Resource Management Organization
COVID-19 Guidelines for Suppliers

The health and safety of our colleagues and their families, as well as our clients and the communities we serve, are of the utmost importance

Citi continues to closely monitor the COVID-19 situation and take proactive measures to promote the health and safety of our colleagues and their families, as well as our clients and the communities we serve. As we move forward with return to office (RTO) efforts across the various regions, we will continue to monitor on a local level and introduce additional safety measures when needed. If you are a Citi-approved supplier, please take note of the following guidelines.

For suppliers that support the delivery of services, notify your primary Citi Business Contact if:

  • An individual in your company that supports the delivery of services to Citi and works on a Citi premise, has a suspected or confirmed case of COVID-19. Note: We do not need to know the name of the individual, only if this situation has arisen.
  • You experience a shortage of supply, service or a supply-chain disruption impacting Citi, along with your relevant action plan and response protocols.

For suppliers that provide temporary staff to Citi, non-employees should note the following:

  • Stay home if sick, even if your symptoms are mild and rapid test is negative. While you have symptoms, continue to test regularly. This applies to any illness the resource may have. Your resource(s) is NOT permitted to come on Citi Site if they are ill.
  • If you test positive for COVID-19, stay home, and tell your supplier who must report it to the Citi business contact immediately.
  • If you are exposed to someone with the virus, stay home, and tell your supplier who must report it to the Citi business contact immediately.
  • Follow the guidelines and reporting protocols for your specific Citi site and region.
  • Adhere to local health and safety protocols if they are more stringent than Citi guidance.
  • Continue to respect others' personal choice to wear a mask.

Suggestions to minimize risk of exposure:

  • Practice good hygiene (i.e., wash your hands and cover your cough).
  • Wear a well fitted mask like a KN95 for an extra layer of protection, especially in large, indoor gatherings.
  • Get the COVID-19 booster shot, when eligible, flu shot, and stay up to date with all your vaccinations.
  • Learn more about how to protect yourself if you are immunocompromised.

Citi will continue to closely monitor the situation and inform you of any measures taken that apply to our suppliers.

Recent Communications