This is the third report in our series, Smart Thinking on AI in Healthcare. Administration accounts for roughly a quarter of all health spending and also contributes significantly to clinician burnout. AI-driven automation could save perhaps 25-30% of admin costs, benefitting staff, improving the patient experiences, and saving time and money. Faster information flows between the various parts of the healthcare system are likely to mean they will become more integrated, focusing more and more on the benefits for the consumer, who should be at the heart of everything. A number of companies – large and small -- are debuting products that offer ambient administration, in which a smart speaker listens to conversations between patients and clinicians, and drafts clinical notes. We’re optimistic that as these systems improve, doctors should be able to spend more time helping their patients, and less time on paperwork.
Read the report here.
