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Why Having the Largest Proprietary Custody Network Matters

The Future of Custody  •  Article  •  September 03, 2025
 Contributor 
 

Sonat Bayatli
Global Head of Custody Network Management
Investor Services, Citi

 
   

At the core of custody is access, trust, and reliability. That is, ensuring clients can use their cash, capital and securities exactly when they need to. For Citi, delivering this access with accuracy, speed, and confidence is fundamental, wherever our clients operate in the world. 

With a proprietary network spanning 63 markets, Citi covers 99.9% of the global market cap. But scale is only the starting point. What matters most is how this network works for our clients, as a strong network not only delivers seamless access to markets around the world, but also provides the oversight, consistency and resilience that clients depend on to operate with confidence. 

Custody without borders 

Citi’s global reach gives clients the flexibility to choose between buying direct custody (for individual markets) or access to global custody through a global hub. While both options provide market access, the real differentiation is the scale, reach and management of this network. With the infrastructure, regulatory frameworks, and servicing models already in place, this consolidates risk, standardizes processes and streamlines operations so clients can scale, adapt, and act with confidence, both locally and globally. 

What truly sets Citi apart is the strength of our proprietary network. As we own and manage our network, we are able to control standards, oversight, and operational processes directly. This reduces dependency risk and ensures greater consistency in service quality, cut-off times, and efficiency across all markets. In periods of market stress or volatility, direct control translates into faster response times and higher resilience, supported by stronger risk management and local expertise. 

The key to delivering this ecosystem is our network management team. This dedicated team ensures data, information, and communications flow seamlessly across markets, delivering a consistent experience for clients everywhere.

By combining global scale with market-specific capability, Citi makes it possible for clients to navigate complex market entry requirements, manage cross-border flows, and benefit from opportunities beyond their home markets. This ability to custody without borders is a critical differentiator in an environment where speed to market, compliance readiness, and operational resilience can define success.

Turning information into actionable intelligence 

The value of a global network lies in how it transforms knowledge into a competitive advantage. Citi’s combination of global reach and local knowledge enables clients to make better decisions, execute more efficiently, and respond faster to market change. 

As markets continue to move fast and commercial volatility grows, having a trusted global source of actionable market intelligence is paramount.  With over 3,000+ experts on the ground in more than 60 markets, Citi transforms insights from local markets into actionable intelligence that empowers clients to make smarter decisions. 

Championing a client-focused future in all our markets 

Access and expertise help clients operate effectively today, but we are equally focused on preparing them for tomorrow. Citi’s international presence gives us a voice with regulators, policymakers, and industry bodies, allowing us to advocate for client priorities, whether that’s simplifying processes, removing inefficiencies, or promoting greater market alignment.

From adapting to T+1 settlement cycles or helping define standards in emerging areas like digital assets, we act as a trusted partner for clients anticipating or adapting to change. Network Management also supports by delivering the insight, market intelligence, and operational consistency that underpins confident decision-making across jurisdictions. 

Citi’s network is more than just infrastructure. It’s a living, responsive ecosystem designed to help clients navigate today’s complexities and prepare for what’s next. With over 200 years of experience and a presence in nearly every market that matters, Citi continues to support clients with the insights, tools, and expertise they need to succeed, regardless of where they are.

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