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For Immediate Release Citigroup Inc. (NYSE: C)

Citi Opens State-of-the-Art Operations Site in Sioux Falls

September 05, 2019


$72 million facility reflects Citi's investment in future of Sioux Falls

Site's LEED Gold designation marks Citi's commitment to sustainability

Sioux Falls, South Dakota – Citi today officially marked the opening of its new, state-of-the-art operations site in Sioux Falls, extending a nearly four-decade-long commitment to South Dakota. Citi CEO Michael Corbat was joined at the ribbon cutting ceremony by South Dakota Lieutenant Governor Larry Rhoden, U.S. Senators John Thune and Mike Rounds, Sioux Falls Mayor Paul TenHaken, and U.S. Representative Dusty Johnson along with Citi colleagues, local business leaders and members of the community.

"Citi's $72 million investment in our new state of the art facility affirms our commitment to Sioux Falls and South Dakota," said Citi CEO Michael Corbat. "We are very proud of the role that Citi has played as a catalyst of growth in this city and we look forward to our continued partnership with the city and state."

South Dakota Lieutenant Governor Larry Rhoden commented: "Today, both South Dakota and Sioux Falls are recognized as leaders in the banking industry. Citi's success here motivated other banks to locate their operations in South Dakota. These additional institutions that have followed have only helped stimulate our state's financial sector—providing quality, high-paying jobs to our fellow South Dakotans, not only in Sioux Falls, but around the state. We appreciate the sustainable partnership Citi has built here in South Dakota and look forward to working with them well into the future."

Since 1981, when Citi opened a credit card operations center in Sioux Falls, the breadth of work has diversified, expanding to 22 business functions, including credit operations, technology, finance, treasury and transactions and customer service.

"For years, Citi has been a critical partner in the economic success of Sioux Falls and this new facility starts a new chapter in our relationship," said Sioux Falls Mayor Paul TenHaken. "We are honored that they continue to invest in our great city."

The new building features open concept working spaces to foster greater collaboration—a design Citi is using with its new buildings around the world. Additionally, the site has been certified with a LEED gold designation from the U.S. Green Building Council, a testament to Citi's commitment to sustainability.

The modern four-story facility occupies 150,000 square feet on 19 acres in the southwest corridor of Sioux Falls. Employees began moving in this summer.

"Employee response to the new location has been fantastic," said Craig Hansen, Citi Sioux Falls Site President. "The abundance of natural light and panoramic views throughout the building, coupled with collaborative work spaces, new amenities and cutting edge technology makes it a great place to come to work."

Citi has played an integral role in the Sioux Falls community, impacting a large number of nonprofit partners through Citi Foundation grants, investments, training, volunteerism and service.

  • In 2018, Citi made over $1.5 million in charitable contributions to a number of nonprofit partners in Sioux Falls and South Dakota, including the Sioux Empire Housing Partnership which helps families in South Dakota fulfill the dream of home ownership.
  • As part of Citi's Pathways to Progress initiative, the Citi Foundation has invested in local organizations expanding the skills of over 4,000 young people in Sioux Falls and South Dakota, helping them build networks and connect to the working world.
  • For more than a decade, Citi has partnered with the rural development organization Dakota Resources which serves low-to-moderate-income communities across the state.
  • In 2018, Citi colleagues donated nearly 18,000 hours of volunteer service to a wide range of community causes in Sioux Falls.

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

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