Citi Terms for Twitter

Important Note

This is public — not private — space

Remember: Anything you post on Twitter is public. It is very important that you do not disclose any information that you consider private and confidential in your Tweets or Retweets. Citi will never ask you to include your account number, account access information or other personal or financial information in a Tweet. If Customer Service needs more information, they will either send you a direct message (DM) asking for your phone number or ask you to contact them directly.

We cannot be responsible for how others might use your posts or information on Twitter. Twitter is not affiliated with Citi. Citi is not responsible for the privacy policy and security practices of Twitter or others who use Twitter. Please review the privacy policy, security statements and Terms for Twitter and any other entity that you access through Twitter.

Our communication with you (individually or generally) on Twitter or through any subsequent interaction does not change any of the agreements you have with us as a customer. Please refer to your customer agreement(s) for the terms and conditions of your account(s) or relationship with us.

Celebrating Global Community Day, Citi Volunteering and Social Engagement—Privacy

Citi's Global Community Day and associated volunteer initiatives are popular events around the world for Citi employees, former employees and friends, family members and others who get involved, volunteer or simply enjoy the activities with charities and organizations in the local community. However, we are all responsible for protecting and respecting each other's privacy.

Citi's own commitment to the privacy of our employees, former employees and other individuals is set out in Citi's Privacy Policies and Statements, which you should review and consider. When Citi posts information on Citi's own websites, on social media platforms or newsletters about our Global Community Day or other Citi volunteering and social engagement activities across jurisdictions, it may include the personal data (including but not limited to photos, videos, interviews or other images or data) of you or others that has been provided by you or others associated with the events, including Citi colleagues. We use this personal data, on foot of the releases which we may have acquired for this data or as otherwise permitted in applicable Citi policies, statements or in contracts with you, for the purposes of publicizing or providing information about Citi volunteer or social engagement activities, and acknowledging the people involved. All personal data is stored by Citi safely and securely and access to and use of that data is in line with Citi's applicable Privacy Policies and Statements. If you want to learn more about how Citi may use personal data, please visit https://www.citigroup.com/citi/about/data/europe-data-privacy-statement.pdf for further information that you may find helpful. Alternatively, feel free to contact Citi at citicommunicationssocial@citi.com or our Data Protection Officer (if you are in EMEA) at dataprotectionofficer@citi.com to ask questions or to seek to exercise your individual rights (to access, amend or remove the data, etc.).

If you are taking photos or videos yourself and choose to upload these and other personal data online, please make sure you have the right to do so as the accounts may be public. Remember that images and personal data you upload, post or share may, depending on the social media platform being used, be shared further and used or viewed by third parties.

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