Resource Management Organization
COVID-19 Guidelines for Suppliers

• View page content in Spanish
• View page content in Portuguese
• Communication About Friday, May 22
• April 4 Update: COVID-19 General Supplier Communication
• March 17 Update: For Suppliers with Non-Employees Engaged at Citi (with Spanish and Portuguese translations)

Invoice & Travel Expense Changes (April 4)

• Asia Pacific
• Latin America
• North America (U.S. and Canada)

Citi is closely monitoring the evolving COVID-19 situation and taking proactive measures to preserve the health and safety of our colleagues and their families, as well as our clients and the communities we serve. If you are a Citi-approved supplier, please take note of the following guidelines.

You should notify your primary Citi Business Contact if:

• An individual in your company that supports the delivery of services to Citi and works on a Citi premise, has a suspected or confirmed case of COVID-19. Note: We do not need to know the name of the individual, only if this situation has arisen.
• If you experience a shortage of supply, service or a supply-chain disruption impacting Citi, along with your relevant action plan and response protocols.

For suppliers that provide temporary staff to Citi:

• Non-employees on assignment with Citi should follow the guidance provided to Citi employees.
• If an non-employee is ill or develops signs of respiratory illness, such as fever or cough, he/she should stay home from work and follow the guidance of his/her physician
• Non-employees who become sick at work should leave and obtain medical guidance
• Non-employees must stay home and be symptom and fever free for at least 72 hours without the use of fever-reducing medicine or after you have been cleared by your healthcare provider
• Non-employees should follow the guidelines and protocol in their specific markets for self-declaration and reporting.
• Suppliers should not have anyone visiting a Citi premise unless they have an explicit manager invitation. This will help eliminate the flow of non-essential personnel at Citi sites.
• To minimize the risk of exposure, we ask non-employees who have traveled for business or personal reasons to/transited destinations where COVID-19 is present, in particular countries with a CDC Level 3 alert, or who have been in close contact with someone who has traveled/transited through these destinations or have been in close contact to a suspected/diagnosed COVID-19 are required to self-quarantine for 14 days and seek medical evaluation/guidance for fever, cough or respiratory symptoms. Close contact is defined as living with or being with a family member or friend for extended periods of time and includes sharing meals, drinks and close personal space (3 – 6 feet). At work, it is defined as sitting/working together within 3 – 6 feet for extended periods of time.

Suggestions to minimize risk of exposure:

• Maintain social distancing and avoid large in-person meetings/gatherings.
• Reduce the number of visitors accessing your office location.
• When possible, conduct virtual meetings/conference calls.
• Disinfect workspaces to remove germs: practice routine cleaning of frequently touched surfaces.

Citi will continue to closely monitor the situation and inform you of any measures taken that apply to our suppliers.