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Hong Kong

An international partnership spanning more than 100 years

We’re committed to helping Hong Kong prosper as its success continues to play an essential part in our history

2016

1902

1906

Became the first American bank to establish a branch in Hong Kong.

1906
1902

1906

1962

Established a century-long relationship with Hong Kong-based Li & Fung, the world's largest supplier of clothes and toys to retailers.

1962
1906

1962

1982

Entered the consumer banking business in Hong Kong.

1982
1962

1982

1986

Launched CitiGold Priority Banking, the city's first priority banking service, which set a new standard for the consumer banking industry in Hong Kong.

1986
1982

1986

1992

Launched Hong Kong's first touch-screen ATMs.

1992
1986

1992

1998

Citibank Plaza, Citi Hong Kong's new headquarters, was the largest real estate development ever undertaken by an American corporation in Hong Kong.

1998
1992

1998

2001

Introduced the city's first Internet banking service.

2001
1998

2001

2005

Enhanced CitiGold Priority Banking with a wealth management offering and became the city's first retail affluent financial management service provider.

2005
2001

2005

2006

The Citi Foundation and Po Leung Kuk, with support from the Education Bureau of the Hong Kong SAR Government, launched "Agent Penny and Will Power", a financial education program that benefited around 150,000 students.

2006
2005

2006

2006

Launched Instant Credit Card Issuance service to provide immediate access to merchant discounts, a first in Hong Kong.

2006
2006

2006

2007

Launched Global Community Day, an annual volunteer event that has seen more than 17,000 Citi colleagues, alumni, clients, family and friends contribute over 69,000 hours of service in Hong Kong since 2012.

2007
2006

2007

2008

Became title sponsor of the Triple Crown, and rolled out the Hong Kong Citi Gold Cup in 2009. The sponsorship offers first-class client hospitality opportunities and an avenue to give back to the community.

2008
2007

2008

2008

Rolled out the Octopus Citibank Credit Card, the first contactless payment tool for fast and convenient small-value payments at over 50,000 point-of-purchase locations in Hong Kong.

2008
2008

2008

2009

Citi launched the Hope Development Accounts program, a first of its kind in Hong Kong to help low-income families build personal, social and financial assets, and enhance self-sustainability.

2009
2008

2009

2010

Selected by the Government of Hong Kong Special Administrative Region to administer a Purchasing Card Program, which was the largest purchasing card deal ever awarded by a public sector client to Citi in Asia Pacific.

2010
2009

2010

2010

Launched Citi Mobile, Hong Kong's first multi-platform mobile application.

2010
2010

2010

2011

Opened our flagship branch in Mong Kok, which features Citi's Smart Banking design concept including the largest outdoor LED panel for banks.

2011
2010

2011

2013

Became the title sponsor of the Soccer Sevens Tournament organized by the Hong Kong Football Club featuring up-and-coming soccer stars from world-renowned teams in fast-paced, 20-minute matches.

2013
2011

2013

2013

Partnered with the National University of Singapore (NUS) Business School to launch a Transaction Banking course for undergraduates. Faculty of the 13-week course include NUS teachers and bankers from Citi Transaction Services.

2013
2013

2013

2014

Reopened the newly remodeled Wheelock Branch, another Hong Kong flagship branch which showcased Citi's Smart Banking concept with an eye-catching façade.

2014
2013

2014

2016

Designated by the Hong Kong Monetary Authority as one of six banks to become Primary Liquidity Provider for the offshore Renminbi market in Hong Kong.

2016
2014

2016

2016

Opened Citi Tower at One Bay East, a brand new 23-story premium office building at Kowloon East which serves as one of two main office locations for colleagues in the city.

2016
2016

2016

1902

First bank in Hong Kong to introduce Voice Biometrics Authentication, a convenient and safer future-ready technology to help authenticate our customers' identities.

1902

Proud Member of the Hong Kong Community

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Our Reach Across Hong Kong

4,500+

Citi employees

700+

Citi Alumni Network Members and Quarter Century Club Members

1 million+

consumer and business accounts

25+

Citibank retail branches

Supporting Hong Kong’s growth and development

US$22 billion+

in loans and advances to consumers
and the business community

295

Citi Hong Kong clients in the Fortune Global 500

Our commitment to the Hong Kong community

US$1.36 million+

supporting charitable organizations in 2016 by Citi and the Citi Foundation

Citi’s Volunteer Program 2015 (including staff, family, friends and alumni)

  • Number of volunteer activities: 70+
  • Number of volunteers: 3,300+
  • Number of hours contributed: 27,000+

Empowering Women in Hong Kong

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In 2008 Citi partnered with the Tung Wah Group of Hospitals (TWGHs) to launch the Hope Development Accounts (HDA). The program provided mentorship and training for personal, financial, and career development skills to help enhance the self-sustainability and quality of life of low-income women. HAD's successful model was recognized by the HK Council of Social Service (HKCSS) with the Outstanding Partnership Project Award, and the Excellence in Family Financial Planning Educational Award by the Institute of Financial Planners of Hong Kong.

  • 100%participants developed a savings habit
  • 70%found employment
  • 28%received less Comprehensive Social Security Assistance (CSSA)
  • 58%started their own businesses

A Transformational Breakthrough in China Market Access

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When the Shanghai-Hong Kong Stock Connect launched in November 2014, it highlighted differences between both markets that presented challenges to investors. Citi met these challenges head-on by pioneering the Model C and the unique SPSA+ solution, an approach that went beyond the Enhanced Pre-trade Checking Model, eliminating the need for pre-delivery of stocks and allowing investors to use multiple brokers and transact under true DVP to eliminate counterparty risk.

Citi is recognized as the go-to bank for providing industrial strength, client-oriented, sustainable and leading solutions for investors to access the new opportunities in Stock Connect.

How Citi Clients Define Progress

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For individuals, it may mean:

  • A mortgage that allows a family to lay down roots
  • Personalized advice that makes planning for a first child easier

For institutions, it may mean:

  • Local insight to break into new markets in differentiating ways
  • Deep expertise around the world to help manage complexity and emerging challenges

For communities, it may mean:

  • Collaboration with local leaders and community organizations to enable progress on local policy priorities
  • A global foundation that supports economic progress for individuals and communities

A True Global Reach

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Our work stretches across the world to reach individuals, institutions and communities and empower them with solutions that only Citi's global set of capabilities can provide.

Citi's Global Consumer Bank serves 100 million clients in 19 countries, with a strategic focus on cities and segments in which the bank's unique global network, brand and capabilities provide a competitive advantage. We serve clients through industry-leading products and services, next-generation retail formats and world-class digital channels to deliver a simple, secure and seamless experience.

Citi's Institutional Clients Group builds enduring relationships with clients by providing a full suite of strategic advisory and financing products to multinational and local corporations, financial and public sector institutions, governments, privately held businesses and many of the world's most successful and influential individuals and families in more than 160 countries and jurisdictions.

Looking Ahead

We look forward to continuing our partnership with the people and institutions of Hong Kong to enable progress and to create ever-greater opportunities within the city and the region.