-go via any digital smart phone.
With the introduction of Citibank Rewards Platinum Card, Citibank expects to attract 400,000 card members over three years from the emerging-affluent market segment. Citibank currently has 20 percent market share of retail spend in the cards market.
Anand Cavale, Managing Director, Cards & Consumer Lending, Citibank Berhad, said, “We believe that the Citibank Rewards Platinum Card answers the call of a new generation of customers who expect to interact with banks in entirely different ways, and I invite them to come and co-create their cards experience with Citibank Malaysia.”
He added, “We have decided to come up with this innovative proposition as we believe the ability to make choices at various stages gives customers’ tremendous power in their life. The Citibank Rewards Platinum Card is the ultimate credit card as it truly maximizes consumer spending power, giving customers rewards and benefits they actually want.”
Targeted at lifestyle-oriented customers, the Citibank Rewards Platinum Card will offer customers 5X rewards points, automatic protection and bonus coupons for each category chosen.
As an introductory offer, card members will also enjoy two free Rewards Category of their choice. Additionally, they will be awarded 20,000 Citi Rewards points upon spend of RM500 within 60 days of their card approval.
Fabio Fontainha, Consumer Business Manager, Citibank Berhad, said: “The best way for organizations to attract and keep loyal customers is to empower them to make the right choices. This is even more powerful when all of the organization’s expertise is available for clients to choose directly at their fingertips.”
“The introduction of the Citibank Rewards Platinum Card is our continued commitment to providing creative and relevant solutions that deliver an unparalleled experience for our customers in the digital age. Our latest offering is a tangible example of Citibank’s leadership in service innovation that capitalizes on technology, such as the internet and smartphone,” added Fontainha.
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citigroup provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
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