My Account
Citi Policy and Standards
Citi works to create mutually beneficial supplier relationships that contribute to shareholder value by delivering cost-competitive, superior products and services in a manner consistent with Citi's values. Citi sets high standards of performance for itself and the products and services we offer. We expect the same from our suppliers.
Suppliers must adhere to all applicable laws and conduct their operations in accordance with Citi Policies outlined for suppliers. Suppliers must have policies and procedures designed to ensure compliance with all of the obligations identified here, including but not limited to appropriate non-discrimination and non-retaliation policies. Suppliers must also make reasonable efforts to monitor and ensure their supply chain is compliant with Citi's requirements.
We have released Citi Requirements for Suppliers version 6.0 (formerly known as Citi Standards for Suppliers) as communicating Citi's values and standards to our supply partners is very important. Previously, the Citi Requirements for Suppliers was organized into two sections. Please note this year’s update is only one document. Supplier applicability is included in designated topics and the applicability table, any sections not identified by an applicability statement pertains to all suppliers.
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Citi Requirements for Suppliers facilitates supplier compliance with contractual requirements and other key Citi policy obligations. It is critical for your company, and any subcontractors, to comply with the requirements. If you have any questions, please contact your Citi business representative.
This section contains the Country Addendums of certain countries (each a “Country Addendum” and collectively “Country Addenda”) which may be in scope and apply to Suppliers who provide products and/or services to Citi vide various contracts signed with Citi. These Country Addenda set forth the applicable country laws, regulations, policies, or additional or modified terms and conditions that apply to Supplier and/or its Affiliates (i) when providing the products and/or services directly or indirectly to, or for the benefit of, Citi or any Citi Affiliate located in such country (ii) or when accessing any Customer Data or Customer Personal Information from such country. The requirements of the Country Addenda are derived from several local country laws such as regulations related to outsourcing, data privacy, bank secrecy, cloud computing, cyber security etc. Notwithstanding anything to the contrary, in the event of a conflict, the requirements of the Country Addenda supersede the terms of the applicable contracts and the Citi Requirements for Suppliers.
If you have any questions, please contact your Citi business representative.
Legal and Regulatory Requirements - Asia Pacific
(LCA Master Version 15.0- Date: 21 May 2026)
| Schedule | Country | Version | Effective Date | |
|---|---|---|---|---|
| A | AUSTRALIA | 11 | 16 March 2026 | |
| B | BANGLADESH | 4 | 14 July 2024 Revalidated: 13 February 2025 | |
| C | CHINA | 15 | 18 March 2026 | |
| D | HONG KONG | 7 | 21 March 2025 | |
| E | INDIA | 13 | 6 February 2026 | |
| F | INDONESIA | 10 | 24 March 2026 | |
| G | JAPAN | 6 | 20 February 2023 Revalidated: 19 June 2024 | |
| H | KOREA | 6 | 11 February 2026 | |
| I | MACAU | 3 | 25 February 2020 Revalidated: 12 July 2024 | |
| J | MALAYSIA | 13 | 3 March 2026 | |
| K | NEW ZEALAND | 7 | 21 May 2026 | |
| L | PHILIPPINES | 8 | 15 August 2023 Revalidated: 13 January 2026 | |
| M | SINGAPORE | 15 | 26 January 2026 | |
| N | SRI LANKA | 8 | 11 March 2026 | |
| O | TAIWAN | 13 | 4 March 2026 | |
| P | THAILAND | 9 | 2 February 2026 | |
| Q | VIETNAM | 17 | 8 May 2026 | |
Citi and the global private sector have a tremendous opportunity to address global ethical, social and environmental challenges through our core business operations. Citi's commitment to the global community is part of our heritage and is reflected in our annual Environmental, Social, Governance (ESG) report, which we encourage you to access on our website: https://www.citigroup.com/citi/about/esg/.
Citi recognizes the importance of integrating ethical, social and environmental factors into our global procurement practices. Our goal is to drive excellence in these areas throughout our own institution and to positively influence supplier institutions as well.
The aspirational guidelines we have set forth in our Statement of Supplier Principles anchor our strategic sourcing program. We are pleased to share these principles with our suppliers.
We encourage you to communicate and achieve these standards throughout your own company and your extended supply chain, particularly those suppliers engaged in providing goods and services for Citi. If you have any questions, please contact your Citi business representative. Thank you in advance for your time and attention.
Supplier Principles
Citi and the global private sector have a tremendous opportunity to address global ethical, social and environmental challenges through our core business operations.
Citi and the global private sector have a tremendous opportunity to address global ethical, social and environmental challenges through our core business operations.
Citi understands that as one of the largest financial services institutions in the world, we should lead by example. Citi aims to advance human dignity, reduce waste, improve efficiency and reduce our carbon footprint, and we encourage these same best practices among our diverse base of suppliers. Citi recognizes the importance of integrating ethical, social and environmental factors into our global procurement practices. Our goal is to drive excellence in these areas throughout our own institution and to positively influence our supplier institutions.
We recognize that sustainable business practices are not static but continually evolve. Our goal is to construct a flexible and sustainable supply chain initiative that will be continually enhanced with new knowledge and expanded levels of excellence.
Our sustainable supply chain initiative is anchored by the aspirational guidelines we have set forth in this Statement of Supplier Principles. We support adoption by our Suppliers of goods and services of their own codes or statements of best practices that include the following principles and core elements: Ethical Business Practices, Human Rights in the Workplace, Environmental Sustainability, Management Systems, and Implementation. We offer these principles with the knowledge that many of our suppliers have been pioneers in establishing robust supply chain standards and best practices. We acknowledge and thank these Suppliers for their leadership and example in establishing guidance and best practices.
As Citi has always required, our Suppliers must comply with all applicable laws, regulations and standards in the countries in which they operate. We recognize that the standards set forth in this document may differ from local laws and customs, and we expect suppliers to respect these standards within the context of the laws and cultural norms of their particular geography. This Statement of Supplier Principles is designed to complement similar internal standards that our suppliers may have implemented already or may be working towards. We pledge to work with our Suppliers towards these shared goals and encourage our Suppliers to continually improve their operations as is practicable under each Supplier’s unique circumstances.
Ethical Business Practices
Citi aspires to the highest standards of ethical conduct. We expect our Suppliers to aspire to these same standards in their business practices and daily interactions and to develop management training and implementation programs to assure that all employees and agents understand and adhere to these standards.
Business Integrity
The highest standards of integrity should be upheld in all business interactions. Any and all forms of fraud, bribery, corruption, extortion and embezzlement are unacceptable.Transparency
Information regarding business activities and performance should be informative and disclosed in accordance with applicable regulations and prevailing industry practices.Community Engagement
Community engagement is encouraged to help foster shared understanding and social and economic development.
Human Rights in the Workplace
Citi supports the protection and preservation of human rights around the world and is guided by fundamental principles of human rights, such as those in the United Nations Universal Declaration of Human Rights and the International Labour Organisation (ILO) Core Conventions regarding child labor, forced labor, freedom of association, the right to organize and bargain collectively, equal pay and non-discrimination in the workforce. Our support for these principles is reflected in our policies and actions towards our employees, suppliers, clients and the countries where we do business.
Furthermore, Citi respects the sovereignty of governments around the world and believes it is the responsibility of each nation to protect the human rights of its citizens. We realize, however, that the laws of some countries where we do business differ from some global standards of human rights. In such circumstances, we expect our Suppliers to comply with local law and at the same time to strive to adhere to Citi’s standards.
Citi strives to support human rights through our supply chain by encouraging actions that are consistent with and further the objectives of the Citi Statement on Human Rights, and by using Suppliers whose corporate values are consistent with ours. We consider relationships with our Suppliers to be an opportunity to share best practices and believe in a continual process of learning, improving, and evolving these processes with respect to human rights. These best practices specifically consider:
Freely Chosen Employment
Workers should not be forced, bonded, indentured, or subjected to involuntary prison labor.Child Labor Avoidance
Child labor should not be employed. The term “child” refers to any person under the age of 15 (or 14 where the law of the country permits), or under the age for completing compulsory education, or under the minimum age for employment in the country, whichever is greatest.Working Hours
Work weeks should not exceed the maximum set by local law.Respect in the Workplace
Employees should be treated with respect and dignity and work in an environment that is free from unlawful discrimination and harassment.Wages and Benefits
Compensation should comply with all applicable wage laws, including those relating to minimum wages, overtime hours and legally mandated benefits. Employees should be able to earn fair wages, as determined by applicable local law.Health and Safety
Suppliers should provide adequate and safe working conditions and comply with applicable health and safety policies and laws.
Environmental Sustainability
As reflected in our commitment to the environment, Citi recognizes that environmental sustainability is integral to good business practices and production of world-class products. Citi also recognizes that climate change is a major economic, social and environmental challenge globally. Citi has committed achieving net zero greenhouse gas emissions in our own operations by 2030, and we are working with our clients to achieve net zero emissions associated with our financing activities by 2050. Citi has over two decades of experience assessing and managing environmental- and social-related risks and opportunities and is committed to building upon our progress made to date. We encourage our Suppliers to join us in similar sustainability efforts, including through the following:
An Environmental Policy
We encourage all Suppliers to have an effective environmental policy and to endeavor to achieve this policy using the best available techniques; to implement this policy at all levels throughout the company; and to include a commitment to continual improvement in environmental performance, energy efficiency, and waste reduction.Track Emissions
We encourage all Suppliers to track and report their emissions using the available methodologies and tools within their industry. Through this process we hope that Suppliers will seek to manage and reduce their emissions to help reduce GHG and align to a 1.5 degree pathway.Life Cycle Analysis/Implementation
We encourage our Suppliers to look to improve operational practices to increase efficiency and increase innovation in products and services that offer environmental and social benefits. Suppliers utilizing life cycle analysis to minimize a service or product’s environmental impact during its entire life cycle should demonstrate the use of recycled material, energy consumption during service delivery, manufacturing and use, material identification, disassembly, choice of material, etc.- Pollution Prevention and RecyclingWe encourage Suppliers to reduce or eliminate waste, including water and energy, at the source, or with practices such as modifying production, maintenance and facility processes, materials substitution, conservation, recycling and re-using materials. We encourage our suppliers to monitor water and solid waste generated from operations, industrial processes, and sanitation facilities. Waste should be controlled and treated as required prior to discharge or disposal and recycled to the best ability.
Conservation and Resource Utilization Reductions
We encourage Suppliers to implement conservation and resource utilization reduction programs to conserve resources and eliminate wastes of all types.Hazardous Materials Safety Chemical and Other Materials Posing a Hazard
If supplier processes involve the release of hazardous materials to the environment, then these materials should be identified and managed to ensure safe handling, movement, storage, recycling or reuse and disposal.Air Quality and Emissions
We encourage Suppliers to monitor and minimize emissions of carbon to preserve air quality when possible; emissions of volatile organic chemicals, aerosols, corrosives, particulates, ozone depleting chemicals and combustion by-products generated from operations should be characterized, monitored, minimized, controlled, and treated as required prior to discharge.Sustainable Forests
We encourage Suppliers to follow responsible forestry practices in their own operations and procurement processes, including taking steps to ensure they do not buy from or contract with entities engaged in illegal logging and that their procurement decisions seek to limit deforestation/land clearance of high conservation value areas and respect human rights.Periodic Review
We encourage Suppliers to periodically review their environmental-related policies and practices to evaluate whether there are opportunities for improvement, including through adoption of new technologies or standards.
Management Systems
We encourage our Suppliers to institute targeted ethical, social and environmental programs with effective management systems (e.g., International Organization for Standardization (ISO), Eco-Management and Audit Scheme (EMAS), etc.) that utilize the best available techniques and practices to achieve sustainability and corporate social responsibility at all levels, and to strive to continuously improve their performance. We encourage Suppliers to clearly communicate the contents of this Statement of Supplier Principles, and their own internal standards that meet or exceed these principles, to their employees and contractors, and to offer adequate training, and utilize self-evaluation programs to assure conformity with standards and applicable laws.
Implementation
This Statement of Supplier Principles sets forth guidelines for our current and future Suppliers. We encourage all our new and existing Suppliers to aspire to these guidelines and endeavor to make continual improvements. As the intent of this Statement of Principles is to increase ethical business practices and social and environmental sustainability throughout the supply chain, we will encourage our Suppliers to require their next-tier suppliers to acknowledge and implement parallel best practices and standards of conduct. We further encourage and challenge our Suppliers and their suppliers to offer and innovate new and better products and services reflecting ethical practices and sustainability attributes for Citi purchase at cost competitive pricing.
- Citi Non-Employee & Supplier Privacy Notice (English)
- Citi Non-Employee & Supplier Privacy Notice (Arabic - Unofficial Translation)
- Citi Non-Employee & Supplier Privacy Notice (Chinese - Unofficial Translation)
- Citi Non-Employee & Supplier Privacy Notice (Hungarian - Unofficial Translation)
- Citi Non-Employee & Supplier Privacy Notice (Indonesia - Bahasa Unofficial Translation)
- Citi Non-Employee & Supplier Privacy Notice (Italian - Unofficial Translation)
- Citi Non-Employee & Supplier Privacy Notice (Japanese - Unofficial Translation)
- Citi Non-Employee & Supplier Privacy Notice (Korean unofficial translation)
- Citi Non-Employee & Supplier Privacy Notice (Malaysia - Bahasa Unofficial Translation)
- Citi Non-Employee & Supplier Privacy Notice (Portuguese unofficial translation)
- Citi Non-Employee & Supplier Privacy Notice (Spanish unofficial translation)
- Citi Non-Employee & Supplier Privacy Notice (Swahili - Unofficial Translation)
- Citi Non-Employee & Supplier Privacy Notice (Thai unofficial translation)
- Citi Non-Employee & Supplier Privacy Notice (French unofficial translation) – coming soon
- Citi Non-Employee & Supplier Privacy Notice (Polish unofficial translation) – coming soon
Country Supplements
- Citi Non-Employee & Supplier Privacy Notice (Brazil Supplement)
- Citi Non-Employee & Supplier Privacy Notice (Colombia Supplement - English Unofficial Translation)
- Citi Non-Employee & Supplier Privacy Notice (Colombia Supplement - Spanish Unofficial Translation)
- Citi Non-Employee & Supplier Privacy Notice (Kingdom of Saudi Arabia Supplement)
- Citi Non-Employee & Supplier Privacy Notice (Malaysia Supplement)
- Citi Non-Employee & Supplier Privacy Notice (Uruguay Supplement)
- Citi Non-Employee & Supplier Privacy Notice (Vietnam Supplement)