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Citi Client Service Academy

At Citi we pride ourselves on the high quality of our CitiDirect® Instructor-Led sessions.
All our in-house Citi trainers have years of CitiDirect® experience and are always striving to provide a best-in-class training experience.

So sign up today for any of our tailored sessions, provided by regional trainers and custom-made for your CitiDirect® needs!

Session Calendar

Instructor Led Sessions

  • All Instructor Led sessions commence at Placeholder Time
    and are conducted in English.
  • All training sessions are live and are hosted by a member of Citi's Client Training team.
  • The training calendar is updated every quarter based on detailed analysis of common issues raised by our clients and new system functionality.
  • The Client Academy utilizes web conference facilities, enabling multi-client sessions.
  • Please select a Month and click on the topic that you would like to register for


Date Time
(London Time
zone)
Duration Topic
4-Jan-22 09:30 London Time
13:30 Dubai Time
60 minutes CitiDirect SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
4-Jan-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
4-Jan-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions.
5-Jan-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-Time
via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries.
5-Jan-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal.
6-Jan-22 09:30 London Time
13:30 Dubai Time
60 minutes CitiDirect SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
6-Jan-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
7-Jan-22 09:30 London Time
13:30 Dubai Time
60 minutes CitiDirect NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
7-Jan-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-Time
via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries.
10-Jan-22 11:00 London Time
15:00 Dubai Time
60 minutes CitiDirect AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need.
10-Jan-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information.
11-Jan-22 09:30 London Time
13:30 Dubai Time
60 minutes CitiDirect SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
11-Jan-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
11-Jan-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions.
12-Jan-22 09:30 London Time
13:30 Dubai Time
60 minutes CitiDirect BIOMETRICS & MOBILE APPs
Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect portal.
12-Jan-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-Time
via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries.
12-Jan-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal.
13-Jan-22 09:30 London Time
13:30 Dubai Time
60 minutes CitiDirect SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
13-Jan-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
14-Jan-22 09:30 London Time
13:30 Dubai Time
60 minutes CitiDirect NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
14-Jan-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-Time
via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries.
17-Jan-22 11:00 London Time
15:00 Dubai Time
60 minutes CitiDirect AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need.
17-Jan-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information.
18-Jan-22 09:30 London Time
13:30 Dubai Time
60 minutes CitiDirect SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
18-Jan-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
18-Jan-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions.
19-Jan-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-Time
via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries.
19-Jan-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal.
20-Jan-22 09:30 London Time
13:30 Dubai Time
60 minutes CitiDirect SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
20-Jan-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
21-Jan-22 09:30 London Time
13:30 Dubai Time
60 minutes CitiDirect NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
21-Jan-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-Time
via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries.
24-Jan-22 11:00 London Time
15:00 Dubai Time
60 minutes CitiDirect AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need.
24-Jan-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information.
25-Jan-22 09:30 London Time
13:30 Dubai Time
60 minutes CitiDirect SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
25-Jan-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
25-Jan-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions.
26-Jan-22 09:30 London Time
13:30 Dubai Time
60 minutes CitiDirect BIOMETRICS & MOBILE APPs
Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect portal.
26-Jan-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
An overview of security management and payment initiation functions.
26-Jan-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal.
27-Jan-22 09:30 London Time
13:30 Dubai Time
60 minutes CitiDirect SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
27-Jan-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
28-Jan-22 09:30 London Time
13:30 Dubai Time
60 minutes CitiDirect NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
28-Jan-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-Time
via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries.
31-Jan-22 11:00 London Time
15:00 Dubai Time
60 minutes CitiDirect AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need.
31-Jan-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information.
Date Time(London time zone) Duration Topic
1-Feb-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
1-Feb-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
1-Feb-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions .
2-Feb-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
2-Feb-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal .
3-Feb-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
3-Feb-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
4-Feb-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
4-Feb-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
7-Feb-22 11:00 London Time
15:00 Dubai Time
60 minutes CitiDirect AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need .
7-Feb-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
8-Feb-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
8-Feb-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
8-Feb-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions .
9-Feb-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect BIOMETRICS & MOBILE APPs
Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect portal .
9-Feb-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
9-Feb-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal .
10-Feb-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
10-Feb-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
11-Feb-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
11-Feb-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
14-Feb-22 11:00 London Time
15:00 Dubai Time
60 minutes CitiDirect AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need .
14-Feb-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
15-Feb-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
15-Feb-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
15-Feb-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions .
16-Feb-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
16-Feb-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal .
17-Feb-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
17-Feb-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
18-Feb-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
18-Feb-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
21-Feb-22 11:00 London Time
15:00 Dubai Time
60 minutes CitiDirect AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need .
21-Feb-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
22-Feb-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
22-Feb-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
22-Feb-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions .
23-Feb-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect BIOMETRICS & MOBILE APPs
Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect portal .
23-Feb-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
An overview of security management and payment initiation functions .
23-Feb-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal .
24-Feb-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
24-Feb-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
25-Feb-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
25-Feb-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
28-Feb-22 11:00 London Time
15:00 Dubai Time
60 minutes CitiDirect AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need .
28-Feb-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
Date Time(London time zone) Duration Topic
1-Mar-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
1-Mar-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
1-Mar-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions .
2-Mar-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
2-Mar-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal .
3-Mar-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
3-Mar-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
4-Mar-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
4-Mar-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
7-Mar-22 11:00 London Time
15:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need .
7-Mar-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
10-Mar-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
10-Mar-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
11-Mar-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
11-Mar-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
14-Mar-22 11:00 London Time
15:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need .
14-Mar-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
15-Mar-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
15-Mar-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
15-Mar-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions .
16-Mar-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
16-Mar-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal .
21-Mar-22 11:00 London Time
15:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need .
21-Mar-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
22-Mar-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
22-Mar-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
22-Mar-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions .
23-Mar-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect BE® BIOMETRICS & MOBILE APPs
Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect BE® portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect BE® portal .
23-Mar-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
An overview of security management and payment initiation functions .
23-Mar-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal .
24-Mar-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
24-Mar-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
25-Mar-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
25-Mar-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
28-Mar-22 11:00 London Time
15:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need .
28-Mar-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
29-Mar-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
29-Mar-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
29-Mar-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions .
30-Mar-22 12:00 London Time
16:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal .
30-Mar-22 14:00 London Time
18:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
31-Mar-22 09:30 London Time
13:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
31-Mar-22 14:00 London Time
18:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
Date Time(London time zone) Duration Topic
1-Apr-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
1-Apr-22 14:00 London Time
17:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
4-Apr-22 11:00 London Time
14:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need .
4-Apr-22 14:00 London Time
17:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
5-Apr-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
5-Apr-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
5-Apr-22 12:00 London Time
15:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions .
6-Apr-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® BIOMETRICS & MOBILE APPs
Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect BE® portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect BE® portal .
6-Apr-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
6-Apr-22 12:00 London Time
15:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal .
7-Apr-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
7-Apr-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
8-Apr-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
8-Apr-22 14:00 London Time
17:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
11-Apr-22 11:00 London Time
14:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need .
11-Apr-22 14:00 London Time
17:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
12-Apr-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
12-Apr-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
12-Apr-22 12:00 London Time
15:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions .
13-Apr-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
13-Apr-22 12:00 London Time
15:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal .
14-Apr-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
14-Apr-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
19-Apr-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
19-Apr-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
19-Apr-22 12:00 London Time
15:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions .
20-Apr-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® BIOMETRICS & MOBILE APPs
Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect BE® portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect BE® portal .
20-Apr-22 12:00 London Time
15:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal .
20-Apr-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
21-Apr-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
21-Apr-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
22-Apr-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
22-Apr-22 14:00 London Time
17:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
25-Apr-22 11:00 London Time
14:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need .
25-Apr-22 14:00 London Time
17:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
26-Apr-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
26-Apr-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
26-Apr-22 12:00 London Time
15:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions .
27-Apr-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
27-Apr-22 12:00 London Time
15:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal .
28-Apr-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
28-Apr-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
29-Apr-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
29-Apr-22 14:00 London Time
17:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
Date Time(London time zone) Duration Topic
3-May-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
3-May-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
3-May-22 12:00 London Time
15:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions .
4-May-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® BIOMETRICS & MOBILE APPs
Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect BE® portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect BE® portal .
4-May-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
4-May-22 12:00 London Time
15:00 Dubai time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal .
5-May-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
5-May-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
6-May-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
6-May-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
9-May-22 11:00 London Time
14:00 Dubai time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need .
9-May-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
10-May-22 11:30 London Time
14:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
10-May-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
10-May-22 12:00 London Time
15:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions .
11-May-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
11-May-22 12:00 London Time
15:00 Dubai time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal .
12-May-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
12-May-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
13-May-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
13-May-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
16-May-22 11:00 London Time
14:00 Dubai time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need .
16-May-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
17-May-22 11:30 London Time
14:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
17-May-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
18-May-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® BIOMETRICS & MOBILE APPs
Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect BE® portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect BE® portal .
18-May-22 12:00 London Time
15:00 Dubai time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal .
18-May-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
19-May-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
19-May-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
20-May-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
20-May-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
23-May-22 11:00 London Time
14:00 Dubai time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need .
23-May-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
24-May-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
24-May-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
25-May-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
26-May-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
26-May-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
27-May-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
27-May-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
30-May-22 11:00 London Time
14:00 Dubai time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need .
30-May-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
31-May-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
31-May-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
31-May-22 12:00 London Time
15:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions .
Date Time
(London Time
zone)
Duration Topic
1-Jun-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® BIOMETRICS & MOBILE APPs
Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect BE® portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect BE® portal .
1-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
1-Jun-22 12:00 London Time
15:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal .
2-Jun-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
2-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
6-Jun-22 11:00 London Time
14:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need .
6-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
An overview of security management and payment initiation functions .
7-Jun-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
7-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
7-Jun-22 12:00 London Time
15:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions .
8-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
8-Jun-22 12:00 London Time
15:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal .
9-Jun-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
9-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
10-Jun-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
10-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
13-Jun-22 11:00 London Time
14:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need .
13-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
14-Jun-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
14-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
14-Jun-22 12:00 London Time
15:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions .
15-Jun-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® BIOMETRICS & MOBILE APPs
Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect BE® portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect BE® portal .
15-Jun-22 12:00 London Time
15:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal .
15-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
16-Jun-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
16-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
17-Jun-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
17-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
20-Jun-22 11:00 London Time
14:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need .
20-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
21-Jun-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
21-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
22-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
22-Jun-22 12:00 London Time
15:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal
23-Jun-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
23-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
24-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
27-Jun-22 11:00 London Time
14:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need .
27-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries .
28-Jun-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
28-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs .
28-Jun-22 12:00 London Time
15:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions .
29-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information. .
29-Jun-22 12:00 London Time
15:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal .
30-Jun-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work .
30-Jun-22 14:00 London Time
17:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage. .
Date Time
(London Time
zone)
Duration Topic
1-Jul-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
1-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries.
4-Jul-22 11:00 London Time
14:00 Dubai time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need.
4-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
An overview of security management and payment initiation functions.
5-Jul-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
5-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
6-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information.
7-Jul-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
7-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
8-Jul-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
8-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries.
11-Jul-22 11:00 London Time
14:00 Dubai time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need.
11-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries.
12-Jul-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
12-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
13-Jul-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® BIOMETRICS & MOBILE APPs
Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect BE® portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect BE® portal.
13-Jul-22 12:00 London Time
15:00 Dubai time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal.
13-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information.
14-Jul-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
14-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
15-Jul-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
15-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries.
18-Jul-22 11:00 London Time
14:00 Dubai time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need.
18-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries.
19-Jul-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
19-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
20-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information.
20-Jul-22 12:00 London Time
15:00 Dubai time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal.
21-Jul-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
21-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
22-Jul-22 09:30am UK 60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
22-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries.
25-Jul-22 11:00 London Time
14:00 Dubai time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need.
25-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries.
26-Jul-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
26-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
26-Jul-22 12:00 London Time
15:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions.
27-Jul-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BIOMETRICS & MOBILE APPs
Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect portal.
27-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information.
27-Jul-22 12:00 London Time
15:00 Dubai time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal.
28-Jul-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
28-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
29-Jul-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
29-Jul-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries.
Date Time
(London Time
zone)
Duration Topic
2-Aug-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
2-Aug-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
3-Aug-22 12:00 London Time
15:00 Dubai time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal.
3-Aug-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information.
4-Aug-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
4-Aug-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
5-Aug-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
5-Aug-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries.
8-Aug-22 11:00 London Time
14:00 Dubai time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need.
8-Aug-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries.
9-Aug-22 12:00 London Time
15:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions.
9-Aug-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
10-Aug-22 12:00 London Time
15:00 Dubai time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal.
10-Aug-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information.
11-Aug-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
11-Aug-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
17-Aug-22 12:00 London Time
15:00 Dubai time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal.
17-Aug-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information.
18-Aug-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
18-Aug-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
19-Aug-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
22-Aug-22 11:00 London Time
14:00 Dubai time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need.
22-Aug-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries.
23-Aug-22 12:00 London Time
15:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions.
23-Aug-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
24-Aug-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BIOMETRICS & MOBILE APPs
Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect portal.
24-Aug-22 12:00 London Time
15:00 Dubai time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal.
24-Aug-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information.
25-Aug-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
25-Aug-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
26-Aug-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
26-Aug-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries.
29-Aug-22 11:00 London Time
14:00 Dubai time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need.
29-Aug-22 14:00 London Time
17:00 Dubai time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries.
30-Aug-22 09:30 London Time
12:30 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work.
30-Aug-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs.
31-Aug-22 12:00 London Time
15:00 Dubai time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter of credits from the CitiDirect BE portal.
31-Aug-22 14:00 London Time
17:00 Dubai time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information.
Date Time
(London Time
zone)
Duration Topic
1-Sep-22 09:30:00 London Time
12:30:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
1-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
2-Sep-22 09:30:00 London Time
12:30:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
2-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-Time
via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries
5-Sep-22 11:00:00 London Time
14:00:00 Dubai Time
60 minutes AFRD - SCHEDULING REPORTS & STATEMENTS
Learn how to receive your reports and statements directly into your inbox at the frequency you need
5-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-Time
via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries
6-Sep-22 09:30:00 London Time
12:30:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
6-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
7-Sep-22 09:30:00 London Time
12:30:00 Dubai Time
60 minutes CitiDirect BE® BIOMETRICS & MOBILE APPs
Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect BE® portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect BE® portal
7-Sep-22 12:00:00 London Time
15:00:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal
7-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information.
8-Sep-22 09:30:00 London Time
12:30:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
8-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
9-Sep-22 09:30:00 London Time
12:30:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
9-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-Time
via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries
12-Sep-22 11:00:00 London Time
14:00:00 Dubai Time
60 minutes AFRD - SCHEDULING REPORTS & STATEMENTS
Learn how to receive your reports and statements directly into your inbox at the frequency you need
12-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-Time
via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries
13-Sep-22 12:00:00 London Time
15:00:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions
13-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
14-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information.
14-Sep-22 12:00:00 London Time
15:00:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal
15-Sep-22 09:30:00 London Time
12:30:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
15-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
19-Sep-22 11:00:00 London Time
14:00:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need
19-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-Time
via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries
20-Sep-22 09:30:00 London Time
12:30:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
20-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
21-Sep-22 09:30:00 London Time
12:30:00 Dubai Time
60 minutes CitiDirect BE® BIOMETRICS & MOBILE APPs
Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect BE® portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect BE® portal
21-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information.
21-Sep-22 12:00:00 London Time
15:00:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal
22-Sep-22 09:30:00 London Time
12:30:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
22-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
23-Sep-22 09:30:00 London Time
12:30:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
23-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-Time
via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries
26-Sep-22 11:00:00 London Time
14:00:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need
26-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-Time
via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries
27-Sep-22 12:00:00 London Time
15:00:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions
27-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
28-Sep-22 12:00:00 London Time
15:00:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal
28-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
An overview of the most frequently used tools to view, download and schedule delivery of account balance and payment information.
29-Sep-22 09:30:00 London Time
12:30:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
29-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
30-Sep-22 09:30:00 London Time
12:30:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
30-Sep-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-Time
via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries
Date Time
(London Time
zone)
Duration Topic
3-Oct-22 11:00:00 London Time
14:00:00 Dubai Time
60 minutes AFRD - SCHEDULING REPORTS & STATEMENTS
Learn how to receive your reports and statements directly into your inbox at the frequency you need
3-Oct-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries
4-Oct-22 09:30:00 London Time
12:30:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
4-Oct-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
5-Oct-22 09:30:00 London Time
12:30:00 Dubai time
60 minutes CitiDirect BE® BIOMETRICS & MOBILE APPs
Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect BE® portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect BE® portal
5-Oct-22 12:00:00 London Time
15:00:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal
5-Oct-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
Learn all the fundamentals on how to create, view and download account balances, statements and payment information including both standard reports and Export Profile Formats (SWIFT/SAP MT940/CAM053/ISO20022).
6-Oct-22 09:30:00 London Time
12:30:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
6-Oct-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
7-Oct-22 09:30:00 London Time
12:30:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
10-Oct-22 11:00:00 London Time
14:00:00 Dubai Time
60 minutes AFRD - SCHEDULING REPORTS & STATEMENTS
Learn how to receive your reports and statements directly into your inbox at the frequency you need
10-Oct-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries
11-Oct-22 12:00:00 London Time
15:00:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions
11-Oct-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
12-Oct-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
Learn all the fundamentals on how to create, view and download account balances, statements and payment information including both standard reports and Export Profile Formats (SWIFT/SAP MT940/CAM053/ISO20022).
12-Oct-22 12:00:00 London Time
15:00:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal
13-Oct-22 09:30:00 London Time
12:30:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
13-Oct-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
14-Oct-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
17-Oct-22 11:00:00 London Time
14:00:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need
17-Oct-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries
18-Oct-22 09:30:00 London Time
12:30:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
18-Oct-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
19-Oct-22 09:30:00 London Time
12:30:00 Dubai time
60 minutes CitiDirect BE® BIOMETRICS & MOBILE APPs
Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect BE® portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect BE® portal
19-Oct-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
Learn all the fundamentals on how to create, view and download account balances, statements and payment information including both standard reports and Export Profile Formats (SWIFT/SAP MT940/CAM053/ISO20022).
19-Oct-22 12:00:00 London Time
15:00:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal
20-Oct-22 09:30:00 London Time
12:30:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
20-Oct-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
21-Oct-22 09:30:00 London Time
12:30:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
24-Oct-22 11:00:00 London Time
14:00:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need
24-Oct-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries
25-Oct-22 12:00:00 London Time
15:00:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions
25-Oct-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
26-Oct-22 12:00:00 London Time
15:00:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal
26-Oct-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
Learn all the fundamentals on how to create, view and download account balances, statements and payment information including both standard reports and Export Profile Formats (SWIFT/SAP MT940/CAM053/ISO20022).
27-Oct-22 09:30:00 London Time
12:30:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
27-Oct-22 14:00:00 London Time
17:00:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
28-Oct-22 09:30:00 London Time
12:30:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
Date Time
(London Time
zone)
Duration Topic
1-Nov-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
1-Nov-22 09:30:00 London Time
13:30:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
2-Nov-22 12:00:00 London Time
16:00:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal
2-Nov-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
Learn all the fundamentals on how to create, view and download account balances, statements and payment information including both standard reports and Export Profile Formats (SWIFT/SAP MT940/CAM053/ISO20022).
3-Nov-22 09:30:00 London Time
13:30:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
3-Nov-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
4-Nov-22 09:30:00 London Time
13:30:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
7-Nov-22 11:00:00 London Time
15:00:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need
7-Nov-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries
8-Nov-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
8-Nov-22 12:00:00 London Time
16:00:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions
9-Nov-22 12:00:00 London Time
16:00:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal
9-Nov-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
Learn all the fundamentals on how to create, view and download account balances, statements and payment information including both standard reports and Export Profile Formats (SWIFT/SAP MT940/CAM053/ISO20022).
10-Nov-22 09:30:00 London Time
13:30:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
10-Nov-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
11-Nov-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
14-Nov-22 11:00:00 London Time
15:00:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need
14-Nov-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries
15-Nov-22 09:30:00 London Time
13:30:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
15-Nov-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
16-Nov-22 09:30:00 London Time
13:30:00 Dubai time
60 minutes CitiDirect BE® BIOMETRICS & MOBILE APPs
Discover how to use the Biometrics on your phone to access both the Citi Mobile App to perform some key CitiDirect tasks (such as authorizing payments and files, initiating payments from templates, running balance inquiries) directly from the smart phone, and your CitiDirect BE® portal from the desktop. Learn also how to use the Mobile Pass to generate the credentials you need to access the CitiDirect BE® portal
16-Nov-22 12:00:00 London Time
16:00:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal
16-Nov-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
Learn all the fundamentals on how to create, view and download account balances, statements and payment information including both standard reports and Export Profile Formats (SWIFT/SAP MT940/CAM053/ISO20022).
17-Nov-22 09:30:00 London Time
13:30:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
17-Nov-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
18-Nov-22 09:30:00 London Time
13:30:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
21-Nov-22 11:00:00 London Time
15:00:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need
21-Nov-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries
22-Nov-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
22-Nov-22 12:00:00 London Time
16:00:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions
23-Nov-22 12:00:00 London Time
16:00:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal
23-Nov-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
Learn all the fundamentals on how to create, view and download account balances, statements and payment information including both standard reports and Export Profile Formats (SWIFT/SAP MT940/CAM053/ISO20022).
24-Nov-22 09:30:00 London Time
13:30:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
24-Nov-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
25-Nov-22 09:30:00 London Time
13:30:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
28-Nov-22 11:00:00 London Time
15:00:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need
28-Nov-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries
29-Nov-22 09:30:00 London Time
13:30:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
29-Nov-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
30-Nov-22 12:00:00 London Time
16:00:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal
30-Nov-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
Learn all the fundamentals on how to create, view and download account balances, statements and payment information including both standard reports and Export Profile Formats (SWIFT/SAP MT940/CAM053/ISO20022).
Date Time
(London Time
zone)
Duration Topic
1-Dec-22 09:30:00 London Time
13:30:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
1-Dec-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
2-Dec-22 09:30:00 London Time
13:30:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
5-Dec-22 11:00:00 London Time
15:00:00 Dubai Time
60 minutes AFRD - SCHEDULING REPORTS & STATEMENTS
Learn how to receive your reports and statements directly into your inbox at the frequency you need
5-Dec-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries
6-Dec-22 12:00:00 London Time
16:00:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions
6-Dec-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
7-Dec-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
Learn all the fundamentals on how to create, view and download account balances, statements and payment information including both standard reports and Export Profile Formats (SWIFT/SAP MT940/CAM053/ISO20022).
7-Dec-22 12:00:00 London Time
16:00:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal
8-Dec-22 09:30:00 London Time
13:30:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
8-Dec-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
9-Dec-22 09:30:00 London Time
13:30:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
12-Dec-22 11:00:00 London Time
15:00:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need
12-Dec-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries
13-Dec-22 09:30:00 London Time
13:30:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
13-Dec-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
14-Dec-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE ® REPORTS AND INQUIRIES
Learn all the fundamentals on how to create, view and download account balances, statements and payment information including both standard reports and Export Profile Formats (SWIFT/SAP MT940/CAM053/ISO20022).
14-Dec-22 12:00:00 London Time
16:00:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal
15-Dec-22 09:30:00 London Time
13:30:00 Dubai time
60 minutes CitiDirect BE® SECURITY MANAGEMENT
Learn how to perform some key tasks such as creation of new users, customization of their entitlements and approval flows for payments, including the relevant access management reports designed to give control of system user, their access, and the oversight enforced on their work
15-Dec-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE® PAYMENTS INITIATION AND AUTHORIZATION
Learn how to access the Payment Modules in the CitiDirect BE® portal to initiate / authorize payments, create payment templates, submit quick payments using the widgets from the homepage.
16-Dec-22 09:30:00 London Time
13:30:00 Dubai time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
19-Dec-22 11:00:00 London Time
15:00:00 Dubai Time
60 minutes CitiDirect BE® AFRD - SCHEDULING REPORTS & STATEMENTS (NEW!)
Learn how to receive your reports and statements directly into your inbox at the frequency you need
19-Dec-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CITI PAYMENT & SERVICE INSIGHTS
Citi Payment Insights provides payment status updates in near real-time via a visual tracker, for multiple payment methods and channels. The solution can be accessed through CitiDirect BE®. Citi Service Insights is a new digital channel through which customers can manage their inquiries
20-Dec-22 12:00:00 London Time
16:00:00 Dubai Time
60 minutes CitiDirect BE® SECURITY MANAGER & PAYMENTS
An overview of security management and payment initiation functions
20-Dec-22 14:00:00 London Time
18:00:00 Dubai Time
60 minutes CitiDirect BE® NEW USER
An overview of the login process, homepage customization and general navigation, including the payment initiation and access the cash account tools for reporting needs
21-Dec-22 12:00:00 London Time
16:00:00 Dubai Time
60 minutes CitiDirect BE® TRADE (NEW!)
Learn how to perform the perform the most common Trade-related functions such as Guarantees or Letter fo credits from the CitiDirect BE portal

   

* Topics are subject to change, please check for updates on a regular basis