An artificial intelligence that can make autonomous decisions without human intervention. Meet agentic AI.
AI, and agentic AI could have a bigger impact on the economy and finance than the internet era.
This paradigm shift in AI is powered by a combination of technological breakthroughs in contextual understanding, memory, and multi-tasking abilities.
Agentic AI effectively turbocharges the Do It For Me (DIFM) economy. In financial services, users will have their own bots or AI agents helping them choose products and execute transactions. Competition will tick-up as starts-ups grow.
The nature of work could change. Those tasks that are outsourced today to contractors or third parties will be increasingly done by agentic AI.
The financial services sector is the second largest consumer of GenAI after the telecom and media sector. Historically, banks are the biggest spender on technology (outside of the tech industry). This trend will likely continue with GenAI and agentic AI too.
Agentic AI Use Cases Across Financial Services
Agentic AI is largely in an experimental phase – and this report offers up insights gleaned as we looked under the hood on what is being built now for future production.
We spoke to 30+ AI startup founders, BigTech executives and other external experts in preparing this GPS report.
It highlights some of the key use cases of agentic AI in financial services, ranging from compliance, deepfake and fraud prevention, onboarding and KYC, wealth, credit, treasury workflows, and much more.