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Optimizing Payments: How Orchestration Enhances Efficiency and Growth

Article  •  January 14, 2026
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KEY HIGHLIGHTS

  • Payment orchestration is a strategic framework that connects disparate payment systems enabling businesses to adapt to a complex and fragmented global payments landscape
  • It transforms payments from an operational necessity into a strategic tool that boosts authorization rates, reduces operational friction and unlocks new global revenue opportunities
  • The future of payments involves leveraging AI-powered orchestration and integrated partners like Citi to create a unified ecosystem that automates reconciliation and optimizes the entire transaction lifecycle
     

Payment orchestration provides a crucial software layer that helps e-commerce businesses navigate the growing complexity of the global payments landscape. By intelligently routing transactions across various payment service providers, orchestration platforms enhance operational efficiency, improve resilience against payment failures, and optimize costs. This strategic approach allows merchants to boost sales by increasing payment authorization rates and offering locally preferred payment methods, which is vital for global expansion. As businesses decide whether to build their own solution or partner with a third-party provider, specialized solutions like Spring by Citi offer an end-to-end payment acceptance platform that increases transparency and automates reconciliation, ultimately helping companies reduce costs and drive long-term growth.

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