The Industrial E-Commerce Revolution

The Industrials sector is undergoing a significant e-commerce revolution, with online payments projected to account for 56% of US B2B revenue by 2025 and global B2B payments reaching $124 trillion by 2028. This shift is driven by customer demand for digital experiences, the opportunity to access new markets through D2C models, and a generational preference for digital payment methods. For corporate treasurers, embracing online payments offers benefits like strong reconciliation capabilities, faster fund settlement, and the adoption of lower-cost collection methods. Citi Services is a leading provider, offering end-to-end digital payment solutions specifically designed for Industrials clients. These solutions include a global digital platform, various payment acceptance options, seamless API integration, and advanced automated reconciliation and reporting.

Key Highlights:

• Growing Digital Adoption: Industrials companies are rapidly embracing online payments and digital sales channels, driven by evolving customer expectations for digital experiences and the significant potential to enhance revenue and market share.
• Operational Efficiency and Financial Benefits: Moving to online payment methods offers substantial advantages, including stronger reconciliation capabilities through robust reporting, faster settlement of funds to reduce Days Sales Outstanding (DSO), and the introduction of lower-cost collection methods.
• Citi's Comprehensive Solutions: Citi provides end-to-end digital payment solutions, such as its Spring by Citi® platform, specifically designed for Industrials clients. These solutions support diverse e-commerce use cases, emerging payment methods like QR Codes and Pay by Bank, and critical functionalities like automated reconciliation, real-time liquidity, and API integration for seamless connectivity with Treasury Management Systems and ERP platforms.