citi isupplier portal and electronic invoicing
Citi iSupplier Portal
Current Citi suppliers can access self-service capabilities and real-time collaboration through the Citi iSupplier Portal. Registration is required to take advantage of the portal's benefits, which include:
- Visibility into purchase orders, invoices, and payment statuses
- Shorter end-to-end processing cycle times
The portal is also an ideal option for suppliers with a lower volume of invoices to submit them directly into Citi’s Procure to Pay (P2P) system, ensuring timelier receipt and processing.
Key Benefits for Current Citi Suppliers
- Gain instant visibility into the status of your purchase orders, invoices, and payments.
- Securely manage your business transactions through a convenient self-service interface.
- Enhance communication and collaboration with Citi teams.
- Access the portal easily through any standard web browser at no cost.
- If you have any questions, please contact your Citi business representative.
| To Register | Contact the Electronic invoice management team: p2p.eim@citi.com. Vendors must contact EIM directly to request iSupplier Portal (ISP) access. EIM will provide the onboarding forms after evaluating whether the vendor meets the requirements and is a suitable candidate for ISP onboarding. |
|---|---|
| FAQs | |
| Training |
Invoicing & Payments
As part of our digital transformation, we are moving to a paper-free, digitized supply chain. We require suppliers to issue invoices electronically using one of our digital options. For countries where regulations require a paper invoice, a hard copy must be submitted in addition to the electronic version.
Specific payment processing procedures may vary by country. Please contact the Service Desk to determine which options are available for your organization.
Invoicing Options
Direct Electronic Invoicing
This is our preferred method for suppliers with a high volume of invoices (500 or more annually), as it reduces payment cycle times and improves accuracy.
- Requirements: Suppliers must create an electronic file in a compatible format (cXML version 1.2.009 or a Citi custom Flat File).
- Get Started: To begin the implementation process, email p2p.eim@citi.com. A Citi technology expert will guide you through development and testing.
Citi iSupplier Portal
For suppliers with lower invoice volumes, the Citi iSupplier Portal allows you to submit invoices directly into our system. See the section above for more details.
Payment Methods
Electronic Funds Transfer (EFT)
Our preferred payment method is Electronic Funds Transfer (EFT).
Virtual Card Accounts (VCA) Program (U.S. Only)
In partnership with Citi Commercial Cards, we offer the Virtual Card Accounts (VCA) payment program in the United States. This allows suppliers to receive payments via a virtual credit card instead of traditional methods. Suppliers who enroll in the VCA program receive priority payment processing.
Advantages of the VCA program include:
- Receive accelerated payment based on program terms
- Improve cash flow and working capital
- Simplify reconciliation with detailed transaction data
- Gain greater control over accounts receivable
- No new point-of-sale equipment is required
- Strengthen your relationship with Citi
To learn more or check your eligibility, email us at Citi@info14.citi.com or call 1-877-345-6923.
For Support
For Citi iSupplier Portal technical support including password reset:
| iSupplier Support Email | p2p.eim@citi.com |
|---|