Citi Australia welcomes Hannah Oakhill as Head of Retail Bank and Wealth Management

Sydney – Hannah Oakhill has joined Citi Australia as its new Head of Retail Banking and Wealth Management, as the business enters a pivotal stage in its transition to NAB.

Oakhill joins the business from BT where she led Distribution and Customer Experience for BT's direct wealth business. She has more than 20 years' experience in financial services, including roles at Westpac and Macquarie, and has broad knowledge across banking, mortgages, wealth management, life insurance and credit cards.

Commenting on the appointment, CEO of Citi Australia's Consumer Bank, Alan Machet, said he was confident Hannah was the right person to join Citi's consumer leadership team at this critical time.

"I am thrilled to welcome Hannah to our business, where she will lead our retail bank and wealth functions as we enter a crucial stage in our transition to NAB," Mr Machet said. "I worked with Hannah during my time at Macquarie and Westpac and know her to be a people-first leader who focuses on delivery and strives for business outperformance.

"Hannah's appointment signals the commitment both Citi and NAB have to our successful transition and continued business growth, and Hannah will play a key role in our success as we navigate our new business operating environment."

Oakhill joins the business at a time of strong growth, particularly in mortgages, which has seen record performance of almost 15%, or 2 x APRA system growth, the second strongest of all Australian lenders¹.

Commenting on joining Citi Australia, Oakhill said: "I am delighted to be joining such a strong performing business, which is underpinned by a widely-held customer-first approach.

"I am looking forward to working with NAB on the transition of the Citi retail banking and wealth management businesses and will be heavily focused on the customer migration strategy and supporting the team as they move across into NAB."

Prior to Oakhill's appointment, Richard Wilde was the Acting Head of Citi Australia's Retail Bank and Wealth Management function. He has returned to his role as Head of Digital, Delivery and Client Experience, where his 30 years' experience with Citi will be vital as the business prepares to join NAB in the coming months.