Contact us
The Office of Homeownership
Preservation
Phone: 1-866-915-9417
Fax: 1-480-753-7832
Email:
Hours of operation:
Mon–Thurs: 6am–6pm PST
Fri: 6am–3pm PST
Watch our informational video "Facing Foreclosure" to see how Citi is working with outreach programs across the nation to help stem the tide of foreclosure and keep people in their homes.
Citi's Office of Homeownership Preservation is committed to helping keep people in their homes. We believe your home is where you should feel secure. That's why we're working hard to help our customers who are facing hardships. Our efforts have already helped hundreds of thousands of people maintain their mortgages and stay in their homes.
We know early intervention is very important, so please reach out today to your financial institution or to a HUD approved counseling agency. To learn more about protecting yourself, visit our page Tips on Avoiding Scams.
Help is waiting! Come meet with Citi's Office of Homeownership Preservation team to learn more about the options available to help YOU keep your home. To register for the upcoming event on Thursday, June 18 in St. Louis, Mo., email , or click here for more information.
Are you at risk?
Millions of Americans face the risk of foreclosure every year. Find out what factors to look for and what you can do to preserve your home.
Advice and steps to take
Unsure what to do next? Get help moving in the right direction.
Upcoming Events
We are here to help! If you are a Citi borrower struggling to keep your home, we'd like to invite you to a face-to-face meeting with our team of loss mitigation experts. Our upcoming borrower outreach events are listed below.
- Saturday, June 27: Los Angeles, CA
- Thursday, July 9: Union County, NJ
- Thursday, July 16: Sacramento, CA
- Saturday, July 18: Miami, FL
- Friday to Saturday, July 24 to July 25: Las Vegas, NV
- Friday to Saturday, July 31 to August 1: Phoenix, AZ
Email for event details and to R.S.V.P.