Institutional Business

We are a trusted partner, supporting innovation and growth globally for corporate clients through Citi's network in 98 markets.

The goal of Citi's Institutional Clients Group (ICG) is to be the best banking partner for our clients by offering a full spectrum of wholesale banking products and services in all of the markets in which we operate. To be the best in our clients' eyes, we have to offer a superior value proposition, deliver differentiated client experiences and maintain a reputation for excellence and integrity that spans everything we do.

Through our unmatched, worldwide proprietary network with a physical presence in 98 markets, Citi is uniquely positioned to take advantage of evolving global trends and provide large, multinational corporations, public sector entities, ultra high-net-worth households and investment managers with a full suite of integrated products and services.

A trusted advisor and lender to our institutional clients, supporting innovation and growth for corporations, Citi provides cash management and trade solutions to 90 percent of Global Fortune 500 companies to help them conduct daily operations, to hire, to grow and to succeed. In the public sector, Citi helps build sustainable infrastructure, housing, transportation, schools and other vital public works for the future. With trading floors in approximately 80 markets, clearing and custody networks in 63 markets and connections with 400 clearing systems, Citi maintains one of the largest global financial infrastructures and facilitates approximately $4 trillion of flows daily on average. This is what enables Citi to serve its core clients with distinction.

Using a disciplined approach that has allowed us to deliver industry-leading efficiency and returns while investing in our talent, we have created a culture that is committed to enabling growth and progress through responsible finance.

BANKING, CAPITAL MARKETS AND ADVISORY

Citi's Banking, Capital Markets and Advisory division provides comprehensive relationship coverage and a full suite of products and services in an effort to be the best possible financial partner to its institutional clients.

Citi's Banking, Capital Markets and Advisory

Citi leverages the breadth of its unmatched global network to meet clients' debt capital raising needs and to provide merger and acquisition and equity-related strategic financing solutions. From inaugural issuances and exchanges to cross-border transactions and first-of-their-kind landmark structures, our track record of successfully executing transactions in both buoyant and challenging market conditions is a testament to Citi's unwavering commitment to provide the highest quality service to clients. By serving these companies, we help them grow, creating jobs and economic value at home and in communities worldwide.

In 2018, Citi executed several landmark transactions for clients. Citi acted as financial advisor to Dell Technologies in connection with the exchange of Dell Technologies Class V tracking stock and as listing advisor to Dell in connection with the listing of the company's Class C common stock on the NYSE and provided committed financing in connection with this $14 billion transaction. Citi also served as joint lead financial advisor and corporate broker to NEX Group plc on its $5.4 billion merger with CME Group, bringing together a unique combination of cash and futures products and related OTC services. Citi served as financial advisor to Time Warner on AT&T's $85 billion acquisition of Time Warner in a stock and cash transaction. Citi was joint financial advisor to Ant Financial on its $14 billion Series C private placement, the largest single raise ever by a private company. Citi acted as joint global coordinator on Naspers sale of $10.6 billion of shares in Tencent Holdings, the largest global accelerated equity offering to date. Citi also served as active joint bookrunner on Nestlé Holdings Inc.'s $8 billion six-tranche bond offering, its first U.S. dollar private placement.

COMMERCIAL BANKING

Citi Commercial Banking provides global banking capabilities and services to mid-sized, trade-oriented companies within Citi's footprint. As many of these clients expand internationally, Citi is in a unique position to support their growth by providing access to Citi's full range of wholesale banking solutions.

In 2018, Citi Commercial Bank experienced sustained revenue and profit growth while continuing to implement several digital solutions to transform the client experience.

MARKETS AND SECURITIES SERVICES

Citi's Markets and Securities Services business provides world-class financial products and services as diverse as the needs of the thousands of corporations, institutions, governments and investors that Citi serves.

Markets and Securities Services

Citi works to enrich the relationships, products and technology that define its market-making presence. The global breadth, product depth and strength of Citi's sales and trading, distribution and research capabilities span a broad range of asset classes, currencies, sectors and products, including equities, futures, FX, emerging markets, rates, credit, commodities, securitization, municipals, prime brokerage and research, providing customized solutions that support the diverse investment and transaction strategies of investors and intermediaries worldwide.

Our online portal, Citi VelocitySM, gives unprecedented access to capital markets intelligence and execution. Clients in 130 countries count on CitiVelocity.com to help them make their trading and investment decisions. Through our web, mobile and trading applications, clients can find proprietary data and analytics, Citi research and market commentary; fast, seamless and stable execution for FX and rates trades; and a suite of sophisticated, post-trade analysis tools. Citi Velocity uses cutting-edge technology to give clients comprehensive, customizable access to our global reach and local expertise.

At a click, clients can execute trades, download research, read desk commentary, see live markets, monitor breaking news, watch videos from Citi trading floors around the world and even personalize their pages. In 2018, Citi Velocity added a data API to give clients unparalleled access to Citi's extensive proprietary data and content library.

In order to ensure that Markets and Securities Services is completely fluent in technology, directly implementing solutions and becoming more conversant, and allowing for more efficient engagement with technology partners, Citi rolled out a pilot training that offered fundamental and advanced Python and data science skills. Both sessions were oversubscribed, with a long wait list of Markets employees from varying businesses and levels. In 2019, the goal is to provide resourcing for those who have completed the initial training and are interested in expanding their skill sets, as well as offer additional learning opportunities.

Citi also has retained its ranking as the World's Largest Fixed Income Dealer, according to Greenwich Associates' annual benchmarking study, which marks the fourth year running that Citi has secured the top spot. In addition to the distinction of being overall leader, Citi ranked #1 in sales quality, trading quality and e-trading, according to the study.

CITI PRIVATE BANK

Citi Private Bank is dedicated to helping the world's wealthiest individuals and families protect and grow their wealth. Our unique business model enables us to focus on fewer, larger and more sophisticated clients, who have an average net worth above $100 million.

Private Banking

Clients enjoy a highly customized experience, with access to a comprehensive range of products and services spanning investments, banking, lending, custody, wealth planning, real estate, art, aircraft finance and lending, and more.

In everything we do, we emphasize personalized advice, competitive pricing and efficient execution. As part of ICG, the Private Bank is able to connect clients' businesses to banking, capital markets and advisory services, as well as to Citi's other institutional resources.

Because our clients are increasingly global in their presence and in their financial needs, our unrivaled Global Client Service enables them to have dedicated local bankers in as many regions of the world as they require. They are, therefore, able to enjoy seamless, cross-border service from a worldwide team working together as one.

Our offering is continuously evolving in order to address and anticipate our clients' changing needs. Included among our latest innovations is Investing with Purpose, our philosophy and methodology for sustainable and impact investing, reflecting clients' desire to align their investments and personal values.

Serving more than 1,400 Family Office clients around the world, we have extensive experience with the challenges that families and their Family Office executives regularly face. We address their needs by combining the personalized service of a private bank with sophisticated cross-border strategies that are typically reserved for major institutions.

We are committed to helping our clients preserve their wealth for themselves, for the family and for future generations. As well as working with their other advisors to create appropriate structures and strategies, we help prepare their heirs for their future responsibilities as wealth owners and leaders of the family business.

TREASURY AND TRADE SOLUTIONS

Citi’s Treasury and Trade Solutions (TTS) business provides integrated cash management, working capital and trade finance solutions to multinational corporations, financial institutions and public sector organizations around the globe.

Treasury and Trade Solutions

TTS delivers innovative and tailored solutions to clients using digitally enabled platforms, tools and analytics. Its integrated set of solutions include payments and receivables, liquidity management and investment services, commercial card programs, and trade services and finance.

Citi has the industry’s largest proprietary network with banking licenses in 98 countries. Across this network, TTS is focused on giving clients the best possible service and experience in order to add value and differentiate itself. In 2019, Euromoney named Citi the “World’s Best Bank for Transaction Services” in its annual Awards for Excellence.

TTS continues to transform itself to be the financial platform for global commerce. Digital technology is driving change across the industry and Citi is adapting by migrating our capabilities to a digital platform. In 2019, digital onboarding went live in 25 countries—covering 58 percent of our global volumes.

TTS takes pride in its collaboration with clients to find new solutions and improve the client experience. Citi Innovation Labs, which in 2019 celebrated its 10th anniversary, are central to this. In 2019 TTS held more than 200 workshops and 2,500 advisory sessions with clients in the labs.

CitiConnect®, our API connectivity platform, reached a new milestone with more than 157 million API calls processed by clients in 2019, compared to 18 million in 2018, representing a growth rate of 750 percent.

Core to our drive to digital is implementing a strategy where we combine our proprietary solutions and partner with fintech companies like HighRadius or Cachematrix, and key industry players like PayPal, making new services available on our global network.

In 2019, TTS launched many innovative new services for our clients, including:

  • Citi®’s Payment Outlier Detection: a solution available in 90 countries using advanced analytics, Artificial Intelligence and Machine Learning to help proactively identify outlier payments.
  • Cross-Currency Sweeps: a liquidity management solution that aggregates foreign currency balances into a currency and account of choice.
  • Citi Supplier Finance now with WorldLink® Payment Services: now clients can manage the dual work streams of supplier financing and foreign currency conversions at the same time.
  • Citi® Global Collect: a collaboration between the TTS and Foreign Exchange (FX) businesses creating a new cross-border platform to help clients manage collecting cross-border business-to-business payments, by digitizing the transaction process and embedding FX capabilities.

To find out how TTS can help your business, please visit our site.