Money20/20 is one of the most influential gatherings of the money ecosystem where powerful conversations and connections happen.
Our Citi delegation is on-the-ground and will be joining discussions with other industry experts on a range of topics, from payments evolution to the digital asset revolution and the future of finance.
Please join us at one of our sessions!
Learn how Citi helps empower clients in today’s always-on economy here.

AI assistants are evolving into autonomous agents that make financial decisions without human input. This raises critical questions about control and accountability in our economic systems.
This panel examines agentic AI development and its impact on financial services. We explore current use cases, adoption trends, and which players stand to gain or lose power. Will BigTechs and FinTechs dominate while traditional banks struggle to adapt?
The discussion focuses on what makes agentic AI fundamentally different from previous technologies. When AI acts independently, who bears responsibility for its actions? How do we balance automation benefits against the need for transparency and oversight?
Industry experts debate the crucial questions facing our financial future: Who builds these autonomous systems? Who regulates them? And most importantly, who ultimately controls financial power when machines make the decisions?
Join us for an urgent conversation about the shifting balance of power in an AI-driven economy.
LOCATION: Emergent State, Money Hall

Agentic AI promises to be a revolutionary force in financial services, capable of automating complex decisions, personalizing client interactions at scale, and driving unprecedented operational efficiencies. A critical, yet often underestimated, success factor for Agentic AI at scale is the need for a sophisticated, agile, and robust cloud infrastructure. This talk argues that Agentic AI's transformative power can only be fully realized when developed, tested, and scaled upon a cloud foundation designed for its unique demands. Without this synergy, even the most brilliant AI initiatives risk being slow, ineffective, or unsafe for widespread adoption in large, regulated organizations.
LOCATION: Exchange Stage, Venetian Ballroom, Level 2


Part 1: 15:10-15:30
Keynote by Citi's Global Head of Banking as a Service
Part 2: 15:35-16:10
Panel discussion chaired by Citi's Head of eCommerce Solutions and Digital Assets who will be joined by Coinbase, Payoneer & Visa.
In today’s rapidly evolving financial environment, success hinges on an institution’s ability to accelerate innovation, scale their operating model, and deliver cutting-edge solutions that drive business growth. Join payments leaders as they unpack what’s next in payments – where reimagined architecture, smarter design, co-creation, deeper integrations, and trusted infrastructures come together to create stronger, deeper client relationships in an evolving environment.
LOCATION: MoneyPot Stage (Sponsored by Citi)