Citi Canada is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act (AODA).
Our Multi-Year Accessibility Plan outlines the actions that Citi Canada will put or has put in place to improve opportunities for people with disabilities.
If you have any feedback on our accessibility initiatives, please contact us.
In order to meet our obligations under the AODA, it is important that candidates are advised that accommodation is available at several times throughout the recruitment process: on all job postings, when invited for an interview, on the Citi Canada Employment Application Form and during new employee on-boarding. See below for some of the statements:
Job Descriptions/ Postings
Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply.
Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process in accordance with law. Please inform us prior to your interview date if you require any accommodation throughout this process.
Website accessibility refers to the inclusive practice of removing barriers so that people with disabilities and diverse abilities are able to interact online with equal access to information and functionality. Our website is compliant with the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0, Level A requirements. We are actively working towards providing a website that is fully accessible and confirms to the WCAG 2.0, Level AA requirements by January 1, 2021.
ACCESSIBLE FORMATS AND COMMUNICATION SUPPORTS
Citi Canada is committed to providing information and communications in an accessible manner to people with disabilities at a cost that is no more than the regular cost charged to other persons. An accessible format or communication is a method of presenting information in a specific format in order to remove potential barriers to accessing and understanding information. Citi Canada understands that people with disabilities may require methods other than standard print to access information and are committed to providing accessible information and communication supports to our customers. Some methods that Citi Canada offers include audio format (BrowseAloud described in further detail below), large text, and Braille. For more information on accessible formats or to request an accessible format document, please contact us.
What is BrowseAloud?
BrowseAloud is a program that reads out the words on a website, highlighting the words as they are being read aloud. BrowseAloud is a tool for people who may find it difficult to read text online or for those who may have literacy problems and/or learning disabilities such as dyslexia. BrowseAloud allows you to "listen" to the contents of the web page you are viewing.
Once you have BrowseAloud installed on your computer, all you need to do is hover your cursor over a selection of text. BrowseAloud will highlight the words and read them out loud.
How do I install BrowseAloud?
You can download BrowseAloud from the BrowseAloud website.
Follow the instructions on the download page to install BrowseAloud on your computer.
Where can I get more information or help?
Information and instructions for using BrowseAloud is available on the BrowseAloud web site: