Citi Client Service Academy
Session Calendar
Instructor Led Sessions
- All Instructor Led sessions commence at Placeholder Time
and are conducted in English. - All training sessions are live and are hosted by a member of Citi's Client Training team.
- The training calendar is updated every quarter based on detailed analysis of common issues raised by our clients and new system functionality.
- The Client Academy utilizes web conference facilities, enabling multi-client sessions.
- Please select a Month and click on the topic that you would like to register for
| Date |
Time (London Time zone) |
Duration | Topic |
|---|---|---|---|
| 4-Jan-22 | 09:30:00 London Time 13:30:00 Dubai Time |
60 minutes | CitiDirect SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 4-Jan-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 4-Jan-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes | CitiDirect SECURITY MANAGER & PAYMENTS An overview of security management and payment initiation functions |
| 5-Jan-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-Time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 5-Jan-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes | CitiDirect TRADE (NEW!) Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal |
| 6-Jan-22 | 09:30:00 London Time 13:30:00 Dubai Time |
60 minutes | CitiDirect SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 6-Jan-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect PAYMENTS INITIATION AND AUTHORIZATION Learn how to access the Payment Modules in the CitiDirect portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. |
| 7-Jan-22 | 09:30:00 London Time 13:30:00 Dubai Time |
60 minutes | CitiDirect NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 7-Jan-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-Time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 10-Jan-22 | 11:00:00 London Time 15:00:00 Dubai Time |
60 minutes | CitiDirect AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!) Learn how to receive your reports and statements directly into your inbox at the frequency you need |
| 10-Jan-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect REPORTS AND INQUIRIES An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. |
| 11-Jan-22 | 09:30:00 London Time 13:30:00 Dubai Time |
60 minutes | CitiDirect SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 11-Jan-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 11-Jan-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes | CitiDirect SECURITY MANAGER & PAYMENTS An overview of security management and payment initiation functions |
| 12-Jan-22 | 09:30:00 London Time 13:30:00 Dubai Time |
60 minutes | CitiDirect BIOMETRICS & MOBILE APPs Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect portal |
| 12-Jan-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-Time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 12-Jan-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes | CitiDirect TRADE (NEW!) Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal |
| 13-Jan-22 | 09:30:00 London Time 13:30:00 Dubai Time |
60 minutes | CitiDirect SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 13-Jan-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect PAYMENTS INITIATION AND AUTHORIZATION Learn how to access the Payment Modules in the CitiDirect portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. |
| 14-Jan-22 | 09:30:00 London Time 13:30:00 Dubai Time |
60 minutes | CitiDirect NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 14-Jan-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-Time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 17-Jan-22 | 11:00:00 London Time 15:00:00 Dubai Time |
60 minutes | CitiDirect AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!) Learn how to receive your reports and statements directly into your inbox at the frequency you need |
| 17-Jan-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect REPORTS AND INQUIRIES An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. |
| 18-Jan-22 | 09:30:00 London Time 13:30:00 Dubai Time |
60 minutes | CitiDirect SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 18-Jan-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 18-Jan-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes | CitiDirect SECURITY MANAGER & PAYMENTS An overview of security management and payment initiation functions |
| 19-Jan-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-Time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 19-Jan-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes | CitiDirect TRADE (NEW!) Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal |
| 20-Jan-22 | 09:30:00 London Time 13:30:00 Dubai Time |
60 minutes | CitiDirect SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 20-Jan-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect PAYMENTS INITIATION AND AUTHORIZATION Learn how to access the Payment Modules in the CitiDirect portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. |
| 21-Jan-22 | 09:30:00 London Time 13:30:00 Dubai Time |
60 minutes | CitiDirect NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 21-Jan-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-Time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 24-Jan-22 | 11:00:00 London Time 15:00:00 Dubai Time |
60 minutes | CitiDirect AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!) Learn how to receive your reports and statements directly into your inbox at the frequency you need |
| 24-Jan-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect REPORTS AND INQUIRIES An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. |
| 25-Jan-22 | 09:30:00 London Time 13:30:00 Dubai Time |
60 minutes | CitiDirect SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 25-Jan-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 25-Jan-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes | CitiDirect SECURITY MANAGER & PAYMENTS An overview of security management and payment initiation functions |
| 26-Jan-22 | 09:30:00 London Time 13:30:00 Dubai Time |
60 minutes | CitiDirect BIOMETRICS & MOBILE APPs Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect portal |
| 26-Jan-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CITI PAYMENT & SERVICE INSIGHTS An overview of security management and payment initiation functions |
| 26-Jan-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes | CitiDirect TRADE (NEW!) Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal |
| 27-Jan-22 | 09:30:00 London Time 13:30:00 Dubai Time |
60 minutes | CitiDirect SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 27-Jan-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect PAYMENTS INITIATION AND AUTHORIZATION Learn how to access the Payment Modules in the CitiDirect portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. |
| 28-Jan-22 | 09:30:00 London Time 13:30:00 Dubai Time |
60 minutes | CitiDirect NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 28-Jan-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-Time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 31-Jan-22 | 11:00:00 London Time 15:00:00 Dubai Time |
60 minutes | CitiDirect AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!) Learn how to receive your reports and statements directly into your inbox at the frequency you need |
| 31-Jan-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect REPORTS AND INQUIRIES An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. |
| Date | Time(London time zone) | Duration | Topic |
|---|---|---|---|
| 1-Feb-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes | CitiDirect SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 1-Feb-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 1-Feb-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes | CitiDirect SECURITY MANAGER & PAYMENTS An overview of security management and payment initiation functions |
| 2-Feb-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 2-Feb-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes | CitiDirect TRADE (NEW!) Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal |
| 3-Feb-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes | CitiDirect SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 3-Feb-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect PAYMENTS INITIATION AND AUTHORIZATION Learn how to access the Payment Modules in the CitiDirect portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. |
| 4-Feb-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes | CitiDirect NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 4-Feb-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 7-Feb-22 | 11:00:00 London Time 15:00:00 Dubai Time |
60 minutes | CitiDirect AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!) Learn how to receive your reports and statements directly into your inbox at the frequency you need |
| 7-Feb-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect BE ® REPORTS AND INQUIRIES An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. |
| 8-Feb-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes | CitiDirect SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 8-Feb-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 8-Feb-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes | CitiDirect SECURITY MANAGER & PAYMENTS An overview of security management and payment initiation functions |
| 9-Feb-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes | CitiDirect BIOMETRICS & MOBILE APPs Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect portal |
| 9-Feb-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 9-Feb-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes | CitiDirect TRADE (NEW!) Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal |
| 10-Feb-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes | CitiDirect SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 10-Feb-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect PAYMENTS INITIATION AND AUTHORIZATION Learn how to access the Payment Modules in the CitiDirect portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. |
| 11-Feb-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes | CitiDirect NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 11-Feb-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 14-Feb-22 | 11:00:00 London Time 15:00:00 Dubai Time |
60 minutes | CitiDirect AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!) Learn how to receive your reports and statements directly into your inbox at the frequency you need |
| 14-Feb-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect BE ® REPORTS AND INQUIRIES An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. |
| 15-Feb-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes | CitiDirect SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 15-Feb-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 15-Feb-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes | CitiDirect SECURITY MANAGER & PAYMENTS An overview of security management and payment initiation functions |
| 16-Feb-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 16-Feb-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes | CitiDirect TRADE (NEW!) Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal |
| 17-Feb-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes | CitiDirect SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 17-Feb-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect PAYMENTS INITIATION AND AUTHORIZATION Learn how to access the Payment Modules in the CitiDirect portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. |
| 18-Feb-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes | CitiDirect NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 18-Feb-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 21-Feb-22 | 11:00:00 London Time 15:00:00 Dubai Time |
60 minutes | CitiDirect AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!) Learn how to receive your reports and statements directly into your inbox at the frequency you need |
| 21-Feb-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect BE ® REPORTS AND INQUIRIES An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. |
| 22-Feb-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes | CitiDirect SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 22-Feb-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 22-Feb-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes | CitiDirect SECURITY MANAGER & PAYMENTS An overview of security management and payment initiation functions |
| 23-Feb-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes | CitiDirect BIOMETRICS & MOBILE APPs Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect portal |
| 23-Feb-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CITI PAYMENT & SERVICE INSIGHTS An overview of security management and payment initiation functions |
| 23-Feb-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes | CitiDirect TRADE (NEW!) Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal |
| 24-Feb-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes | CitiDirect SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 24-Feb-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect PAYMENTS INITIATION AND AUTHORIZATION Learn how to access the Payment Modules in the CitiDirect portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. |
| 25-Feb-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes | CitiDirect NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 25-Feb-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 28-Feb-22 | 11:00:00 London Time 15:00:00 Dubai Time |
60 minutes | CitiDirect AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!) Learn how to receive your reports and statements directly into your inbox at the frequency you need |
| 28-Feb-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes | CitiDirect BE ® REPORTS AND INQUIRIES An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. |
| Date | Time(London time zone) | Duration | Topic |
|---|---|---|---|
| 1-Mar-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 1-Mar-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 1-Mar-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes |
CitiDirect BE® SECURITY MANAGER & PAYMENTS An overview of security management and payment initiation functions |
| 2-Mar-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 2-Mar-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes |
CitiDirect BE® TRADE (NEW!) Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal |
| 3-Mar-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 3-Mar-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes |
CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. |
| 4-Mar-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 4-Mar-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 7-Mar-22 | 11:00:00 London Time 15:00:00 Dubai Time |
60 minutes |
CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!) Learn how to receive your reports and statements directly into your inbox at the frequency you need |
| 7-Mar-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes |
CitiDirect BE ® REPORTS AND INQUIRIES An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. |
| 10-Mar-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 10-Mar-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes |
CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. |
| 11-Mar-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 11-Mar-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 14-Mar-22 | 11:00:00 London Time 15:00:00 Dubai Time |
60 minutes |
CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!) Learn how to receive your reports and statements directly into your inbox at the frequency you need |
| 14-Mar-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes |
CitiDirect BE ® REPORTS AND INQUIRIES An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. |
| 15-Mar-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 15-Mar-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 15-Mar-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes |
CitiDirect BE® SECURITY MANAGER & PAYMENTS An overview of security management and payment initiation functions |
| 16-Mar-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 16-Mar-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes |
CitiDirect BE® TRADE (NEW!) Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal |
| 21-Mar-22 | 11:00:00 London Time 15:00:00 Dubai Time |
60 minutes |
CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!) Learn how to receive your reports and statements directly into your inbox at the frequency you need |
| 21-Mar-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes |
CitiDirect BE ® REPORTS AND INQUIRIES An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. |
| 22-Mar-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 22-Mar-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 22-Mar-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes |
CitiDirect BE® SECURITY MANAGER & PAYMENTS An overview of security management and payment initiation functions |
| 23-Mar-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes |
CitiDirect BE® BIOMETRICS & MOBILE APPs Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect BE® portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect BE® portal |
| 23-Mar-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS An overview of security management and payment initiation functions |
| 23-Mar-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes |
CitiDirect BE® TRADE (NEW!) Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal |
| 24-Mar-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 24-Mar-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes |
CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. |
| 25-Mar-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 25-Mar-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 28-Mar-22 | 11:00:00 London Time 15:00:00 Dubai Time |
60 minutes |
CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!) Learn how to receive your reports and statements directly into your inbox at the frequency you need |
| 28-Mar-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes |
CitiDirect BE ® REPORTS AND INQUIRIES An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. |
| 29-Mar-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 29-Mar-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 29-Mar-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes |
CitiDirect BE® SECURITY MANAGER & PAYMENTS An overview of security management and payment initiation functions |
| 30-Mar-22 | 12:00:00 London Time 16:00:00 Dubai Time |
60 minutes |
CitiDirect BE® TRADE (NEW!) Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal |
| 30-Mar-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 31-Mar-22 | 09:30:00 London Time 13:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 31-Mar-22 | 14:00:00 London Time 18:00:00 Dubai Time |
60 minutes |
CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. |
| Date | Time(London time zone) | Duration | Topic |
|---|---|---|---|
| 1-Apr-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 1-Apr-22 | 14:00:00 London Time 17:00:00 Dubai Time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 4-Apr-22 | 11:00:00 London Time 14:00:00 Dubai Time |
60 minutes |
CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!) Learn how to receive your reports and statements directly into your inbox at the frequency you need |
| 4-Apr-22 | 14:00:00 London Time 17:00:00 Dubai Time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 5-Apr-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 5-Apr-22 | 14:00:00 London Time 17:00:00 Dubai Time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 5-Apr-22 | 12:00:00 London Time 15:00:00 Dubai Time |
60 minutes |
CitiDirect BE® SECURITY MANAGER & PAYMENTS An overview of security management and payment initiation functions |
| 6-Apr-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® BIOMETRICS & MOBILE APPs Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect BE® portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect BE® portal |
| 6-Apr-22 | 14:00:00 London Time 17:00:00 Dubai Time |
60 minutes |
CitiDirect BE ® REPORTS AND INQUIRIES An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. |
| 6-Apr-22 | 12:00:00 London Time 15:00:00 Dubai Time |
60 minutes |
CitiDirect BE® TRADE (NEW!) Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal |
| 7-Apr-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 7-Apr-22 | 14:00:00 London Time 17:00:00 Dubai Time |
60 minutes |
CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. |
| 8-Apr-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 8-Apr-22 | 14:00:00 London Time 17:00:00 Dubai Time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 11-Apr-22 | 11:00:00 London Time 14:00:00 Dubai Time |
60 minutes |
CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!) Learn how to receive your reports and statements directly into your inbox at the frequency you need |
| 11-Apr-22 | 14:00:00 London Time 17:00:00 Dubai Time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 12-Apr-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 12-Apr-22 | 14:00:00 London Time 17:00:00 Dubai Time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 12-Apr-22 | 12:00:00 London Time 15:00:00 Dubai Time |
60 minutes |
CitiDirect BE® SECURITY MANAGER & PAYMENTS An overview of security management and payment initiation functions |
| 13-Apr-22 | 14:00:00 London Time 17:00:00 Dubai Time |
60 minutes |
CitiDirect BE ® REPORTS AND INQUIRIES An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. |
| 13-Apr-22 | 12:00:00 London Time 15:00:00 Dubai Time |
60 minutes |
CitiDirect BE® TRADE (NEW!) Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal |
| 14-Apr-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 14-Apr-22 | 14:00:00 London Time 17:00:00 Dubai Time |
60 minutes |
CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. |
| 19-Apr-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 19-Apr-22 | 14:00:00 London Time 17:00:00 Dubai Time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 19-Apr-22 | 12:00:00 London Time 15:00:00 Dubai Time |
60 minutes |
CitiDirect BE® SECURITY MANAGER & PAYMENTS An overview of security management and payment initiation functions |
| 20-Apr-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® BIOMETRICS & MOBILE APPs Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect BE® portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect BE® portal |
| 20-Apr-22 | 12:00:00 London Time 15:00:00 Dubai Time |
60 minutes |
CitiDirect BE® TRADE (NEW!) Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal |
| 20-Apr-22 | 14:00:00 London Time 17:00:00 Dubai Time |
60 minutes |
CitiDirect BE ® REPORTS AND INQUIRIES An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. |
| 21-Apr-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 21-Apr-22 | 14:00:00 London Time 17:00:00 Dubai Time |
60 minutes |
CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. |
| 22-Apr-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 22-Apr-22 | 14:00:00 London Time 17:00:00 Dubai Time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 25-Apr-22 | 11:00:00 London Time 14:00:00 Dubai Time |
60 minutes |
CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!) Learn how to receive your reports and statements directly into your inbox at the frequency you need |
| 25-Apr-22 | 14:00:00 London Time 17:00:00 Dubai Time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 26-Apr-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 26-Apr-22 | 14:00:00 London Time 17:00:00 Dubai Time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 26-Apr-22 | 12:00:00 London Time 15:00:00 Dubai Time |
60 minutes |
CitiDirect BE® SECURITY MANAGER & PAYMENTS An overview of security management and payment initiation functions |
| 27-Apr-22 | 14:00:00 London Time 17:00:00 Dubai Time |
60 minutes |
CitiDirect BE ® REPORTS AND INQUIRIES An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. |
| 27-Apr-22 | 12:00:00 London Time 15:00:00 Dubai Time |
60 minutes |
CitiDirect BE® TRADE (NEW!) Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal |
| 28-Apr-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 28-Apr-22 | 14:00:00 London Time 17:00:00 Dubai Time |
60 minutes |
CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. |
| 29-Apr-22 | 14:00:00 London Time 17:00:00 Dubai Time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 29-Apr-22 | 14:00:00 London Time 17:00:00 Dubai Time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| Date | Time(London time zone) | Duration | Topic |
|---|---|---|---|
| 3-May-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 3-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 3-May-22 | 12:00:00 London Time 15:00:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGER & PAYMENTS An overview of security management and payment initiation functions |
| 4-May-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® BIOMETRICS & MOBILE APPs Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect BE® portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect BE® portal |
| 4-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CitiDirect BE ® REPORTS AND INQUIRIES An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. |
| 4-May-22 | 12:00:00 London Time 15:00:00 Dubai time |
60 minutes |
CitiDirect BE® TRADE (NEW!) Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal |
| 5-May-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 5-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. |
| 6-May-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 6-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 9-May-22 | 11:00:00 London Time 14:00:00 Dubai time |
60 minutes |
CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!) Learn how to receive your reports and statements directly into your inbox at the frequency you need |
| 9-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 10-May-22 | 11:30:00 London Time 14:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 10-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 10-May-22 | 12:00:00 London Time 15:00:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGER & PAYMENTS An overview of security management and payment initiation functions |
| 11-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CitiDirect BE ® REPORTS AND INQUIRIES An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. |
| 11-May-22 | 12:00:00 London Time 15:00:00 Dubai time |
60 minutes |
CitiDirect BE® TRADE (NEW!) Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal |
| 12-May-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 12-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. |
| 13-May-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 13-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 16-May-22 | 11:00:00 London Time 14:00:00 Dubai time |
60 minutes |
CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!) Learn how to receive your reports and statements directly into your inbox at the frequency you need |
| 16-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 17-May-22 | 11:30:00 London Time 14:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 17-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 18-May-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® BIOMETRICS & MOBILE APPs Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect BE® portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect BE® portal |
| 18-May-22 | 12:00:00 London Time 15:00:00 Dubai time |
60 minutes |
CitiDirect BE® TRADE (NEW!) Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal |
| 18-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CitiDirect BE ® REPORTS AND INQUIRIES An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. |
| 19-May-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 19-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. |
| 20-May-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 20-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 23-May-22 | 11:00:00 London Time 14:00:00 Dubai time |
60 minutes |
CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!) Learn how to receive your reports and statements directly into your inbox at the frequency you need |
| 23-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 24-May-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 24-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 24-May-22 | 12:00:00 London Time 15:00:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGER & PAYMENTS An overview of security management and payment initiation functions |
| 25-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CitiDirect BE ® REPORTS AND INQUIRIES An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. |
| 25-May-22 | 12:00:00 London Time 15:00:00 Dubai time |
60 minutes |
CitiDirect BE® TRADE (NEW!) Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal |
| 26-May-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 26-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. |
| 27-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 27-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 30-May-22 | 11:00:00 London Time 14:00:00 Dubai time |
60 minutes |
CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!) Learn how to receive your reports and statements directly into your inbox at the frequency you need |
| 30-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CITI PAYMENT & SERVICE INSIGHTS Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries |
| 31-May-22 | 09:30:00 London Time 12:30:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGEMENT Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work |
| 31-May-22 | 14:00:00 London Time 17:00:00 Dubai time |
60 minutes |
CitiDirect BE® NEW USER An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs |
| 31-May-22 | 12:00:00 London Time 15:00:00 Dubai time |
60 minutes |
CitiDirect BE® SECURITY MANAGER & PAYMENTS An overview of security management and payment initiation functions |
* Topics are subject to change, please check for updates on a regular basis
