citi supplier engagement
Building Value Together
Our suppliers are vital partners in our mission to grow our business and serve our clients. Citi's Procurement and Third-Party Management team collaborates with world-class suppliers who deliver the highest quality products and services. We are committed to fostering mutually beneficial relationships with companies that share our dedication to innovation, quality, community impact, and sustainable progress.
We actively seek out suppliers who bring forward-thinking solutions that not only support our business objectives but also help advance economic opportunity in the communities we serve.
What We Look for in a Supplier
We have built our reputation on a foundation of excellence, and we seek suppliers who share that commitment. Here are the key attributes we look for in our suppliers:
- Uncompromising Quality: We set high-performance standards for ourselves and expect the same level of quality from our suppliers.
- A Shared Customer Focus: We value suppliers who share our dedication to providing exceptional customer service.
- Efficiency and Cost-Effectiveness: We appreciate suppliers who continuously seek opportunities to enhance value and reduce costs without sacrificing quality.
- Innovative Business Solutions: We seek forward-thinking companies committed to continuous improvement and developing more efficient products and services.
- Technological Advantage: We favor suppliers who leverage safe, sound, and innovative technologies to maintain a competitive edge.
Additional factors that contribute to a successful relationship include:
- Competitive, value-added capabilities
- A proven track record with trustworthy references
- Strong financial standing
- Robust quality control processes
- A clear understanding of Citi's business and goals
Our Commitment to Our Suppliers
We believe a successful relationship is a two-way street. We are committed to treating our suppliers fairly and building relationships that are truly mutually beneficial.
When you partner with Citi, you can expect us to:
- Ensure Fair and Ethical Treatment: We will always treat our suppliers fairly and with respect, consistent with the principles outlined in our Code of Conduct.
- Provide Clear Communication: We will provide clear and consistent information regarding our purchasing processes and the specific requirements of any given project.
- Maintain a Transparent Process: We will evaluate all suppliers against consistent criteria and award business to the partner offering the best overall value, considering quality, service, delivery, and total cost.