<p>Jane Fraser is the Chief Executive Officer of Citi, the world's most global bank, which serves millions of consumers, businesses and institutions across nearly 160 countries and jurisdictions. She is the first female CEO in the firm&rsquo;s history.</p>
<p>Since becoming CEO in March 2021, Jane has launched a multi-year strategy to increase Citi&rsquo;s profitability and better position the firm for the speed and complexities of the digital age. This effort includes the transformation of Citi&rsquo;s risk and controls environment by modernizing infrastructure, striving for operational excellence and investing in Citi&rsquo;s culture. Jane is committed to making Citi the preeminent banking partner for institutions with cross-border needs, a global leader in wealth management and a valued personal bank in its home market of the U.S.</p>
<p>During her 19-year career at Citi, Jane has held leadership roles across Citi&rsquo;s consumer and institutional businesses. Before becoming CEO, she was President of Citi and CEO of the Global Consumer Bank, responsible for all of Citi&rsquo;s consumer businesses in 19 markets. She also spearheaded the firm&rsquo;s efforts to navigate the COVID-19 pandemic, which she carried into her position as CEO.</p>
<p>Jane joined Citi in 2004 in the Corporate and Investment Banking division. Jane served as Citi&rsquo;s Global Head of Strategy and Mergers &amp; Acquisitions from 2007 to 2009, as the CEO of Citi's Global Private Bank from 2009 to 2013, as the CEO of Citi Mortgage from 2013 to 2014, as the CEO of the U.S. Consumer and Commercial Bank and Global Mortgages from 2014 to 2015 and as the CEO of Citigroup Latin America from 2015 to 2019.</p>
<p>Before joining Citi, Jane was a Partner at McKinsey &amp; Company. She started her career at Goldman Sachs in the Mergers &amp; Acquisitions department in London and then worked for Asesores Burs&aacute;tiles in Madrid.</p>
<p>Jane serves on the Board of Directors of the Business Roundtable and the Council on Foreign Relations. She is Vice Chair of the Partnership for New York City as well as the Financial Services Forum and a member of the Monetary Authority of Singapore&rsquo;s International Advisory Panel, Harvard Business School&rsquo;s Board of Dean&rsquo;s Advisors, the Stanford Global Advisory Board, the Economic Club of New York and President Biden&rsquo;s Export Council. Jane has an M.B.A. from Harvard Business School and an M.A. in economics from Cambridge University. She is married with two children.</p>

Chief Executive Officer, Citi

English

Jane Fraser - main

<p>Mark Mason was named Chief Financial Officer of Citi in February 2019. He is responsible for the financial management of the company and also spearheads Citi&rsquo;s Expense Management and Citi Ventures initiatives. He is a member of Citi&rsquo;s Executive Management Team.</p>
<p>Prior to being named Citi CFO, Mark served as CFO of Citi&rsquo;s Institutional Clients Group and was the executive responsible for Citi&rsquo;s Comprehensive Capital Analysis and Review (CCAR) submission process.</p>
<p>Mark joined Citi in 2001 and has held several senior operational, strategic, and financial executive positions, including CEO of Citi Private Bank, CEO of Citi Holdings and CFO and Head of Strategy and M&amp;A for Citi&rsquo;s Global Wealth Management Division.</p>
<p>Prior to his tenure at Citi, Mark was Director of Strategy and Business Development with Lucent Technologies. He also spent several years as Strategy Consultant with Marakon Associates, working with a number of Fortune 100 companies to develop strategies to maximize shareholder value. Mark also has investment banking experience with Goldman Sachs &amp; Co.</p>
<p>Mark serves as a Trustee of Howard University, where he received a B.B.A. in finance and graduated with honors. He also holds an M.B.A. from Harvard Business School. He is a former Director of Primerica, Inc. (NYSEL PRI)</p>
<p>Mark resides in New Jersey with his wife and two children.</p>

Chief Financial Officer

Mark Mason

<div class="citigroup-h2">Many communities of color lack access to traditional banking services that are the foundation of financial stability and thriving communities. Economic security is also hampered by insufficient access to credit, which makes it hard to qualify for affordable mortgages and small business loans.</div>
<p>&nbsp;</p>
<h2>What Citi will do:</h2>
<ul>
<li>Provide Minority Depository Institutions (MDIs) with up to $50 million in growth capital to strengthen their ability to serve racially diverse households and entrepreneurs.</li>
<li>Generate revenue for MDIs by inviting them into up to $50 million in loan participation opportunities between the Citi Community Capital division in the Institutional Clients Group and its clients to finance affordable multi-family rental housing.</li>
<li>Provide pro-bono technical assistance and training to MDIs &ndash; through a collaboration with Deloitte and others &ndash; to help MDIs navigate the changing economy, improve operational efficiencies and support talent development.</li>
<li>Partner with community organizations serving racially diverse households through Citi&rsquo;s U.S. Consumer Bank to expand access to the Citi&reg; Access Account Package, which includes low-cost checking and savings products and new digital financial education.</li>
<li>Alleviate one of the biggest barriers to banking by expanding the Citi ATM Community Network program that removes out-of-network fees at Citibank ATMs for customers of participating minority-owned banks and community development credit unions. Since 2016, Citi&rsquo;s U.S. Consumer Bank has removed these fees for 440,000 customers and 28 institutions.</li>
<li>Put 1 million youth on the path to higher education by expanding the Citi Start Saving&reg; platform &ndash; which initially was developed to power the City and County of San Francisco&rsquo;s children&rsquo;s savings program.</li>
</ul>

Expanding Banking and Access to Credit in Communities of Color

<h2>Black-owned businesses have long faced obstacles in obtaining loans. They are the most likely to apply for bank financing, but get turned down at twice the rate as white business owners. This financing gap is especially pronounced in the start-up world, where studies show that Black entrepreneurs receive only 3% of venture capital funding.</h2>
<h2>&nbsp;</h2>
<h2>What Citi will do:</h2>
<ul>
<li>Allocate an additional $50 million to the Citi Impact Fund exclusively to support businesses owned by Black entrepreneurs. Citi kicked off the fund in January with $150 million in capital for businesses that are developing solutions to social and environmental challenges.</li>
<li>Increase Citi business procurement spend with certified diverse suppliers from $700 million to $1 billion annually, including $250 million with Black-owned firms.</li>
<li>Launch a new program called Citi Start CreditSM, which will work with Community Development Financial Institutions (CDFIs) to help underserved entrepreneurs increase their credit scores and access more affordable credit.</li>
</ul>

Investing in Black Entrepreneurship

<h2>Homeownership is a key way to build wealth and equity, and safe, affordable housing is an important platform for financial stability. However, Black homeownership is at its lowest level since the 1960s. In addition, rental housing in many urban areas across the country is scarce and too expensive. Compounding this crisis is the near-absence of minority-owned real estate developers in the affordable housing industry.</h2>
<h2>&nbsp;</h2>
<h2>What Citi will do:</h2>
<ul>
<li>Expand the U.S. Consumer Bank&rsquo;s community lending team and its network of correspondent lenders to increase access to Citi&rsquo;s mortgage products and services among minority borrowers in low- and moderate-income neighborhoods.</li>
<li>Provide $200 million of equity and preferential financing through Citi Community Capital to affordable and workforce housing projects by minority developers who either are the sole equity owners or are in a joint venture with meaningful equity participation. Some of this funding also will be invested in minority developers to build their capacity and allow them to compete for larger affordable housing projects.</li>
</ul>

Investing in Affordable Housing and Promoting the Growth of Black Homeownership

<h2>Advancing racial equity requires a more intentional focus on the challenges faced by communities of color and a commitment to becoming an anti-racist institution. Citi is taking a hard look at its own policies and practices to actively identify potential bias to help level the playing field for communities of color.</h2>
<h2>&nbsp;</h2>
<h2>What Citi will do:</h2>
<ul>
<li>Strengthen due diligence processes for project-related financing to address environmental justice and social impacts on communities of color.</li>
<li>Develop standards for inclusive software design that eliminate bias and help deliver equitable outcomes to the communities Citi serves.</li>
<li>Expand Citi&rsquo;s capital market activities with minority-owned broker dealers, assisting with their business and franchise development.</li>
<li>Work with marketing, communications and legal partners to establish guidelines that increase representation of people of color on Citi accounts and within their leadership teams.</li>
<li>Establish a council of senior leaders from across the company to develop additional product innovations, assess performance gaps and hold businesses accountable for Action for Racial Equity commitments.</li>
</ul>

Strengthening Citi's Policies and Practices to Become an Anti-Racist Institution

Action for Racial Equity

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<div style="max-width: 873px;">
<h1 style=" line-height: 60px;">Our action towards advancing racial equity and economic progress</h1>
<p style="font-size: 28px; line-height: 36px;">We are combining the talent and capabilities of our institution to help close the racial wealth gap and increase economic mobility in the U.S.</p>
</div>

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It’s not enough to see racism, we have to root it out. It’s not enough to declare support for equity, we have to lead.

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Learn more about what Citi is doing to advance racial equity.

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WATCH & LISTEN

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Racism continues to be at the root of so much pain and ugliness in our society – from the streets of Minneapolis to the disparities inflicted by COVID-19. As long as that’s true, America’s twin ideals of freedom and equality will remain out of reach.

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Citi, the leading global bank, serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. Learn more today.

action for racial equity

Our action towards advancing racial equity and economic progress

It’s not enough to see racism, we have to root it out. It’s not enough to declare support for equity, we have to lead.

our approach

How a Black Entrepreneur Funded Her Community-Minded Business.

How a Mother-Daughter Duo Launched a Hair-Care Business.

Strengthening Black Communities Through Partnership.

For the love of Black entrepreneurship.

Affordable Housing

Mark Mason on Washington Post Lives "Race in America"

Racism continues to be at the root of so much pain and ugliness in our society – from the streets of Minneapolis to the disparities inflicted by COVID-19. As long as that’s true, America’s twin ideals of freedom and equality will remain out of reach.

Diversity at Citi

Diversity Beyond Citi