New Zealand

Citi provides our clients with access to a full suite of financial services.

For local corporations and institutions, multinationals, and governmental bodies in New Zealand, we provide comprehensive financial advisory and capital raising services, treasury and trade solutions including funds transfers to over 130 countries and international supply chain financing solutions. Our foreign exchange services cover the majority of geographies and time zones, for trade in over 140 currencies from a global network covering 80 plus countries

For New Zealand's institutional investors, Citi provides access to all primary and secondary equity and debt markets, including equity and credit derivatives, secured financing, money market products and commodities.

Investment and Corporate Banking

From strategic financial services to meeting the ongoing financial needs of corporations, institutions and government bodies, Citi offers the industry's most extensive range of products and services. Our strategic services include advice on acquisitions, mergers, divestitures, capital markets issuance, structured finance and balance sheet restructuring. Our banking services include loan products, cash management, trade finance and securities services. The result is impartial advice and sustained value for clients.

• Mergers & Acquisitions

  Citi globally has more than 1,200 corporate finance staff and 350 M&A specialists on five continents involved in the most significant deals in the marketplace. Through strengths that include effective negotiation, we have been involved in the largest and most complex deals in the marketplace. As a result, Citi is consistently ranked among the top tier of advisors in regional and global markets.

• Capital Markets

  Whether equity or debt capital markets expertise is required, Citi has the experience and balance sheet to achieve the objectives of corporations throughout the world. Globally, Citi is the largest supplier of corporate finance in the world which, when combined with our local trading expertise, provides clients with access to multiple markets and identification of the most suitable financial solutions. We have highly experienced teams in both equity and debt capital markets as well as in the wholesale banking markets and securitisation.

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Services

Services is a key operational partner for clients, helping them grow and become more efficient. From global integrated cash management, working capital and trade finance solutions for corporations, financial institutions and public sector entities to custody, fund administration, middle office, securities lending and Issuer Services to financial institutions, investors and issuers.

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Markets

Markets provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries.

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Citi agrees to observe the Code of Banking Practice. You can view the Code of Banking Practice via the following weblink: The Code of Banking Practice

Current New Zealand Rates

* Interest Rates effective 9th July 2026. Margins may apply.
** Interest Rates effective 11th December 2025. Margins may apply.

Keeping customer information secure is a top priority for all of us at Citibank N.A., New Zealand Branch and Citigroup Global Markets New Zealand Limited (together, "Citi"). In our interactions with you, we will collect personal information.  We hope this notice helps you understand how we handle the personal information that we collect and how individuals can seek access to and correction of the information that we hold about them and, if necessary, make a complaint relating to our handling of personal information.

Citi is subject to the Information Privacy Principles under the Privacy Act 2020 (“Privacy Act”). Citi is also bound by Citi's global privacy policies. Where there are differences between Citi's global privacy policies and the Privacy Act, the stronger protection for the individual applies.

For the purposes of this Privacy Statement, the term "personal information" has the same meaning as in the Privacy Act.

Our policies and practices to protect your personal information:

We protect the personal information we collect by maintaining physical, electronic, and procedural safeguards that meet or exceed applicable law.

We require third parties that process personal information on our behalf to follow appropriate standards of security and confidentiality.

We train people who work for us how to properly handle personal information and we restrict access to what is necessary for specific job functions. 

Categories of personal information we collect and hold:

The nature of the personal information we collect and hold, and where it comes from, will vary according to the circumstances in which we are dealing with you. In many cases, the personal information we collect and hold is limited to information about: 

• persons acting on our customers’ behalf
• our customers’ employees, directors, officers and shareholders; and/or
• family members of the above (only to the extent relevant, for example where required for screening checks) 
   

This information may include: 

• information we collect from you, persons acting on your behalf, or our affiliates, on applications or other documentation or communications, such as your name, residential and business addresses, telephone numbers, email and other electronic addresses and nationality;
• information and data generated in the ordinary course of the continuation of your financial relationship with Citi. For example, information about your transactions and products with us, our affiliates, or third parties, such as account balances, payment history, and details about account activity and product use;
• confidential information, such as passport number, driving license or other government identifiers;
• sensitive information, such as political opinion or membership of political association, religious or philosophical beliefs (to the extent this is required to support Citi’s standard sanctions and political exposed persons screening); health information (to the extent this is required to support the ordinary course of the financial relationship with Citi) and criminal record;
• other details relating to your relationship with us or our affiliates or third parties, including if we deal with you in a capacity other than a customer (for example, information about agreements or other arrangements or transactions you may have with us);
• information from cookies, or other technologies deployed for analysis of visits to websites or the use of any information technology application of Citi; and
• your telephone calls and conversations with a Citi representative may be recorded and monitored for quality, training and verification purposes.

We usually collect your personal information directly from you. However, sometimes we may need to collect personal information about you indirectly from affiliates, our customers or third parties for the purposes described below. The circumstances in which we may need to do this include, for example, where we need information from a third party to assist us to process an application (such as to verify information you have provided or to assess your circumstances) or to assist us to locate or communicate with you. 

Purposes of collecting and use of your information:

We will only collect and use your personal information as is necessary for the purposes of our business. These purposes may include:

• processing a product application or service request;
• managing our products and services or other relationships and arrangements, including processing receipts and payments, and servicing a customer's accounts;
• responding to inquiries about applications, accounts or services;
• understanding the customer's needs and offering products and services (including marketing materials) to meet those needs;
• allowing our affiliates and selected companies to promote their products and services to customers;
• for risk assessment, statistical, trend analysis and planning purposes, including to carry out data processing, statistical, credit, risk and anti-money laundering analyses;
• to monitor and record calls and electronic communications with you, including, as applicable, the retention of call and meeting reports, to support operation of the accounts, services, products and/or other banking services and facilities provided to you by Citi, as well as for record keeping, quality, training, investigation, financial crime monitoring, sanctions screening, and fraud prevention purposes;
• for crime and fraud detection, prevention, monitoring, investigation and prosecution;
• to perform internal management, to operate control and management information systems, and to carry out internal audits or enable the conduct of external audits;
• meeting legal and regulatory requirements. Various New Zealand and international laws may expressly require us to collect and/or disclose personal information, or we may need to do so in order to be able to comply with our obligations under those laws. Such laws include, without limitation, the Anti-Money Laundering and Countering Financing of Terrorism Act 2009, the Terrorism Suppression Act 2002 and the Personal Property Securities Act 1999;
• to comply with any obligations, requirements, policies, procedures, measures or arrangements for sharing data and information within Citigroup and any other use of data and information in accordance with any Citigroup-wide programmes for compliance with sanctions or prevention or detection of money laundering, terrorist financing or other unlawful activities; and
• enforcing our rights, including taking legal proceedings.

If you choose not to provide your personal information to us, we may not be able to provide you (or a customer) with access to our products and services.

We will not disclose any of the personal information that we collect to affiliates or third parties for any purpose other than the purposes listed above without the authorisation of the individual concerned.
 

Disclosure of your information:

In common with many organisations, we keep our costs down by obtaining some routine services from other Citi entities and external service providers, some of whom may be located outside New Zealand, and personal information may be provided to them on a confidential basis for this purpose. We may also need to disclose personal information to other Citi entities, to third parties for the purposes listed above, and as otherwise permitted by the Privacy Act.

Third parties to whom we disclose personal information may include:

• our related Citi companies in New Zealand and overseas;
• administrative service providers, such as mailing houses, printers and call centre operators;
• legal, settlement and valuation service providers;
• data processing and market research service providers;
• regulatory bodies and government agencies in New Zealand and overseas;
• financial and other professional advisors;
• participants in financial and payment systems, for example other banks, credit providers, clearing entities and credit card associations;
• brokers and other distributors; and
• organisations wishing to acquire an interest in any part of our business from time to time.
   

Citi is a global financial organization that operates in and provides services and products to clients through, and with the support from, its branches, affiliates and subsidiaries located in multiple jurisdictions. In some cases, we may need to disclose your Personal Information to Citi affiliates, related companies or contractors in other jurisdictions. The countries in which these recipients may be located will vary from time to time, but may include Australia, Costa Rica, Hong Kong, India, Malaysia, New Zealand, the Philippines, Poland, Singapore, United Kingdom, United States and other countries where Citi has a presence or uses contractors. For a list of locations in which Citi has a presence, please click here. Such information and data may also be processed, kept, transferred or disclosed in accordance with the local practices and laws, rules and regulations (including any regulatory requests, governmental acts and orders) in such country/jurisdiction.  In all cases, by providing your Personal Information to Citi or using our services, you consent to the disclosure of your Personal Information to other jurisdictions. Where practicable, Citi will take reasonable steps to ensure that overseas recipients use and disclose such Personal Information in a manner consistent with this Notice. 
 

Access:

Under the Privacy Act, individuals have the right to access information that an organisation holds about them. Requests for access to personal information held by us can be made in a letter or by telephone to our Privacy Officer (details below).

We will need to validate the identity of anyone making an access request, to ensure that we do not provide personal information to anyone who does not have the right to that information.
Where a person establishes that the personal information we hold about them is not accurate, complete or up-to-date, or is misleading, we will correct our records as necessary.

Depending on the nature and complexity of any such request, we may charge an administration fee for providing access to personal information. 
 

Notification:

If, despite our efforts, we become aware of a data breach that we consider constitutes a notifiable privacy breach under the Privacy Act, we will notify the Office of the Privacy Commissioner and any affected individuals. 

Complaints and Disputes:

If you have reason to believe that any Citi affiliate or department has breached this Privacy Statement, we urge you to raise this with our Privacy Officer.

We will investigate all complaints and respond as soon as is reasonable in the circumstances. If we find a complaint justified, we will resolve it. If necessary, we will change policies and procedures to maintain our high standards of performance, service and customer care.
 

Updates to this Privacy Statement:

We may need to update this Privacy Statement in future to reflect changes to applicable law or changes to our business practices.  The updated Privacy Statement will take effect from the date posted our website. By continuing to use, or request information on our products and services, you will be deemed to agree to our updated Privacy Statement. 

Contact Us:

If you wish to find out more information, or raise any specific or general concerns about Citi and its Privacy Statement, the contact details are as follows:

Mail

Citi Privacy Officer,
23 Customs Street East
P.O. Box 3420
Auckland 1140
New Zealand

E-mail

NZ.Privacy@citi.com