Since 1994, Citi has been one of the leaders in Kazakhstan’s banking industry, acting as a key partner for international companies and investors, the government of Kazakhstan and the largest enterprises in the country and consistently holding leading positions in terms of the volume of payments by corporate clients and trading on the Kazakhstan Stock Exchange. With its head office in Almaty, Citi also has a branch in Astana.
Country Leadership
Saule Zhakayeva
Citi Country Officer and Banking Head for Kazakhstan
A representative office was opened in Almaty, Kazakhstan
1998
The bank was granted a full commercial banking license in Kazakhstan and expanded its services to corporate clients
2006
Citi expanded its presence in Kazakhstan with a branch in Astana – capital of Kazakhstan, broadening its service spectrum to state-owned corporations and financial institutions
2008
Citi began providing direct custody and clearing services in Kazakhstan. Kazakhstan market was opened as 51st proprietary location within Citi’s unique Custody services network covering more than 62 markets.
2010
Global Finance magazine named Citi the Best Corporate/Institutional Internet Bank in Kazakhstan and Euromoney named Citi the Best Cash Management Bank
2012
Citi joined the Foreign Investors' Council (FIC) chaired by the President of the Republic of Kazakhstan, initially as an observer before becoming a full member in 2016
2019
Citi joined the Management Council of the Astana International Financial Center (AIFC), a permanent collegial body chaired by the President of the Republic of Kazakhstan
2021
Citi awarded the Long-Term Partnership Award by the Government of Kazakhstan. First female and Kazakhstani citizen assumed the role of Citi Country Officer.
2022
Citi Kazakhstan was recognized as the market leader and best service provider by the Euromoney’s Trade Finance and Cash Management Survey
2023
Asiamoney magazine named Citi, for the fifth year in a row, the Best International Bank in Kazakhstan as part of their annual Best Bank Awards
2024
Citi marked its 30th anniversary in Kazakhstan. Euromoney named Citi the Best International Bank in Kazakhstan.
2025
For the second consecutive year, Citi has been recognized as the Best International Bank in Kazakhstan by Euromoney.
Recent Awards and Recognition
Asiamoney Best Bank Awards
Best International Bank in Kazakhstan 2023
Best Bank for CSR in Kazakhstan 2023
Best International Bank in Kazakhstan 2022
Best International Bank in Kazakhstan 2021
Best International Bank in Kazakhstan 2020
Best International Bank in Kazakhstan 2019
Astana International Exchange (AIX)
Best Custodian - 2024
Best Custodian - 2023
Euromoney Awards for Excellence
Best International Bank in Kazakhstan 2025
Best International Bank in Kazakhstan 2024
Euromoney Cash Management Survey
Market Leader and Best Service Provider 2023
Market Leader and Best Service Provider 2022
Market Leader and Best Service Provider 2021
Euromoney Trade Finance Survey
Market Leader and Best Service Provider 2022
Market Leader and Best Service Provider 2021
Global Finance World’s Best Digital Banks Awards
Best Corporate/Institutional Digital Bank in Kazakhstan 2023
Best Corporate/Institutional Digital Bank in Kazakhstan 2021
Best Corporate/Institutional Digital Bank in Kazakhstan 2020