Citi AI Enters 80 Markets and Counting
HIGHLIGHTS
- Citi is expanding its proprietary AI tools to Israel, Mexico, Philippines and Switzerland. The tools now reach 80 countries and jurisdictions and more than 175,000 colleagues.
- This expansion is part of Citi’s commitment to an AI-first culture, leveraging technology to automate tasks, unlock real-time insights and deliver more personalized and innovative solutions for clients globally.
- Citi’s AI tools are continuously evolving thanks to user feedback, with every update making them sharper, faster and more intuitive to empower colleagues and help them work smarter.
We’re accelerating our momentum with the global expansion of Citi's proprietary AI tools — now live in Israel, Mexico, Philippines and Switzerland. With this milestone, Citi AI is powering work in 80 countries and jurisdictions and reaching more than 175,000 colleagues around the world. This follows our recent expansion of Citi AI to our colleagues in Brazil, Japan, the Middle East and South Africa.
With our global reach and the power of these AI tools, we are enhancing productivity. But this is about more than scale. It’s a revolution in how we work and deliver for clients. With Citi Stylus, Citi Assist, and Citi Squad, we’re:
- Automating routine tasks so colleagues can focus on higher-value work.
- Unlocking real-time insights through document intelligence and contextual search.
- Streamlining workflows with integrated digital tools.
Our colleagues’ feedback continues to help drive this journey. With every update, such as internet search functions, Citi AI tools are becoming sharper, faster and more intuitive.
This milestone marks another step in building a responsible AI-first culture at Citi, where technology empowers every aspect of our bank to deliver more personalized solutions for our clients and to help colleagues work smarter.