Citi's journey in the United Arab Emirates started in 1964 when Citibank, a member of Citigroup, opened its first branch in Dubai followed by Abu Dhabi in 1971. Since then, the bank has come to be known for delivering excellence and consistently introducing the latest banking products and services to UAE market.

In 2006, Citi opened its regional Middle East office at Dubai International Financial Centre (DIFC) following approval by the Dubai Financial Services Authority to operate as an authorized firm.

In 2018, Citi was granted a license by Abu Dhabi Global Market (ADGM) to set up a branch of Citibank NA at ADGM. The new Citi branch provides liquidity management solutions to Citi’s clients looking to establish regional Treasury centres in the UAE.

Citi is a major provider of Consumer credit services, including personal loans. The bank’s branch network in the UAE includes three branches, two smart centers, two Citigold lounges and a network of 41 ATMs.

In the wider Investment banking space, Citi differentiates itself by combining a world-class M&A and Capital Markets practice with a long established regional banking presence. This unique mix of global product and industry expertise, strong local relationships and the most extensive international network, allows Citi to deliver holistic and innovative solutions to clients and meet the increasingly complex strategies of its regional client base in the Middle East in an ever-changing financial landscape.

Throughout this period, Citi rated ahead of the competition across all main categories and was particularly recognized for advising on critical M&A deals, and customizing innovative financial solutions on behalf of clients in the UAE. Some recent accolades include:

  • Euromoney Awards for Excellence:
    • Best Bank for Corporate Social Responsibility in the Middle East Award, 2017
    • Best Investment Bank in the Middle East Award, 2018
    • Best M&A House in the Middle East, 2015
    • Best M&A House in the UAE, 2013
  • International Financing Review’s (IFR):
    • Emerging Markets Bond House of the Year, 2018
  • Global Finance Digital Banks & Innovators Awards, 2018:
    • Best Corporate/Institutional Digital Bank in the UAE
    • Best in Mobile Banking (Corporate/Institutional) in the UAE
    • Most Innovative Digital Bank (Corporate/Institutional) in the UAE
    • Best Bank in Mobile Banking
    • Best Information Security and Fraud Management Bank in UAE

Through Citi Foundation, Citi’s social investment arm, the bank works to promote financial literacy and entrepreneurship programs, which target local talent and aspiring entrepreneurs around the world, including the UAE. In this context, the bank had forged successful partnerships with top academic institutions such as Higher Colleges of Technology, the University of Dubai, Abu Dhabi University, Sharjah Women’s College, Ittihad University and Emirates Institute of Banking and Financial Studies in the past 15 years to help develop local banking talent. Most recently, Citi Foundation has partnered with Education for Employment (EfE), Injaz Al-Arab and Amideast to introduce work readiness and entrepreneurship skills to UAE youth.

Further Information

Visit the Citi UAE website:
Or call our 24 hour CitiPhone Banking line: +971 4 3114 4000

If you are interested in career opportunities at Citi, visit http://careers.citigroup.com/ or http://www.citibank.ae/uae/consumer/info/citibank_careers.htm


For More Information:

General Information

24-hour CitiPhone Banking
Phone: +971 4 3114 4000 or + 971 4 509 9790
E-mail: uaeservice@citi.com
Citibank, N.A.


Oud Metha Tower
P.O. Box 749
Opposite WAFI City,
Sheikh Rashid Road,
United Arab Emirates
Dubai International Financial Centre
Building 2, Floor 3
P.O Box 506560
United Arab Emirates
ADGM Square
Al Sila Tower, 15th floor
PO Box 2947
Abu Dhabi
United Arab Emirates

Media Relations:

Tara Sirinyan
E-mail: tara.sirinyan@citi.com

For more information, please
call our 24 hour CitiPhone Banking line on
+971 4 3114 4000