For Immediate Release Citigroup Inc. (NYSE: C)

Citi Launches Biometric Authentication for Institutional Clients in Latin America

July 30, 2019


Citi's institutional clients across selected markets in the region can now use fingerprint or facial recognition to access Citi's institutional banking platform on mobile

Latin America – Citi's institutional clients can now use fingerprint or facial recognition to securely access CitiDirect BE® Mobile in Bahamas, Barbados, Brazil, Colombia and Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Haiti, Honduras, Jamaica, Nicaragua, Paraguay, Peru, Puerto Rico, Trinidad and Tobago and Uruguay. CitiDirect BE Mobile is an award-winning digital banking platform for institutions on mobile and tablet devices that empowers quick and convenient access to cash management and trade services.

First piloted in the region in 2018, CitiDirect BE® Mobile offers clients a fast, simple and secure banking experience. Through the app, a client can authorize payments, view balances and cash positions, and manage users. The app and biometric authentication capability is being introduced in additional markets throughout the region.

Designed in partnership with clients, the biometric solution enables authentication in mere seconds and serves as an additional alternative for secure access to accounts. Prior to the new solution, clients would use MobilePASS—an app-based digital token—or physical tokens to first generate dynamic passcodes before accessing their accounts.

"We continue to digitize our business to offer solutions that provide value to institutional clients to remain efficient and competitive," said Steve Donovan, Latin America Head of Treasury and Trade Solutions. "CitiDirect BE® Mobile, coupled with biometric authentication capability, now enables clients to manage their institutional banking needs anytime and anywhere," said Driss Temsamani, Latin America Head of Digital Channels and Data, Treasury and Trade Solutions.

Institutional clients are increasingly embracing mobile. Over the past two years, more than US$46 billion of payments processed by Citi's Treasury & Trade Solutions business in the region were approved using mobile devices.

CitiDirect BE® is available in 95 countries worldwide, across 26 languages and over 135 currencies. The platform provides a single point of access for institutional clients to Citi's full range of global cash, trade, liquidity and investment services.

In early 2019, the platform was ranked first in Greenwich Associates' Digital Benchmarking study for the 13th consecutive year.

Note: Further insights on mobile banking adoption by institutions are available in a Citi whitepaper titled, "Time to Go Mobile: Institutions Must Embrace Banking 'Anytime, Anywhere' to Remain Competitive." See the paper.

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

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CitiDirect BE®
CitiDirect BE® and CitiConnect® are a part of Citi's Treasury and Trade Solutions' award winning digital banking product suite. CitiDirect BE® is Citi's institutional digital banking platform available online, as well as on mobile and tablet devices. CitiDirect BE® also offers biometrics, world class security and controls, as well as machine learning.

Citi's Treasury and Trade Solutions
Citi Treasury and Trade Solutions (TTS) enables our clients' success by providing an integrated suite of innovative and tailored cash management and trade services to multinational corporations, financial institutions and public sector organizations across the globe. Based on the foundation of the industry's largest proprietary network with banking licenses in over 90 countries and globally integrated technology platforms, TTS continues to lead the way in offering the industry's most comprehensive range of digitally enabled treasury, trade and liquidity management solutions.

Media Contact:
Alexandra Ravinet, 305-420-4292,

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