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Good Things Happen Season 3Podcast21 Sep 2023

Good Things Happen E6: Unlocking the Potential of Neurodivergent Talent

Season 3

In this insightful episode, we delve into the realm of neurodiversity featuring Darren Jarvis, Chief Administrative Officer, Markets, Banking and Services, Citi and James Cusack, CEO of Autistica. Both guests take us through their personal journeys, shedding light on the hurdles they've encountered and the victories they've achieved. They underscore the significance of open dialogues, empathy, and establishing nurturing environments that unlock the potential of individuals with diverse neurological profiles.


We explore alternative perspectives on cognitive diversity and discuss how embracing different ways of thinking fuels creativity and innovation within organizations.  Both guests share valuable insights into the work they’re doing to increase awareness, understanding, and support for neurodivergent individuals in the workplace and beyond.


During our conversation, we delve into the importance of terminology, the transformative power of acceptance, and the positive effects of embracing neurodiversity. Darren and James also provide practical strategies for organizations to promote inclusion, implement reasonable adjustments, and leverage the unique strengths of neurodiverse individuals.


Join us as we navigate the realm of neurodiversity, exploring its role in catalyzing change, nurturing innovation, and shaping a more inclusive society. Whether you're an individual seeking self-understanding or an organization aiming to harness cognitive diversity, this episode offers valuable insights and actionable steps toward a more inclusive future.



Citibank N.A. (“Citi”), and Autistica. are not affiliated and are independent companies, though Autistica has a relationship with Citi through Citi’s internal awareness program.  The speakers’ views are their own and may not necessarily reflect the views of Citi or any of its affiliates.


All opinions are subject to change without notice. Neither the information provided, nor any opinion expressed constitutes a solicitation for the purchase or sale of any security. The expressions of opinion are not intended to be a forecast of future events or a guarantee of future results.

James Cusack became chief executive of Autistica, the UK's leading autism research charity, in 2020 having joined as director of science in 2015. He is the first openly autistic chief executive of a major UK charity.  
James is passionate about creating breakthroughs that enable autistic people to thrive. He believes strongly in building breakthroughs through listening to autistic people and their families, thinking carefully about change and how it happens, and undertaking work which is truly innovative and high quality. 
As director of science, James established early death in autism as a national priority, developed the UK’s first network for autism research, led a sector-wide exercise on the community’s priorities for autism research, and developed a health checks programme that, if effective, will be offered to every adult in the UK. 
Since becoming chief executive, James has established Autistica's visionary and ambitious 2030 Goals, which have raised the charity's long-term aspirations for fundraising, as well as building a deep respect for research among critical policy- and decision-makers across government, the civil service and the NHS.  
As well as having experience in clinical, educational, and social care settings, before joining Autistica, James had a successful career in autism research at the University of Aberdeen.  
Proudly Aberdonian, James now lives in Leighton Buzzard with his wife, 2 daughters, and dog, Molly. He enjoys running, football, and making and eating pizza (with varying success).


Darren Jarvis is the Chief Administrative Officer for Markets, Banking and Services at Citi. Previously he was the Chief Administrative Officer for Institutional Clients Group (ICG), Citi based in London. Reporting to Paco Ybarra, CEO of Citi’s Institutional Client Group. Darren’s role is to work with product heads, their respective control leads and the firm’s second line and Internal Audit partners, to further strengthen Citi’s focus on the control framework. Darren leads a number of cross product control projects and represents the Citi control initiatives.
Prior to this Darren was  the Head of ICG Operational Risk and Control at Citi, in this role Darren worked with ICG product heads, their respective control leads and the firm’s second line and Internal Audit partners, to further strengthen Citi’s focus on the control framework across ICG. In addition, Darren leads a number of cross-ICG control projects and represents the ICG on cross-Citi control initiatives.
Previously, Darren was the Global Head of Business Controls and Supervision for the Markets Business at Citigroup. In this role, Darren had responsibility for the co-ordination of the First line of Defence controls across all business operations and locations within the Markets business.
Prior to taking up this role Darren was the Chief Auditor for the Institutional Client Group within the Internal Audit Department at Citi.
Before joining Citi Darren had over 20 years of experience as a senior internal auditor in the capital markets sector, working at Goldman Sachs, JP Morgan and Morgan Stanley.



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